Apprenticeship - Emergency Care Assistant (Poole)

Bristol Ambulance

Information:

This job is now closed

Job summary

Join Bristol Ambulance EMS on our Emergency Care Assistant (ECA) Apprenticeship, based at one of our Ambulance stations across the South West of England. Please note: Initial training will be delivered at our Bristol base. Starting date for initial training block is 2nd September 2024

ECA's are part of a double crewed ambulance, usually working with a Paramedic on a frontline emergency ambulance or another ECA on Urgent Care, responding to all types of 999 and emergency calls.

**Post will close early if a high volume of applications are recieved**

Main duties of the job

You will be trained in all aspects of urgent and emergency patient care, as well as advanced driving skills allowing you to respond safely using blue lights and sirens.

This is an extremely rewarding but at times demanding role, with shifts that mean working mixed rotas (average 40 hours a week) that cover 24 hours, 7 days a week.

Duration: (of Apprenticeship, leading to a contracted position)

  • 12 Months: 6 weeks initial classroom (plus 2 additional return weeks)
  • 4 weeks emergency Driver Training

Additional information:

  • Salary increase to £29,047 pa once qualified
  • Once complete you will be awarded a L3 Diploma in Ambulance Emergency and Urgent Care Support, L3 Certificate in Emergency Response Driving
  • Level 2 functional skills (if not already achieved)
  • Salaried position throughout the apprenticeship

Criteria:

  • Working to at least a level 1 in functional skills maths and english
  • Passion to deliver outstanding patient care
  • Flexible with working hours, shifts patterns (24/7 cover)
  • Clean driving licence held for a minimum of 1 year.
  • At least 18 years of age for Driving insurance purposes

About us

Bristol Ambulance EMS, founded in the 1970's. We are operational from Swindon, Wiltshire and as far South as Falmouth Cornwall.

BAEMS are trusted, reliable and expert in providing a patient-centred independent ambulance service for both the NHS and Private Health Care providers as well as well as private, individual patient transport.

Date posted

23 July 2024

Pay scheme

Other

Salary

£27,081.60 a year Overtime available at time and half

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

U0013-24-0014

Job locations

8 Thrush Road

Poole

Dorset

BH12 4PD


Job description

Job responsibilities

Successful applicants will embark on a 2-year apprenticeship scheme. Initially staff will attend a 6 week clinical education block followed by clinical placement on Patient Support vehicles in the south west. Staff will then undertake a 4 week emergency driving course allowing them to start working on Emergency ambulances following on road reviews and mentorship. Staff will have regular assessments and reviews to ensure the highest clinical and driving standards. Certification is released upon completion of the 2 year programme and dependant on the successful completion of all assessments and educational reviews.

Main Purpose of Role

Attend case of accident and sudden illness and respond to urgent, special and planned patient transfer requests

To use advanced driving skills under blue light and normal traffic conditions to respond to emergency and routine calls as required.

To assist a qualified practitioner in the delivery of high quality and effective clinical and personal care and the transportation of patients, selecting and applying appropriate equipment and skills in line with the scope of practice, training prospectus and associated training.

To operate Patient Support Vehicles and deliver a low acuity service to patients requiring urgent admission to acute care, or transfer to a higher level of care.

To carry out allocated operational duties commensurate with the role and responsibilities, supporting the provision of clinical, social and holistic care to patients in a pre-hospital environment, safely and within appropriate level of training and competency

Post holders will present themselves for duty in accordance with the Company dress code and in the uniform provided at all times whilst on duty. They will ensure that they are properly equipped at the start of each duty period.

A high degree of flexibility is essential. It may be necessary for the postholder to move from one environment to the other at short notice to provide cover as required.

They will at all times promote and uphold the Vision and Values of the company and be focussed on delivering the highest quality patient care, improving the working lives of all staff.

Main Tasks and Responsibilities

1.1 To ensure a continuous duty of care to patients, within the level of training and competency of this role, ensuring an appropriate level of monitoring and treatment is maintained and continued until the patient is either discharged or transferred to the care of another healthcare professional.

