Job summary
JOB TITLE: Digital & Transformation LeadREPORTING TO:Director of Operations (Primary Care) & Clinical Director,
SALARY:£60,000 - £65,000 dependent on experience
LOCATION: Haringey GP Federation, N22 7TY & Haringey North Central Primary Care Network (PCN)
Flexible working with some remote working available
Interview date:20 February 2025
Main duties of the job
This role is a job share with half of the role based with Haringey GP Federation and half of the role with Haringey North Central Primary Care Network (NC PCN).
The post holder will work with clinical and operational teams within a Primary Care Network (PCN) and across the GP Federation to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, resource and tools to deliver changes in a collaborative way. They will work alongside the wider leadership team including a digital clinical lead, quality improvement lead and clinical systems manager to ensure digital innovations best meet local needs.
The post holder will plan, coordinate and directly support delivery of transformation activity in general practice with a view to improving patient access, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
The post holder will work closely with staff working at practice, PCN & GP Federation level to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered. The post holder will develop strong relationships with PCN member practices and will support the planning and delivery of improvements that will provide benefits to patients and staff.
About us
We are the Haringey GP Federation, a young and growing organisation working with 34 member practices in the diverse and vibrant borough of Haringey in North London.
Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating, and advocating for strong and sustainable General Practice in Haringey.
Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including at the recent HSJ awards for demonstrating professionally diverse clinical leadership in primary care.
We welcome and encourage innovative ways of working which respond to the changing needs of the population in Haringey. We are building a sustainable workforce that is fully equipped and motivated for our work and constantly seek to expand opportunities which allow development for our staff and practices alike.
We are the Primary Care Network in North Central Haringey serving a multicultural population across 6 GP practices (see NHS Primary Care Networks). PCNs build on existing primary care service sand enable greater provision of proactive, personalised, coordinated and more integrated health and social care for people close to home.
We work together to share and deliver local services to meet the needs of our population including vaccination hubs, social prescribing, proactive child weight management and more.
Job description
Job responsibilities
This role is a job share with half of the role based with Haringey GP Federation and half of the role with Haringey North Central Primary Care Network (NC PCN).
The post holder will work with clinical and operational teams within a Primary Care Network (PCN) and across the GP Federation to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, resource and tools to deliver changes in a collaborative way. They will work alongside the wider leadership team including a digital clinical lead, quality improvement lead and clinical systems manager to ensure digital innovations best meet local needs.
The post holder will plan, coordinate and directly support delivery of transformation activity in general practice with a view to improving patient access, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
The post holder will work closely with staff working at practice, PCN & GP Federation level to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered. The post holder will develop strong relationships with PCN member practices and will support the planning and delivery of improvements that will provide benefits to patients and staff.
Job description
Job responsibilities
This role is a job share with half of the role based with Haringey GP Federation and half of the role with Haringey North Central Primary Care Network (NC PCN).
The post holder will work with clinical and operational teams within a Primary Care Network (PCN) and across the GP Federation to create a vision to guide service improvements, identify opportunities to make tangible positive transformation, and provide the inspiration, resource and tools to deliver changes in a collaborative way. They will work alongside the wider leadership team including a digital clinical lead, quality improvement lead and clinical systems manager to ensure digital innovations best meet local needs.
The post holder will plan, coordinate and directly support delivery of transformation activity in general practice with a view to improving patient access, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
The post holder will work closely with staff working at practice, PCN & GP Federation level to understand current service models, identify challenges, agree priorities for improvement and then support these to be delivered. The post holder will develop strong relationships with PCN member practices and will support the planning and delivery of improvements that will provide benefits to patients and staff.
Person Specification
Experience
Essential
- Demonstrable experience deploying digital innovations in a clinical care setting.
- Demonstrable experience of effectively engaging with key stakeholders, such as clinical staff, system partners including Health Watch.
- Demonstrable experience in project management to include planning, implementing, and managing projects across multiple organisations or teams.
- Demonstrable experience of involving service users and carers in the design and delivery of health services.
- Experience of working under pressure to tight deadlines.
- Experience of working autonomously on a pre-determined piece of work.
Desirable
- Demonstrable experience of producing accurate plans and project documents which inform and influence target audience.
- Has previously led digital transformation across a broad and varied geography being able to support a single model where necessary but also support localism where also needed.
- Experience of developing project plans and overseeing the delivery of projects to complete and finish.
Qualifications
Essential
- Evidence of continuing personal development
- Degree level qualification or equivalent experience
- Significant knowledge and experience of project management or programme management; PRINCE2 or Managing Successful Programmes MSP, and service development, delivering projects in a multi-agency or complex environment
Desirable
- Management qualifications
- Formal project or programme management qualification
- EMIS super user
Person Specification
Experience
Essential
- Demonstrable experience deploying digital innovations in a clinical care setting.
- Demonstrable experience of effectively engaging with key stakeholders, such as clinical staff, system partners including Health Watch.
- Demonstrable experience in project management to include planning, implementing, and managing projects across multiple organisations or teams.
- Demonstrable experience of involving service users and carers in the design and delivery of health services.
- Experience of working under pressure to tight deadlines.
- Experience of working autonomously on a pre-determined piece of work.
Desirable
- Demonstrable experience of producing accurate plans and project documents which inform and influence target audience.
- Has previously led digital transformation across a broad and varied geography being able to support a single model where necessary but also support localism where also needed.
- Experience of developing project plans and overseeing the delivery of projects to complete and finish.
Qualifications
Essential
- Evidence of continuing personal development
- Degree level qualification or equivalent experience
- Significant knowledge and experience of project management or programme management; PRINCE2 or Managing Successful Programmes MSP, and service development, delivering projects in a multi-agency or complex environment
Desirable
- Management qualifications
- Formal project or programme management qualification
- EMIS super user
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
