Job responsibilities
Key Responsibilities
Input into and oversee the development, implementation, and maintenance of a comprehensive clinical governance framework.
Establish and oversee a process for regular review of policies, procedures and guidelines to ensure compliance with regulatory requirements and industry best practices
Support and ensure a culture of accountability, transparency, and continuous improvement within the clinical team.
Provide assurance to the Company Board on issues regarding clinical services, governance and risk.
Clinical Governance
Input into the design of clinical services to ensure they are safe, effective, well led, responsive and sustainable, as well as meeting all contractual, regulatory and statutory obligations.
Design proportionate and effective governance processes including audits and policy reviews for ongoing monitoring of clinical services to ensure they meet the above standards.
Have responsibility for the implementation of clinical governance processes as designed.
Attend Clinical Governance Committee meeting with Operational Managers and support the Managing Director with the reporting of this to the board ensuring escalation and feedback is timely and effective.
Regulatory Compliance
Stay abreast of all relevant healthcare regulations and standards pertaining to clinical services provided by PHD.
Ensure Organisational compliance with regulatory requirements and standards.
Input into the CQC planning processes and engage in any inspection process.
Work closely with regulatory bodies to address and resolve any compliance issues.
Risk Management
Lead the development and implementation of risk management strategies to mitigate clinical and operational risks.
Establish and oversee an investigation and analysis process for incidents, adverse events and near misses to identify risks and system issues and provide recommendations for improvements.
Ensure there is sufficient clinical input to the investigation of clinical incidents across the organisation to ensure clear action plans are developed and where applicable learning is disseminated both within PHD but also the constituent practices and partners.
Establish and oversee a robust complaints procedure, investigating and responding to complaints in a sensitive and timely manner in compliance with legal and regulatory obligations.
Education and Training
Lead the design of a CPD policy and schedule for clinical staff within Primary Healthcare Darlington.
Ensure effective monitoring of staff compliance and engagement with a CPD schedule.
Ensure there is appropriate clinical supervision and annual reviews for all clinicians delivering direct clinical care including where appropriate/required providing this for individual clinicians.
Ensure all team members are knowledgeable about and compliant with clinical governance policies and procedures.
Engagement and Service Development
Attend and present at organisational meetings for clinical governance and clinical risk management issues.
Develop close working relationships with the lead Nurse and Infection Prevention and Control Nurse and Operational Managers to ensure a collaborative and aligned approach to clinical governance and clinical risk management.
Secure effective engagement with clinicians at all levels and encourage cross professional collaboration to deliver service improvement
Develop relationships with clinical leads and clinical directors of neighbouring healthcare organisations such as federations and hospital trusts to explore opportunities for joint working and aligned system planning.
Engage in the development of the long-term strategic vision for Primary Healthcare Darlington in collaboration with other service leads, and the company board.
VALUES AND BEHAVIOURS
As a senior post holder in PHD you will be required to be an inspirational leader and great line manager where appropriate.
This includes:-
Promote PHDs core values of care, quality, respect, leadership and achievement by adherence to the behavioural competencies as detailed on the website
Put delivery of high quality services at the forefront of what you do
Ensure that excellence in communication and engagement of staff, service users and stakeholders is at the centre of everything you do. Critical to this is effective communications with patients and colleagues.
Establish excellent working relationships with clinicians and other colleagues within the services and across the organisation as required to enable delivery on all areas of performance.
Demonstrate a can do approach to problem solving and delivery of services.
Ensure that robust governance is embedded in your area of responsibility.
At all times demonstrate behaviours that are consistent with your role as a senior colleague in the organisation.
Being aware of and carry out their duties in accordance with the Equality, Diversity and Human Rights Policy, Dignity at Work Policy, and Privacy, Dignity and Respect Policy.
Promoting high quality care and good health and wellbeing through the enduring values described by the Department of Health: The 6Cs care, compassion, competence, communication, courage and commitment.
COMMUNICATIONS AND WORKING RELATIONSHIPS
Promote inclusivity of the whole workforce whatever their employment arrangement with PHD ensuring communication methods are effective across the diversity of staff.
MANAGEMENT AND SUPERVISORY POSTS
All managerial and supervisory posts are expected to follow the principles of Improving Working Lives and specifically be aware of, understand, and apply fair employment policies/practices, and equality of opportunity. Commit to developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.
All managerial and supervisory posts will ensure compliance with PHD policies and procedures and clinical guidelines.
All managerial and supervisory posts must ensure staff have equal access to career progression and are appraised annually and have a PDP.
HEALTH AND SAFETY RESPONSIBILITY
It is the responsibility of the individual to work in compliance with all current health and safety legislation and PHDs Health and Safety Policy and to attend any training requirements both statutory and mandatory in line with PHDs legal responsibility to comply with the Health and Safety and Welfare at Work Act 1974.
INFECTION CONTROL
It is the responsibility of all individuals to comply with infection control policies and to attend any appropriate training requirements in line with PHDs responsibility to comply with Government Directives.
RISK MANAGEMENT
It is a standard element of the role and responsibility of all staff of PHD that they fulfill a proactive role towards the management of risk in all of their actions. Members of staff are responsible for adherence to all PHD policies for the safety of staff and patients at work.
GENERAL
This job description is intended as a guide to the principal duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of the service and will be reviewed every year.
