Job summary
Are you a SevernSide IUC (Integrated Urgent Care) clinician (or have experience of working in Urgent Unscheduled Care) looking to broaden your horizons and develop your skills and experience?
Would you like to positively influence the high quality of care that SevernSide IUC service provides, whilst ensuring that our clinicians feel supported and valued?
If so, come and be part of the SevernSide IUC Clinical Guardian team.
You will be motivated by the provision of high-quality patient care. You will have excellent written and verbal communication skills to provide positive feedback to ensure that IUC clinicians feel supported and valued, and to support learning and reflection when required. You will be flexible in their approach, and able to work effectively as part of the Guardian Clinician team, as well as independently. This role provides an exciting opportunity to ensure patient care is of a high standard and to work in a culture that is friendly and open to innovation and change.
Main duties of the job
You will be part of a team of dedicated multi-professional clinicians that will work regularly for SevernSide IUC service, but also audit cases using the Clinical Guardian software to provide feedback and support to SevernSide's IUC clinicians. You will also have direct input into the maintenance and development of content on the BrisDoc Clinical Toolkit, to ensure that it is relevant and up to date for all IUC clinicians working in the service. Guardian GPs will also contribute to supporting new clinicians starting to work in the IUC service. There are also opportunities for involvement in teaching and training.
About us
BrisDoc is a proud provider of NHS Healthcare. We have been delivering'patient care, by people who care' for over twenty years. We run an exciting range of Primary Care Services, including an Urgent Care Service, GP Practices, and the Homeless Health Service. This enablesBrisDoc to offer excellent healthcare 24 hours a day, 365 days a year to over one million people across Bristol, North Somerset & South Glos.
We're a Social Enterprise and an Employee-Owned Business. This meansthe decisions we make are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, and improving the social and economic status of our population. Our 'Community Fund' is a staff lead team who work closely with health-based charitable causes, both local and international, to invest time and money in improving the lives of people in disadvantaged communities.
By joining BrisDoc, you will be part of an innovative organisation that prides ourselves on being a fantastic place to work; somewhere that you will feelvalued, supported, developed and part of a family. We strive to make sureevery member of the team feels proud of the work they do and the service that we offer.
Job description
Job responsibilities
The team of Guardian Clinicians comprises a mixture of GPs and Allied Health Professionals, reflecting the diversity in the SevernSide IUC clinical workforce. The Clinical Guardian GP role will require the GP to be employed by BrisDoc, and to work at least an average of 4 hours per week clinically within SevernSide IUC alongside the guardian role. Guardian Clinicians will have at least one years experience of urgent unscheduled primary care.
The Guardian Clinicians will undertake a clinical review of a random sample of anonymised cases for every clinician who has recently worked in SevernSide IUC out of hours and system CAS using the Clinical Guardian software. The team meets on a regular basis to jointly review cases about which possible concerns have been raised. The Clinical Guardian audit process involves:
Clinical Audit and Feedback to Clinicians
- Auditing clinical notes and telephone recordings against modified RCGP criteria. Providing feedback (positive and supportive where there are low level concerns) when appropriate via the Clinical Guardian software, telephone or face to face.
- Forwarding cases for Group Review at a Clinical Guardian team meeting, when possible, concerns have been identified and working with colleagues on cases reviewed by the group to agree feedback.
- Liaising with the Lead GP if more significant concerns arise.
- Supporting the Safeguarding audit by identifying cases where safeguarding concerns have not been flagged and feeding back to clinicians.
- Encouraging clinician engagement with the Clinical Guardian process.
- Undergoing training as requested by the Lead GP.
Support wider clinical governance activities including, but is not limited to:
- BrisDoc Clinical Toolkit - Contributing to the maintenance and development of the Clinical Toolkit, producing relevant content to support clinicians on shift.
- Supporting New Clinicians - Providing proactive support and follow up for new Clinicians working in IUC.
- Teaching and Training - Involvement in teaching and training of other health professionals who may be attached to the IUC service, including writing newsletter items and facilitating clinical forums.
- Clinical Governance Projects - Involvement in new clinical governance projects as guided by the Lead Guardian GP, Deputy Medical Director(s) and/ or Medical Director.