1.2 To ensure that a clear handover report is provided when the patient is handed into the care of another health professional, this should record all pertinent patient information, in accordance with Trust procedure and that the transfer of patients into the care of others is conducted according to procedure.

1.3 Drive all types of approved ambulance service vehicles under normal and emergency (blue light) circumstances, in accordance with the laid down standards of the service and within road traffic law, taking particular care of the vehicle, its occupants and other road users.

1.4 Carry out general vehicle checks at the start of and during each shift, to ensure the readiness of the vehicle and communications equipment to respond as required. All defects, deficiencies and accident damage must be reported in accordance with Trust procedures.

1.5 Ensure that vehicles are clean and appropriately stocked and refuel them as required.

1.6 Maintain a competent working knowledge of all medical and life support equipment carried on vehicles appropriate to the required skill level and scope of practice.

1.7 Maintain competence in assisting a qualified practitioner in the use of appropriate equipment in line with the scope of practice and associated training

1.8 Ensure that all procedures used within the scope of practice are consistent with and promote good infection control

1.9 Ensure that required equipment is stored, transported and cared for so that they are always in good working order

1.10 Comply with basic scene safety checks and the associated basic risk assessments, working with other healthcare or emergency services staff

1.11 Support qualified practitioners as directed, in the provision of high quality care

1.12 Observe patient vital signs using skills and equipment relevant to scope of practice as directed and reporting any changes to the qualified clinician

1.13 Provide and take relevant information from carers or others at any scene, reporting to qualified practitioner, health care professionals, hospital or other relevant agencies as required

1.14 Complete appropriate and clear documentation relating to patients attended, work and journeys undertaken in accordance with Trust policies and protocols.

1.15 Maintain a working knowledge of and operate all required types of communication equipment (including radio, telephone and MDTs) in accordance with Trust protocols to convey accurate information about emergency and routine work and patient information to NHS staff and those from other services as appropriate.

1.16 Maintain regular communication with ambulance control to register updates regarding cancellation and mobility requirements

1.17 Be flexible in attitude to meet the constantly changing nature of care and service delivery

1.18 Be smart in appearance and courteous at all times to convey a high level of confidence to the public

1.19 Work with others and use available equipment to ensure the safe manual handling and movement of patients

1.20 Promote Equality & Diversity and a non discriminatory culture

1.21 Identify and take action when other peoples behaviour undermines Equality and Diversity.

1.22 To treat everyone with whom you come into contact, with dignity and respect

1.23 Comply with all Trust policies and procedures as they apply to the post.

1.24 Monitor quality of own work to ensure that the required standards of performance are met.

1.25 Maintain a professional attitude and public image at all times.

1.26 Exercise high levels of courtesy and communication with patients and the public to ensure that clear information is conveyed, maintaining patient confidentiality at all times.

1.27 Listen to comments from key stakeholders (managers, staff etc) and fed back to clinicians or managers as appropriate in order to develop ways in which the service can be improved.

1.28 Good working relationships must be maintained with - qualified practitioners, Emergency control staff, line managers, other healthcare staff, other emergency services staff and public and patient representatives

1.29 Clean and maintain proper care of any equipment, vehicles and uniform provided by Bristol Ambulance in accordance with current infection control procedures.

1.30 Take responsibility for patients money, valuables and property whilst they are in the care of Bristol Ambulance

1.31 Because of the nature of the work, this post is exempt from the provision (42) of the rehabilitation of offenders act 1974 (Exemptions) order 1975.

1.32 Undertake learning to ensure that own knowledge and skills are maintained at the required level.

1.33 Participate in regular personal development reviews

1.34 Undertake required learning and ensure that this is put into practice

Health and Safety

The post holder would be required to discharge responsibilities as laid down in the Company Policy for Health and Safety Organisation. In particular all employees must;

Take care of their own Health and Safety and that of any other person who may be affected by their acts or omissions.

Comply with the safe systems of work and the Health and Safety information, instruction, training and supervision provided by the Company.

Attend Health and Safety training sessions.

