Job summary
Barnet Federated GPs is collaborating with Haringey GP Federation to provide the NCL General Practice Change Management Contract.
This is a new and exciting hybrid role working across North Central London (Barnet, Camden, Enfield, Haringey & Islington) working with individual GP Practices, and potentially PCNs, across NCL to provide hands-on change management, quality improvement expertise and capacity to make change happen.
You will support practices to make meaningful changes to their operating models and ways of working to deliver sustainable improvements to the functioning of the practice and improved services and care for patients. The staff involved in the service will be a mix of clinicians and non-clinical staff with Quality Improvement experience who have a good blend of technical, interpersonal, and organisational skills, understanding of and credibility with general practice.
Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas.
Main duties of the job
The Clinical Facilitator will play a key leadership role in supporting the delivery of the NCL General Practice Change Management Support Programme at the borough and practice level.
They will act as the clinical interface between GP Practices, PCNs, Federations, and the central programme team, ensuring clinical credibility, alignment to local priorities, and engagement from frontline staff.
Working alongside Business Change Facilitators and Borough Senior Managers, they will support practices to embed improvements in Access, Long-Term Conditions (LTC), and Digital Transformation, ensuring that all changes are clinically robust, patient-centred, and sustainable.
The postholder will champion quality improvement (QI) approaches, support peer learning, and help practices apply evidence-based models of care to achieve better outcomes for patients and staff.
About us
Barnet Federated GPs is collaborating with Haringey GP Federation to provide the NCL General Practice Change Management Contract.
Barnet Federated GPs is a rapidly growing GP Federation whose shareholders include all 48 practices in Barnet, covering over 425,000 patients. Within this, we are divided into 8 Primary Care Networks (PCNs), each with its own leadership structure. Barnet Federated GPs is made up of a small, office-based team along with some clinical and non-clinical staff whom we employ on behalf of the PCNs. We currently have an enthusiastic and very supportive Board of Directors leading Barnet Federated GPs who are focused on supporting and sustaining Primary Care in the London Borough of Barnet.
Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas.
Job description
Job responsibilities
Act as the clinical lead for the boroughs delivery of the Change Management Programme.
Engage local GPs and clinical teams in programme activities, ensuring alignment with clinical priorities and contractual requirements.
Champion the adoption of the Modern General Practice Model and proactive LTC care delivery.
Support practices to apply QI methodologies and embed structured approaches to improvement (e.g., PDSA cycles, Kotters 8 Steps, Theory of Change).
Use clinical insight to identify barriers, enablers, and opportunities for improvement.
Promote a culture of collaboration, learning, and professional support among borough clinicians.
Work jointly with Business Change Facilitators to deliver targeted change support to practices and PCNs.
Support the design and testing of interventions that improve access, long-term condition management, and use of digital tools.
Help practices translate improvement theory into day-to-day operational change.
Provide clinical input to local playbooks, improvement frameworks, and evaluation tools.
Lead peer-to-peer learning sessions and contribute to borough or NCL-wide communities of practice.
Job description
Job responsibilities
Act as the clinical lead for the boroughs delivery of the Change Management Programme.
Engage local GPs and clinical teams in programme activities, ensuring alignment with clinical priorities and contractual requirements.
Champion the adoption of the Modern General Practice Model and proactive LTC care delivery.
Support practices to apply QI methodologies and embed structured approaches to improvement (e.g., PDSA cycles, Kotters 8 Steps, Theory of Change).
Use clinical insight to identify barriers, enablers, and opportunities for improvement.
Promote a culture of collaboration, learning, and professional support among borough clinicians.
Work jointly with Business Change Facilitators to deliver targeted change support to practices and PCNs.
Support the design and testing of interventions that improve access, long-term condition management, and use of digital tools.
Help practices translate improvement theory into day-to-day operational change.
Provide clinical input to local playbooks, improvement frameworks, and evaluation tools.
Lead peer-to-peer learning sessions and contribute to borough or NCL-wide communities of practice.
Person Specification
Experience
Essential
- Qualified GP, Nurse, Pharmacist, or Allied Health Professional with current registration.
- Significant experience working in General Practice or Primary Care Networks (PCNs).
- Demonstrable leadership or facilitation experience in clinical improvement or transformation.
- Understanding of QI and change management methodologies (e.g., PDSA, Kotter, Lean).
- Ability to engage and influence peers and clinical teams.
- Strong communication, facilitation, and relationship-building skills.
- Awareness of current NHS priorities and system working within an ICB/ICS context.
Desirable
- Previous involvement in system-level improvement or transformation programmes.
- Experience in coaching or mentoring clinicians and practice teams.
- Knowledge of digital tools, care navigation, and the Modern General Practice Model.
- Formal training in QI, leadership, or project management.
- Experience working collaboratively with the voluntary or community sector.
Person Specification
Experience
Essential
- Qualified GP, Nurse, Pharmacist, or Allied Health Professional with current registration.
- Significant experience working in General Practice or Primary Care Networks (PCNs).
- Demonstrable leadership or facilitation experience in clinical improvement or transformation.
- Understanding of QI and change management methodologies (e.g., PDSA, Kotter, Lean).
- Ability to engage and influence peers and clinical teams.
- Strong communication, facilitation, and relationship-building skills.
- Awareness of current NHS priorities and system working within an ICB/ICS context.
Desirable
- Previous involvement in system-level improvement or transformation programmes.
- Experience in coaching or mentoring clinicians and practice teams.
- Knowledge of digital tools, care navigation, and the Modern General Practice Model.
- Formal training in QI, leadership, or project management.
- Experience working collaboratively with the voluntary or community sector.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
