Pharmacy Technician

Primary Healthcare Darlington

Information:

This job is now closed

Job summary

we have a new position to join our very successful Pharmacy Hub team.

The Pharmacy Hub pharmacy technician will support the Darlington PCN Pharmacy Hub by working with the pharmacy team and GP practices to deliver a programme of medicines optimisation and reconciliation from hospital discharge and other secondary care communications. This will enable safe discharge of patients from hospital to home/ care home, ensuring medication changes are safe and timely managed with patient counselling where appropriate. The post holder will work within their own competency with support from a senior technician and pharmacist.

The post holder will support the pharmacy team with specific quality improvement projects in relation to medicines for example opioid reduction management.

Main duties of the job

Aims/Goals of the Pharmacy Hub

Reduced GP workload

Reduced medication costs by formulary prescribing cost-effective alternatives

Improved medication outcomes for patients

Improved patient safety and medication optimisation

Improved efficiency of medication changes

Improved formulary prescribing to enable better value/outcomes from medicines

Improved management of shared care drugs

Improved prescribing for care home residents

About us

Primary Healthcare Darlington was established in 2014 as the local GP federation consisting of 11 GP Practices covering an ever-increasing population of 108,000+ registered patients in Darlington, County Durham. We have close links with Darlington Borough Council and local NHS Foundation Trusts and have the full support and backing of Tees Valley CCG. We also work closely with and provide support to the Darlington Primary Care Network.

Working from newly refurbished dedicated premises close to Darlington Memorial Hospital we provide NHS, Public Health and Private Medical Services.

We are an award-winning company who places the wellbeing of our staff at the heart of everything we do, we have just secured our Silver accreditation in the Better Health and Work award. We have a Health Advocates who offer staff access to multiple wellbeing resources, and as a company we offer staff access to free counselling services, protected time to develop professionally, access to high-quality training and development, free tea and coffee and chilled, filtered water and much more.

We are on the doorstep of some of the most beautiful and historic sites in the region and actively encourage staff to participate in nature as often as possible

Date posted

19 January 2024

Pay scheme

Other

Salary

£26,000 to £30,000 a year

Contract

Permanent

Working pattern

Part-time, Home or remote working

Reference number

U0016-24-0002

Job locations

Forsyth House

20 Woodland Road

Darlington

County Durham

DL3 7PL


Job description

Job responsibilities

Undertake medicines reconciliation for patients discharged from hospital to ensure new medicines are recorded accurately on the GP clinical system.

Update GP systems of new medicines initiated by secondary care consultants which are to be continued in primary care.

Medication monitoring requirements are fulfilled including safe management of shared care drugs.

Monitoring creatinine clearance for DOACs and checking correct doses, which will include changing appropriate patients to edoxaban.

Alert pharmacist of additional safety checks required for new medications.

Community pharmacy informed of changes to medibox prescriptions and repeat dispensing is updated.

Assist with medication queries from GPs and other clinicians or practice staff.

To work with the PCN to deliver Quality Improvement Projects aimed at improving medicines management, medicines safety and polypharmacy.

Work with Community Pharmacies supplying care homes to sort out supply issues for the monthly medication cycle and interim prescription requests. Action requests from care staff for prescriptions.

Update dose instructions for all medications where there are out of date titrating instructions, unclear or ambiguous instructions. Ensure where possible medication is linked to the problem.

Assisting with care home medication requests and medication advice

Managing care home monthly orders.

Add medicines that are not supplied by the Practice, such as hospital only drugs as other medication to ensure safer prescribing in primary care.

Ensure the patient understands their new medication and how to take it, are informed of any monitoring needed.

Able to plan and work independently and within the team and manage competing priorities

Able to work with a high degree of motivation

Aims/Goals of the Pharmacy Hub

Reduced GP workload

Reduced medication costs by formulary prescribing cost-effective alternatives

Improved medication outcomes for patients

Improved patient safety and medication optimisation

Improved efficiency of medication changes

Improved formulary prescribing to enable better value/outcomes from medicines

Improved management of shared care drugs

Improved prescribing for care home residents

Key working relationships:

GPs and GP staff

Darlington PCN

Pharmacist and technicians within the pharmacy hub team

The Enhanced Health in Care Home team

Community Pharmacies

Secondary care Pharmacy teams

Secondary care discharge teams

Qualifications:

Pharmacy Technician NVQ Level 3 or equivalent

Good general education

Specific requirements:

A satisfactory Disclosure and Barring check

Completion of CPPE pharmacy technician pathway or willingness to undertake the pathway or other suitable training

Registration with the General Pharmaceutical Council / immediate requirement to register with the GPhC

Professional development

Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.

Adhere to organisational policies and procedures, including confidentiality, safeguarding, information governance, and health and safety.

Confidentiality:

Patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the company policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation or religion.

Health and Safety Responsibility

It is the responsibility of the individual to work in compliance with all current health and safety legislation and the Company Health & Safety Policy and to attend any training requirements both statutory and mandatory in line with the Companys legal responsibility to comply with the Health & Safety and Welfare at Work Act 1974.

Special Working Conditions

The post holder will need a suitable working space within their own home with the ability to attend the office for meetings and training. Option to work from the office base to reduce social mental health issues and maintain team working relations.

