Job summary
An opportunity has arisen for PCN 3 to recruit 5 x GPA roles who will work within a new PCN Docman Workflow Hub which seeks to effectively process and manage practice workflow at scale via the PCN.
They require enthusiastic General Practice Assistants (GPAs) who will complement the team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.
PCN 3 consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. They enjoy excellent collaborative working relationships. There practices are all high-achieving and innovative training practices, and their ethos is to develop the PCN with a focus on high quality, holistic patient care. They have strong PCN leadership team consisting of a Clinical Director & Head of Business who are both aspirational and transformational.
They have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses and extended practice teams.
Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas
Main duties of the job
General Practice Assistant (GPA) will support smooth running of the PCN's clinics by performing the more routine administration and clinical tasks on behalf of the GPs freeing up their time to focus on the patient.
A significant aspect of the role will be working within the PCN Docman workflow Hub.
The GPA will support the PCN Management team with the administrative and digitalisation tasks.
You may be required to travel to a variety of sites within the PCNs
geographical location
About us
Barnet Federated GPs is a rapidly growing GP Federation whose shareholders include all 46 practices in Barnet, covering over 425,000 patients. Within this, we are divided into 7 Primary Care Networks (PCNs), each with its own leadership structure. Barnet Federated GPs is made up of a small, office-based team along with some clinical and non-clinical staff whom we employ on behalf of the PCNs. We currently have an enthusiastic and very supportive Board of Directors leading Barnet Federated GPs who are focused on supporting and sustaining Primary Care in the London Borough of Barnet.
Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas.
Job description
Job responsibilities
Supporting the PCN workflow Hub, follow processes at PCN level to sorting, filter direct
Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding and adding to notes on EMIS
This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude towards the duties outlined which may be subject to amendment at any time in consultation with the post-holder and in line with the needs of the organisation.
arranging eHub and Enhanced Access clinics on EMIS
Use of digital platforms to support coding and extraction of data
Arranging appointments, referrals, tests and follow up appointments of patients
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
Explaining treatment procedures to patients
Job description
Job responsibilities
Supporting the PCN workflow Hub, follow processes at PCN level to sorting, filter direct
Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding and adding to notes on EMIS
This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude towards the duties outlined which may be subject to amendment at any time in consultation with the post-holder and in line with the needs of the organisation.
arranging eHub and Enhanced Access clinics on EMIS
Use of digital platforms to support coding and extraction of data
Arranging appointments, referrals, tests and follow up appointments of patients
Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
Explaining treatment procedures to patients
Person Specification
Qualifications
Essential
- Demonstrable commitment to professional and personal development.
Desirable
- NVQ Level 3, Advanced level or equivalent qualifications or a willingness to work towards.
Experience
Essential
- Experience of working within a community, social care or voluntary sector.
- Extensive experience of using Microsoft Word, Excel, PowerPoint, Outlook (including electronic diary management) and Internet Explorer for a range of different purposes.
- Experience of social prescribing models.
Desirable
- Experience of using a Patient Management System (e.g. EMIS web) or any other case management systems.
- Experience of working in a multi-disciplinary team.
- Experience of working with voluntary organisations including volunteers.
- Experience of producing individual care plans.
- Experience of managing a caseload.
- Experience of supporting people in a paid or unpaid capacity.
Person Specification
Qualifications
Essential
- Demonstrable commitment to professional and personal development.
Desirable
- NVQ Level 3, Advanced level or equivalent qualifications or a willingness to work towards.
Experience
Essential
- Experience of working within a community, social care or voluntary sector.
- Extensive experience of using Microsoft Word, Excel, PowerPoint, Outlook (including electronic diary management) and Internet Explorer for a range of different purposes.
- Experience of social prescribing models.
Desirable
- Experience of using a Patient Management System (e.g. EMIS web) or any other case management systems.
- Experience of working in a multi-disciplinary team.
- Experience of working with voluntary organisations including volunteers.
- Experience of producing individual care plans.
- Experience of managing a caseload.
- Experience of supporting people in a paid or unpaid capacity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
