Job summary
Job Title: Service & Primary Care Network Manager
Accountable
to: Director of Operations - Integrated Services
Line
manager: Senior
Integrated Service Manager
Hours of work: 37.5 Hours
Remuneration: £35-42k depending on experience
Contract length: Permanent
Location:
48 Station
Road, London, N22 7TY (with travel to Haringey practices and occasionally
beyond North London)
Interview date: 13th March 2025
Main duties of the job
This is an exciting opportunity to join the Haringey GP Federation to support four of Haringeys Primary Care Networks (PCN) as the Primary Care Network and Service Manager.
This is a hybrid role, with the eligible candidate having the opportunity to work across and further develop across Service and PCN support management, enabling PCNs to deliver change, by building relationships with local stakeholders, and meeting all the requirements of the PCN DES - including the quarterly finance and reporting. The role will support some Federated projects aligned with preventative health care in primary care.
Within this role, the successful candidate will plan, develop and deliver services that aims to support Haringey Primary Care Networks and Member Practices. Experience of delivering services is vital to ensure our projects support both the population and primary care within Haringey. Some projects will be commissioned over a long period of time and some for a minimum of 12 months or less. This role will be responsible for managing a range of services, or at least one large-scale service.
About us
We are the Haringey GP Federation, a young and growing organisation working with 34 member practices in the diverse and vibrant borough of Haringey in north London.
Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating, and advocating for strong and sustainable General Practice in Haringey.
Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including at the recent HSJ awards for demonstrating professionally diverse clinical leadership in primary care.
We welcome and encourage innovative ways of working which respond to the changing needs of the population in Haringey. We are building a sustainable workforce that is fully equipped and motivated for our work and constantly seek to expand opportunities which allow development for our staff and practices alike.
Job description
Job responsibilities
The post holder will be based centrally with the Federation working directly with the Clinical Directors, the Senior Integrated Service Manager & Head of Services. The post holder will provide guidance and oversight to a Project Support Officer, already appointed and delivering a range of activities within the PCN support offers.
JOB PURPOSE
The Primary Care Network management element of this role will support:
N15 PCN, which is made up of 5 practices in the South-East of Haringey
East Central PCN, which is made up of 4 practices.
North Central PCN, which is made up of 6 practices.
South-West PCN, which is made of 4 practices.
The service management element of this role will:
Plan and manage Services and ensure that the portfolio of tasks/projects is delivered effectively.
Adopt a project management approach to ensure that all projects are reported to appropriate parts of the organisation and to external bodies.
Take a lead in the coordination of training & development and recruitment activity for the Projects.
Oversight and management of all aspects of the Project budgets.
The postholder will work directly with each of the PCNs Clinical Director and member practices to support and facilitate the co-production and mobilisation of services in line with the PCN Network Contract Directed Enhanced Service specifications, and any other initiatives the PCNs are pursuing.
The postholder will facilitate the development of cross sector partnership working between the PCNs and other key stakeholders including commissioners, community services, acute trusts, local councils, mental health, community groups and the 3rd sector as well as other organisations as relevant e.g., housing, education, voluntary, etc. to support delivery of the Network Contract Directed Enhanced Service (DES).
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
Job description
Job responsibilities
The post holder will be based centrally with the Federation working directly with the Clinical Directors, the Senior Integrated Service Manager & Head of Services. The post holder will provide guidance and oversight to a Project Support Officer, already appointed and delivering a range of activities within the PCN support offers.
JOB PURPOSE
The Primary Care Network management element of this role will support:
N15 PCN, which is made up of 5 practices in the South-East of Haringey
East Central PCN, which is made up of 4 practices.
North Central PCN, which is made up of 6 practices.
South-West PCN, which is made of 4 practices.
The service management element of this role will:
Plan and manage Services and ensure that the portfolio of tasks/projects is delivered effectively.
Adopt a project management approach to ensure that all projects are reported to appropriate parts of the organisation and to external bodies.
Take a lead in the coordination of training & development and recruitment activity for the Projects.
Oversight and management of all aspects of the Project budgets.
The postholder will work directly with each of the PCNs Clinical Director and member practices to support and facilitate the co-production and mobilisation of services in line with the PCN Network Contract Directed Enhanced Service specifications, and any other initiatives the PCNs are pursuing.
The postholder will facilitate the development of cross sector partnership working between the PCNs and other key stakeholders including commissioners, community services, acute trusts, local councils, mental health, community groups and the 3rd sector as well as other organisations as relevant e.g., housing, education, voluntary, etc. to support delivery of the Network Contract Directed Enhanced Service (DES).
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
Person Specification
Qualifications
Essential
- Study within a health related or project management discipline
- Demonstrable evidence of continuing professional development
Desirable
- Degree level education or relevant experience in primary care management.
- Knowledge of Primary Care & Primary Care Networks (PCNs), public sector and healthcare
Experience
Essential
- Experience and or Knowledge of the Care Quality Commission (CQC) and their processes.
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence at management level
- Experience of monitoring budgets and business planning processes
Person Specification
Qualifications
Essential
- Study within a health related or project management discipline
- Demonstrable evidence of continuing professional development
Desirable
- Degree level education or relevant experience in primary care management.
- Knowledge of Primary Care & Primary Care Networks (PCNs), public sector and healthcare
Experience
Essential
- Experience and or Knowledge of the Care Quality Commission (CQC) and their processes.
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence at management level
- Experience of monitoring budgets and business planning processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
