Job summary
Job title: Human Resources Assistant
Responsible to: Human Resources Manager
Location: Sunderland GP Alliance Head Office, North East BIC
Salary: £27,667.98 per annum
Contract Type: 12 month Fixed Term
Hours: Full time, 37.5
Main duties of the job
To contribute to the HR team in the provision of a pro-active HR service to all employees throughout the employee life cycle; in particular recruitment, employee onboarding, record-keeping, and other administrative tasks.
In addition, the HR Assistant will provide general office support on a scheduled basis.
About us
Sunderland GP Alliance is owned by the GP Practices of Sunderland and helps GPs work collaboratively for the benefit of patients and staff. We are a not-for-profit organisation, ensuring any surplus is reinvested back into better services for patients.
By working together, our General Practice community is able to provide innovative services across the city, and work collectively with other key system partners. You'll find great examples of this approach across our website including information on our Enhanced Access service, Clinical Pharmacist provision, and ECG service.
We also run a number of practices where we aim to provide the best possible services for patients. All of our practices (where inspected) have been rated as Good by the Care Quality Commission.
For a second year in a row Sunderland GP Alliance has been listed in The Sunday Times Best Places to Work and Better Health At Work - Gold Award, offering 33 days annual leave and other benefits
Job description
Job responsibilities
Main Duties And Responsibilities
- To provide an effective and high quality
administrative support to the HR team.
- To manage the full recruitment processes for
employees and sessional workers from vacancy through to onboarding including
the preparation of job adverts, offer letters and contracts, completion of
pre-employment checks.
- To arrange the corporate induction and book new
starters to attend.
- Support performance management processes
through the tracking of probationary and performance reviews.
- To liaise with employees regarding the renewal
of registrations.
- To complete the annual report for professional
registrations.
- Maintain accurate and up-to-date employee
records in compliance with company policies and legal requirements.
- Maintain accurate training records.
- Coordinating the arrangement and booking of
training as required e.g. health and safety, fire marshal, CPR etc.
- Maintain the HR system to ensure records are accurate
and up to date.
- Develop and maintain administration systems to
aid the smooth running of the HR team.
- With appropriate support from the HR team
provide effective advice and support to managers including the management of
sickness absence.
- Contribute to reviewing and developing HR
policies, procedures and working practices.
- Support the HR team with the implementation of
ad-hoc projects as required.
- To liaise and set up meetings as appropriate.
General Office Support
On their scheduled day to provide general office
support in the BIC the HR Assistant will:
- Be
the main point of contact for answering telephone calls, responding to queries,
- responding to the SGPA Info email, greeting visitors and managing the post.
- Management
of the online meeting room booking system.
Training &
Development
-
Fully
participates in training and development
-
Engages
in a programme of ongoing support and feedback to maximise the benefit of the
training and development plan.
Confidentiality
- In the performance of the duties outlined in this job description, the
post-holder may have access to confidential information relating to patients
and their carers, Practice staff and other healthcare workers. All such information from any source is to be
regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare
workers or the business of the Alliance may only be divulged to authorized
persons in accordance with the Alliances policies and procedures relating to
confidentiality, and the protection of personal and sensitive data.
Health & Safety
The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the Alliances Health & Safety Policy to
include:
-
Identifying the
risk involved in work activities and undertaking such activities in a way that
manages those risks.
-
Ensuring that all
accidents or dangerous accidents are reported and investigated and follow up
action taken where necessary.
Equality and Diversity
The
post-holder will support the quality, diversity and rights of patients, carers
and colleagues to include:
-
Acting in a way
that recognizes the importance of peoples rights, interpreting them in a way
that is consistent with current legislation.
-
Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues.
-
Behaving in a
manner which is welcoming to and of the individual, is non-judgemental and
respects their circumstances, feelings, priorities and rights.
Quality
The
post-holder will strive to maintain quality within the Alliance, and will:
-
Alert other team
members to issues of quality and risk.
-
Assess own
performance and take accountability for own actions, either directly or under
supervision.
-
Contribute to the
effectiveness of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhanced the teams performance.
-
Work effectively
with individuals in other agencies to meet patients needs.
-
Effectively manage
own time, workload and resources.
Communication
The
post-holder should recognize the importance of effective communication within
the team and will strive to:
-
Communicate
effectively with other team members.
-
Communicate
effectively with patients and carers.
-
Recognise peoples
needs for alternative methods of communication and respond accordingly.
Job description
Job responsibilities
Main Duties And Responsibilities
- To provide an effective and high quality
administrative support to the HR team.