Guardian GPs will also be encouraged to:
- contribute to on call clinician rotas at times of peak demand.
- undertake Clinical Coordinator and Professional Line shifts as part of their clinical commitment in IUC.
- train as Clinical Supervisors for GP trainees working at BrisDoc.
- support/ supervise medical students on clinical shifts.
Job description
Job responsibilities
The team of Guardian Clinicians comprises a mixture of GPs and Allied Health Professionals, reflecting the diversity in the SevernSide IUC clinical workforce. The Clinical Guardian GP role will require the GP to be employed by BrisDoc, and to work at least an average of 4 hours per week clinically within SevernSide IUC alongside the guardian role. Guardian Clinicians will have at least one years experience of urgent unscheduled primary care.
The Guardian Clinicians will undertake a clinical review of a random sample of anonymised cases for every clinician who has recently worked in SevernSide IUC out of hours and system CAS using the Clinical Guardian software. The team meets on a regular basis to jointly review cases about which possible concerns have been raised. The Clinical Guardian audit process involves:
Clinical Audit and Feedback to Clinicians
- Auditing clinical notes and telephone recordings against modified RCGP criteria. Providing feedback (positive and supportive where there are low level concerns) when appropriate via the Clinical Guardian software, telephone or face to face.
- Forwarding cases for Group Review at a Clinical Guardian team meeting, when possible, concerns have been identified and working with colleagues on cases reviewed by the group to agree feedback.
- Liaising with the Lead GP if more significant concerns arise.
- Supporting the Safeguarding audit by identifying cases where safeguarding concerns have not been flagged and feeding back to clinicians.
- Encouraging clinician engagement with the Clinical Guardian process.
- Undergoing training as requested by the Lead GP.
Support wider clinical governance activities including, but is not limited to:
- BrisDoc Clinical Toolkit - Contributing to the maintenance and development of the Clinical Toolkit, producing relevant content to support clinicians on shift.
- Supporting New Clinicians - Providing proactive support and follow up for new Clinicians working in IUC.
- Teaching and Training - Involvement in teaching and training of other health professionals who may be attached to the IUC service, including writing newsletter items and facilitating clinical forums.
- Clinical Governance Projects - Involvement in new clinical governance projects as guided by the Lead Guardian GP, Deputy Medical Director(s) and/ or Medical Director.
Guardian GPs will also be encouraged to:
- contribute to on call clinician rotas at times of peak demand.
- undertake Clinical Coordinator and Professional Line shifts as part of their clinical commitment in IUC.
- train as Clinical Supervisors for GP trainees working at BrisDoc.
- support/ supervise medical students on clinical shifts.
Person Specification
Qualifications
Essential
- Full registration with relevant professional registration body (GMC)
- Inclusion in NHS England's Performers List
- MRCGP or Certificate from the Joint Committee on Postgraduate Training for General Practice
Experience
Essential
- Experience of effective team working in urgent unscheduled care service for at least one year, or comparable equivalent.
- Excellent communication skills. Able and confident to advise other healthcare professionals on appropriate pathways and clinical management.
- Able to provide coaching and mentoring support to clinicians managing sensitive and emotive situations appropriately.
Desirable
- Experience of working as a Clinical Coordinator in SevernSide IUC or a comparable equivalent.
- Experience of GP Training/ Clinical supervision
- Clinical governance experience
Person Specification
Qualifications
Essential
- Full registration with relevant professional registration body (GMC)
- Inclusion in NHS England's Performers List
- MRCGP or Certificate from the Joint Committee on Postgraduate Training for General Practice
Experience
Essential
- Experience of effective team working in urgent unscheduled care service for at least one year, or comparable equivalent.
- Excellent communication skills. Able and confident to advise other healthcare professionals on appropriate pathways and clinical management.
- Able to provide coaching and mentoring support to clinicians managing sensitive and emotive situations appropriately.
Desirable
- Experience of working as a Clinical Coordinator in SevernSide IUC or a comparable equivalent.
- Experience of GP Training/ Clinical supervision
- Clinical governance experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