Miscellaneous

Work as part of the team to seek feedback, continually improve the service and contribute to business planning.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

General

This job description is intended as a guide to the principle duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of our services.

Job description

Job responsibilities

Undertake medicines reconciliation for patients discharged from hospital to ensure new medicines are recorded accurately on the GP clinical system.

Update GP systems of new medicines initiated by secondary care consultants which are to be continued in primary care.

Medication monitoring requirements are fulfilled including safe management of shared care drugs.

Monitoring creatinine clearance for DOACs and checking correct doses, which will include changing appropriate patients to edoxaban.

Alert pharmacist of additional safety checks required for new medications.

Community pharmacy informed of changes to medibox prescriptions and repeat dispensing is updated.

Assist with medication queries from GPs and other clinicians or practice staff.

To work with the PCN to deliver Quality Improvement Projects aimed at improving medicines management, medicines safety and polypharmacy.

Work with Community Pharmacies supplying care homes to sort out supply issues for the monthly medication cycle and interim prescription requests. Action requests from care staff for prescriptions.

Update dose instructions for all medications where there are out of date titrating instructions, unclear or ambiguous instructions. Ensure where possible medication is linked to the problem.

Assisting with care home medication requests and medication advice

Managing care home monthly orders.

Add medicines that are not supplied by the Practice, such as hospital only drugs as other medication to ensure safer prescribing in primary care.

Ensure the patient understands their new medication and how to take it, are informed of any monitoring needed.

Able to plan and work independently and within the team and manage competing priorities

Able to work with a high degree of motivation

Aims/Goals of the Pharmacy Hub

Reduced GP workload

Reduced medication costs by formulary prescribing cost-effective alternatives

Improved medication outcomes for patients

Improved patient safety and medication optimisation

Improved efficiency of medication changes

Improved formulary prescribing to enable better value/outcomes from medicines

Improved management of shared care drugs

Improved prescribing for care home residents

Key working relationships:

GPs and GP staff

Darlington PCN

Pharmacist and technicians within the pharmacy hub team

The Enhanced Health in Care Home team

Community Pharmacies

Secondary care Pharmacy teams

Secondary care discharge teams

Qualifications:

Pharmacy Technician NVQ Level 3 or equivalent

Good general education

Specific requirements:

A satisfactory Disclosure and Barring check

Completion of CPPE pharmacy technician pathway or willingness to undertake the pathway or other suitable training

Registration with the General Pharmaceutical Council / immediate requirement to register with the GPhC

Professional development

Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.

Adhere to organisational policies and procedures, including confidentiality, safeguarding, information governance, and health and safety.

Confidentiality:

Patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the company policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation or religion.

Health and Safety Responsibility

It is the responsibility of the individual to work in compliance with all current health and safety legislation and the Company Health & Safety Policy and to attend any training requirements both statutory and mandatory in line with the Companys legal responsibility to comply with the Health & Safety and Welfare at Work Act 1974.

Special Working Conditions

The post holder will need a suitable working space within their own home with the ability to attend the office for meetings and training. Option to work from the office base to reduce social mental health issues and maintain team working relations.

Miscellaneous

Work as part of the team to seek feedback, continually improve the service and contribute to business planning.

Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.

Duties may vary from time to time, without changing the general character of the post or the level of responsibility.

General

This job description is intended as a guide to the principle duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of our services.

Person Specification

Qualifications

Essential

  • Pharmacy Technician NVQ Level 3 or equivalent
  • Registered with the GPhC as a Pharmacy Technician
  • Completion of CPPE pharmacy technician pathway or willingness to undertake or similar

Desirable

  • Accuracy Checking Pharmacy Technician qualification

Experience

Essential

  • Experience of communicating confidently with staff and colleagues of all levels Communication and relationship building
  • Experience in health and social care Experience of developing relationships with a wide variety of people
  • Working and delivering outcomes with determined timeframes

Desirable

  • Experience of working with people with complex needs and various communication challenges
Person Specification

Qualifications

Essential

  • Pharmacy Technician NVQ Level 3 or equivalent
  • Registered with the GPhC as a Pharmacy Technician
  • Completion of CPPE pharmacy technician pathway or willingness to undertake or similar

Desirable

  • Accuracy Checking Pharmacy Technician qualification

Experience

Essential

  • Experience of communicating confidently with staff and colleagues of all levels Communication and relationship building
  • Experience in health and social care Experience of developing relationships with a wide variety of people
  • Working and delivering outcomes with determined timeframes

Desirable

  • Experience of working with people with complex needs and various communication challenges

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Healthcare Darlington

Address

Forsyth House

20 Woodland Road

Darlington

County Durham

DL3 7PL


Employer's website

https://primaryhealthcaredarlington.co.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Healthcare Darlington

Address

Forsyth House

20 Woodland Road

Darlington

County Durham

DL3 7PL


Employer's website

https://primaryhealthcaredarlington.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Lead Clinical Pharmacist

richard cheung

richard.cheung1@nhs.net

Date posted

19 January 2024

Pay scheme

Other

Salary

£26,000 to £30,000 a year

Contract

Permanent

Working pattern

Part-time, Home or remote working

Reference number

U0016-24-0002

Job locations

Forsyth House

20 Woodland Road

Darlington

County Durham

DL3 7PL


Supporting documents

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