- To manage the full recruitment processes for
employees and sessional workers from vacancy through to onboarding including
the preparation of job adverts, offer letters and contracts, completion of
pre-employment checks.
- To arrange the corporate induction and book new
starters to attend.
- Support performance management processes
through the tracking of probationary and performance reviews.
- To liaise with employees regarding the renewal
of registrations.
- To complete the annual report for professional
registrations.
- Maintain accurate and up-to-date employee
records in compliance with company policies and legal requirements.
- Maintain accurate training records.
- Coordinating the arrangement and booking of
training as required e.g. health and safety, fire marshal, CPR etc.
- Maintain the HR system to ensure records are accurate
and up to date.
- Develop and maintain administration systems to
aid the smooth running of the HR team.
- With appropriate support from the HR team
provide effective advice and support to managers including the management of
sickness absence.
- Contribute to reviewing and developing HR
policies, procedures and working practices.
- Support the HR team with the implementation of
ad-hoc projects as required.
- To liaise and set up meetings as appropriate.
General Office Support
On their scheduled day to provide general office
support in the BIC the HR Assistant will:
- Be
the main point of contact for answering telephone calls, responding to queries,
- responding to the SGPA Info email, greeting visitors and managing the post.
- Management
of the online meeting room booking system.
Training &
Development
-
Fully
participates in training and development
-
Engages
in a programme of ongoing support and feedback to maximise the benefit of the
training and development plan.
Confidentiality
- In the performance of the duties outlined in this job description, the
post-holder may have access to confidential information relating to patients
and their carers, Practice staff and other healthcare workers. All such information from any source is to be
regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare
workers or the business of the Alliance may only be divulged to authorized
persons in accordance with the Alliances policies and procedures relating to
confidentiality, and the protection of personal and sensitive data.
Health & Safety
The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the Alliances Health & Safety Policy to
include:
-
Identifying the
risk involved in work activities and undertaking such activities in a way that
manages those risks.
-
Ensuring that all
accidents or dangerous accidents are reported and investigated and follow up
action taken where necessary.
Equality and Diversity
The
post-holder will support the quality, diversity and rights of patients, carers
and colleagues to include:
-
Acting in a way
that recognizes the importance of peoples rights, interpreting them in a way
that is consistent with current legislation.
-
Respecting the
privacy, dignity, needs and beliefs of patients, carers and colleagues.
-
Behaving in a
manner which is welcoming to and of the individual, is non-judgemental and
respects their circumstances, feelings, priorities and rights.
Quality
The
post-holder will strive to maintain quality within the Alliance, and will:
-
Alert other team
members to issues of quality and risk.
-
Assess own
performance and take accountability for own actions, either directly or under
supervision.
-
Contribute to the
effectiveness of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhanced the teams performance.
-
Work effectively
with individuals in other agencies to meet patients needs.
-
Effectively manage
own time, workload and resources.
Communication
The
post-holder should recognize the importance of effective communication within
the team and will strive to:
-
Communicate
effectively with other team members.
-
Communicate
effectively with patients and carers.
-
Recognise peoples
needs for alternative methods of communication and respond accordingly.
Person Specification
Other
Essential
- Commitment to continue to learn and develop in the role
- Flexibility to respond to workload demands
Qualifications
Essential
- Experience in managing volume administration
- Proficiency in MS office
- Good standard of education, GCSE English and Mathematics
Desirable
- Experience in HR administration
- Certificate in HR practice
- Experience of using HR system
Motivation and Skills
Essential
- High level of confidentiality and discretion in handling sensitive information in line with GDPR
- Attention to detail and commitment to accuracy
- Identifies priorities and meets deadlines
- Ability to work independently and as part of a team
Experience
Essential
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Able to problem solve and escalate concerns appropriately
- Proficient and accurate data input
Desirable
- Knowledge of HR compliance including recruitment / employment legislation
Person Specification
Other
Essential
- Commitment to continue to learn and develop in the role
- Flexibility to respond to workload demands
Qualifications
Essential
- Experience in managing volume administration
- Proficiency in MS office
- Good standard of education, GCSE English and Mathematics
Desirable
- Experience in HR administration
- Certificate in HR practice
- Experience of using HR system
Motivation and Skills
Essential
- High level of confidentiality and discretion in handling sensitive information in line with GDPR
- Attention to detail and commitment to accuracy
- Identifies priorities and meets deadlines
- Ability to work independently and as part of a team
Experience
Essential
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Able to problem solve and escalate concerns appropriately
- Proficient and accurate data input
Desirable
- Knowledge of HR compliance including recruitment / employment legislation
