Job responsibilities
Job
Title: EHiCH
Care Co-ordinator
Responsible
to: EHICH
Lead GP
Accountable
to: Operations Manager
Job Summary
As a Care Co-ordinator, you will work as part of the Enhanced Health in Care Homes team in Darlington, where you will play an administrative role in coordinating care planning and support for residents in CQC registered care homes . You will have responsibility of arranging and attending meetings of the Multi-disciplinary teams supporting residents in care homes. You will liaise closely with GPs, Practice staff, community nursing staff and other NHS professionals, acting as part of a wider multiagency integrated team.
Please
note that this role is not a clinical role.
You will be organised, dedicated, people focused and enjoy working with a wide range of people. You will have good written and verbal communication skills and strong organisational and time management skills. As this is a new and evolving role, we are looking for highly motivated and proactive applicants who are flexible, keen to learn as part of a team and who will be committed to providing residents, carers and healthcare colleagues with high quality support.
Key Working Relationships
The
post holder will be required to maintain constructive relationships with a
broad range of internal and external stakeholders within and beyond the organisation.
Key relationships will include:
Care Home Staff
Residents and relatives of care home residents
GPs and GP practice staff
Community Specialist Practitioners
Community Nursing Staff
Secondary care discharge teams
Responsibilities
To liaise with care home managers
to identify those residents who would benefit from having a review.
To organize and attend regular
meetings of Multi-disciplinary teams (MDTs) supporting each care home and the
EHICH clinical team.
To ensure all residents received a
comprehensive geriatric assessment
To ensure care plans are completed
for each resident
To foster good communication
between care home managers and all member of the MDT
To maintain and develop engagement
with GPs, practice staff and community care staff.
To liaise with multi agencies to
coordinate pathways of care for residents
To help residents manage their
needs, answering their queries and supporting them to access primary care
services
To ensure residents have good
quality information to enable them to make choices about their care
To collect data on residents for recognised
outcome measures. Ensure residents notes and care plans are updated to reflect
any changes
Knowledge, Skills, and Experience Required:
Previous Primary Care, Care Homes or Frailty experience
Computer Literate
Effective interpersonal skills
Excellent communication skills both verbal and non-verbal
Specific requirements:
A satisfactory Disclosure and Barring check
Ability to travel between service sites
Qualifications:
NVQ Level 3
Good general education
Confidentiality:
Residents
entrust us with, or allow us to gather, sensitive information in relation to
their health and other matters. They do
so in confidence and have the right to expect that staff will respect their
privacy and act appropriately
In
the performance of the duties outlined in this Job Description, the post-holder
may have access to confidential information relating to residents and their
carers, practice staff and other healthcare workers. They may also have access to information
relating to the practice as a business organisation. All such information from any source is to be
regarded as strictly confidential
Information
relating to residents, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the company policies and procedures relating to confidentiality
and the protection of personal and sensitive data.
Equality and Diversity
The
post-holder must co-operate with all policies and procedures designed to ensure
equality of employment. Co-workers, residents
and visitors must be treated equally irrespective of gender, ethnic origin,
age, disability, sexual orientation or religion.
Health and
Safety Responsibility
It is the responsibility of the individual to work in compliance
with all current health and safety legislation and the Company Health &
Safety Policy and to attend any training requirements both statutory and
mandatory in line with the Companys legal responsibility to comply with the
Health & Safety and Welfare at Work Act 1974.
Special Working Conditions
The
post-holder is required to travel independently between care homes across the Network, and to attend meetings
etc. hosted by other agencies.
Miscellaneous
Work as part of the team to seek feedback,
continually improve the service and contribute to business planning.
Undertake any tasks consistent with the level of
the post and the scope of the role, ensuring that work is delivered in a timely
and effective manner.
Duties may vary from time to time, without
changing the general character of the post or the level of responsibility.
General
This job description is intended as a guide to the principle duties
and responsibilities for the post and should not be considered an exhaustive
list. It is subject to change in line
with future development of our services.