Use, as required, all personal protective clothing, specified safe systems of work equipment, etc. provided by the employer.

Report and record any unsafe practices, or workplace hazards. Ensure all incidents are promptly recorded in accordance with the Services accident/incident policy.

Promote and encourage health and safe working within the Company.

Job description

Job responsibilities

Successful applicants will embark on a 2-year apprenticeship scheme. Initially staff will attend a 6 week clinical education block followed by clinical placement on Patient Support vehicles in the south west. Staff will then undertake a 4 week emergency driving course allowing them to start working on Emergency ambulances following on road reviews and mentorship. Staff will have regular assessments and reviews to ensure the highest clinical and driving standards. Certification is released upon completion of the 2 year programme and dependant on the successful completion of all assessments and educational reviews.

Main Purpose of Role

Attend case of accident and sudden illness and respond to urgent, special and planned patient transfer requests

To use advanced driving skills under blue light and normal traffic conditions to respond to emergency and routine calls as required.

To assist a qualified practitioner in the delivery of high quality and effective clinical and personal care and the transportation of patients, selecting and applying appropriate equipment and skills in line with the scope of practice, training prospectus and associated training.

To operate Patient Support Vehicles and deliver a low acuity service to patients requiring urgent admission to acute care, or transfer to a higher level of care.

To carry out allocated operational duties commensurate with the role and responsibilities, supporting the provision of clinical, social and holistic care to patients in a pre-hospital environment, safely and within appropriate level of training and competency

Post holders will present themselves for duty in accordance with the Company dress code and in the uniform provided at all times whilst on duty. They will ensure that they are properly equipped at the start of each duty period.

A high degree of flexibility is essential. It may be necessary for the postholder to move from one environment to the other at short notice to provide cover as required.

They will at all times promote and uphold the Vision and Values of the company and be focussed on delivering the highest quality patient care, improving the working lives of all staff.

Main Tasks and Responsibilities

1.1 To ensure a continuous duty of care to patients, within the level of training and competency of this role, ensuring an appropriate level of monitoring and treatment is maintained and continued until the patient is either discharged or transferred to the care of another healthcare professional.

1.2 To ensure that a clear handover report is provided when the patient is handed into the care of another health professional, this should record all pertinent patient information, in accordance with Trust procedure and that the transfer of patients into the care of others is conducted according to procedure.

1.3 Drive all types of approved ambulance service vehicles under normal and emergency (blue light) circumstances, in accordance with the laid down standards of the service and within road traffic law, taking particular care of the vehicle, its occupants and other road users.

1.4 Carry out general vehicle checks at the start of and during each shift, to ensure the readiness of the vehicle and communications equipment to respond as required. All defects, deficiencies and accident damage must be reported in accordance with Trust procedures.

1.5 Ensure that vehicles are clean and appropriately stocked and refuel them as required.

1.6 Maintain a competent working knowledge of all medical and life support equipment carried on vehicles appropriate to the required skill level and scope of practice.

1.7 Maintain competence in assisting a qualified practitioner in the use of appropriate equipment in line with the scope of practice and associated training

1.8 Ensure that all procedures used within the scope of practice are consistent with and promote good infection control

1.9 Ensure that required equipment is stored, transported and cared for so that they are always in good working order

1.10 Comply with basic scene safety checks and the associated basic risk assessments, working with other healthcare or emergency services staff

1.11 Support qualified practitioners as directed, in the provision of high quality care

1.12 Observe patient vital signs using skills and equipment relevant to scope of practice as directed and reporting any changes to the qualified clinician

1.13 Provide and take relevant information from carers or others at any scene, reporting to qualified practitioner, health care professionals, hospital or other relevant agencies as required

1.14 Complete appropriate and clear documentation relating to patients attended, work and journeys undertaken in accordance with Trust policies and protocols.

1.15 Maintain a working knowledge of and operate all required types of communication equipment (including radio, telephone and MDTs) in accordance with Trust protocols to convey accurate information about emergency and routine work and patient information to NHS staff and those from other services as appropriate.

