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Deputy Outpatient Clinical Manager

St Joseph’s Hospital

The closing date is 01 May 2025

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Job summary

St Joseph's Hospital are looking for an experienced Deputy Outpatient Clinical Manager to join our Outpatient Nursing department.

Main duties of the job

To support the Outpatient Clinical Manager by providing professional leadership, strong operational management and clinical expertise to deliver a high-quality patient experience based at all times on evidence-based practice. To ensure company policies and standard operating procedures are embraced and embedded across the department. To deputise for the manager as required and act in accordance with the NMC Code of Professional Conduct.

About us

At St Josephs Hospital, we each play our part in creating a constructive and welcoming working environment where everyone is empowered to do their best work. We encourage our people to work together, driving excellence and improving patient outcomes. Our combination of the latest facilities and world-class expertise give you the opportunity to enjoy a wide range of experiences to help grow your knowledge at our independent private hospital. Located just two miles north of the M4 in Newport, the hospital is easy to get to from Cardiff, Bristol, Monmouth, and Abergavenny.

Date posted

10 April 2025

Pay scheme

Other

Salary

£46,800 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0014-25-0002

Job locations

Harding Avenue

Malpas

Newport

NP20 6ZE


Job description

Job responsibilities

Provide effective managerial and clinical leadership of departmental staff in conjunction with, or in the absence of, the Outpatient Clinical Manager.

Take the operational lead for the ophthalmology service.

Promote an open and safe culture for communication with colleagues and the multi-disciplinary team and proactively manage feedback from patients, relatives and carers seeking to resolve concerns at a local level and escalating as appropriate.

Be a role model contributing to the knowledge and clinical expertise of the team through supporting access to a robust induction programme for new starters, ongoing clinical supervision, implementing educational activities to support learning, mentorship and a commitment to the appraisal process.

In conjunction with the manager support the operational management of the outpatient department in relation to preparing day rotas and managing absence (holidays, sickness and other types of leave) to ensure efficient utilisation of the workforce.

Support the manager by demonstrating strong skills around communication (written and verbal) with an emphasis ensuring legible, appropriate and timely documentation is always available and current in relation to patients.

Take a lead role in identifying, developing and undertaking multi-disciplinary audits and ensuring outcomes are shared with colleagues embracing a culture of learning lessons.

Job description

Job responsibilities

Provide effective managerial and clinical leadership of departmental staff in conjunction with, or in the absence of, the Outpatient Clinical Manager.

Take the operational lead for the ophthalmology service.

Promote an open and safe culture for communication with colleagues and the multi-disciplinary team and proactively manage feedback from patients, relatives and carers seeking to resolve concerns at a local level and escalating as appropriate.

Be a role model contributing to the knowledge and clinical expertise of the team through supporting access to a robust induction programme for new starters, ongoing clinical supervision, implementing educational activities to support learning, mentorship and a commitment to the appraisal process.

In conjunction with the manager support the operational management of the outpatient department in relation to preparing day rotas and managing absence (holidays, sickness and other types of leave) to ensure efficient utilisation of the workforce.

Support the manager by demonstrating strong skills around communication (written and verbal) with an emphasis ensuring legible, appropriate and timely documentation is always available and current in relation to patients.

Take a lead role in identifying, developing and undertaking multi-disciplinary audits and ensuring outcomes are shared with colleagues embracing a culture of learning lessons.

Person Specification

Knowledge and Skills

Essential

  • Demonstrate an awareness of change management.
  • Demonstrate an interest in research, audit and ensuring practice is evidence-based.
  • Excellent written and verbal communication skills.

Experience

Essential

  • Competence in the management of an out-patient service with an interest in ophthalmology.

Desirable

  • Evidence of Management/Leadership in previous roles.

Qualifications

Essential

  • 1st Level Registration.
  • In possession of or working towards a professional or management degree.
Person Specification

Knowledge and Skills

Essential

  • Demonstrate an awareness of change management.
  • Demonstrate an interest in research, audit and ensuring practice is evidence-based.
  • Excellent written and verbal communication skills.

Experience

Essential

  • Competence in the management of an out-patient service with an interest in ophthalmology.

Desirable

  • Evidence of Management/Leadership in previous roles.

Qualifications

Essential

  • 1st Level Registration.
  • In possession of or working towards a professional or management degree.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Joseph’s Hospital

Address

Harding Avenue

Malpas

Newport

NP20 6ZE


Employer's website

https://www.stjosephshospital.co.uk/ (Opens in a new tab)

Employer details

Employer name

St Joseph’s Hospital

Address

Harding Avenue

Malpas

Newport

NP20 6ZE


Employer's website

https://www.stjosephshospital.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Outpatient Clinical Manager

Lorraine Beddow

lorrainebeddow@stjosephshospital.co.uk

Date posted

10 April 2025

Pay scheme

Other

Salary

£46,800 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0014-25-0002

Job locations

Harding Avenue

Malpas

Newport

NP20 6ZE


Supporting documents

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