1.16 Maintain regular communication with ambulance control to register updates regarding cancellation and mobility requirements

1.17 Be flexible in attitude to meet the constantly changing nature of care and service delivery

1.18 Be smart in appearance and courteous at all times to convey a high level of confidence to the public

1.19 Work with others and use available equipment to ensure the safe manual handling and movement of patients

1.20 Promote Equality & Diversity and a non discriminatory culture

1.21 Identify and take action when other peoples behaviour undermines Equality and Diversity.

1.22 To treat everyone with whom you come into contact, with dignity and respect

1.23 Comply with all Trust policies and procedures as they apply to the post.

1.24 Monitor quality of own work to ensure that the required standards of performance are met.

1.25 Maintain a professional attitude and public image at all times.

1.26 Exercise high levels of courtesy and communication with patients and the public to ensure that clear information is conveyed, maintaining patient confidentiality at all times.

1.27 Listen to comments from key stakeholders (managers, staff etc) and fed back to clinicians or managers as appropriate in order to develop ways in which the service can be improved.

1.28 Good working relationships must be maintained with - qualified practitioners, Emergency control staff, line managers, other healthcare staff, other emergency services staff and public and patient representatives

1.29 Clean and maintain proper care of any equipment, vehicles and uniform provided by Bristol Ambulance in accordance with current infection control procedures.

1.30 Take responsibility for patients money, valuables and property whilst they are in the care of Bristol Ambulance

1.31 Because of the nature of the work, this post is exempt from the provision (42) of the rehabilitation of offenders act 1974 (Exemptions) order 1975.

1.32 Undertake learning to ensure that own knowledge and skills are maintained at the required level.

1.33 Participate in regular personal development reviews

1.34 Undertake required learning and ensure that this is put into practice

Health and Safety

The post holder would be required to discharge responsibilities as laid down in the Company Policy for Health and Safety Organisation. In particular all employees must;

Take care of their own Health and Safety and that of any other person who may be affected by their acts or omissions.

Comply with the safe systems of work and the Health and Safety information, instruction, training and supervision provided by the Company.

Attend Health and Safety training sessions.

Use, as required, all personal protective clothing, specified safe systems of work equipment, etc. provided by the employer.

Report and record any unsafe practices, or workplace hazards. Ensure all incidents are promptly recorded in accordance with the Services accident/incident policy.

Promote and encourage health and safe working within the Company.

Person Specification

Experience

Essential

  • Experience in dealing with a range of age and social groups.
  • Experience of working with the general public.
  • Significant relevant actual recent driving experience.

Desirable

  • See Job Description

Qualifications

Essential

  • Full, clean driving licence held for at least one year
  • A minimum of four GCSEs (or equivalent) at grades A-C including English Language or Literature, Maths and a science.
  • If no GCSE's, must be able to evidence working at least a level 1 in Maths and English (demonstrated at recruitment stage)

Desirable

  • See JD
Person Specification

Experience

Essential

  • Experience in dealing with a range of age and social groups.
  • Experience of working with the general public.
  • Significant relevant actual recent driving experience.

Desirable

  • See Job Description

Qualifications

Essential

  • Full, clean driving licence held for at least one year
  • A minimum of four GCSEs (or equivalent) at grades A-C including English Language or Literature, Maths and a science.
  • If no GCSE's, must be able to evidence working at least a level 1 in Maths and English (demonstrated at recruitment stage)

Desirable

  • See JD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bristol Ambulance

Address

8 Thrush Road

Poole

Dorset

BH12 4PD


Employer's website

http://bristolambulance.co.uk/ (Opens in a new tab)

Employer details

Employer name

Bristol Ambulance

Address

8 Thrush Road

Poole

Dorset

BH12 4PD


Employer's website

http://bristolambulance.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Manager

Recruitment

recruitment@bristolambulance.co.uk

01179729020

Date posted

23 July 2024

Pay scheme

Other

Salary

£27,081.60 a year Overtime available at time and half

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

U0013-24-0014

Job locations

8 Thrush Road

Poole

Dorset

BH12 4PD


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