Haringey GP Federation

Primary Care Network Administrator

Information:

This job is now closed

Job summary

Job Title:Primary Care Network Administrator

Hours of work:Fulltime (37.5 hours per week Monday to Friday)

Remuneration:£25,642.50 (per annum pro rota)

Contract length:Permanent

Responsible to: Integrated Services Manager

Accountable to:Senior Integrated Service Manager

Location:Primarily Haringey GP Federation Offices (48 Station Road, Wood Green, London, N22 7TY).

Interview date: 06/09/2024

Main duties of the job

This role is part of the Federations Integrated Service team which delivers a range of service on behalf of our member practices. Projects are commissioned on both short term and long-term basis. This role will be required to support multiple services within a working week and meet the needs and demands of each service. The main services this role will be attached to is our Primary Care Network Management Team. However, there is an understanding that support will be offered to other established services.

The administrator is a crucial role enabling the smooth working and delivery of services for the organisation. The role will primarily support administrative tasks for the services attached too, working closely with the Service Manager and the clinical staff offering appointments to patients. They will also assist in the operational processes and ensure relevant service procedures and policies are updated.

About us

We are the Haringey GP Federation, a young and growing organisation working with 34 member practices in the diverse and vibrant borough of Haringey in north London.

Our vision is to support the people of Haringey to be healthier and happier. We do this by strengthening, innovating and advocating for strong and sustainable General Practice in Haringey.

Our friendly, collaborative team has deservedly earned a strong reputation for providing best practice Primary Care services at scale. We are proud that our teams achievements have won external recognition, including at the recent HSJ awards for demonstrating professionally diverse clinical leadership in primary care.

We welcome and encourage innovative ways of working which respond to the changing needs of the population in Haringey. We are building a sustainable workforce that is fully equipped and motivated for the work we undertake and constantly seek to expand opportunities which allow development for our staff and practices alike.

Details

Date posted

14 August 2024

Pay scheme

Other

Salary

£25,642.50 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0002-24-0059

Job locations

48 Station Road

Wood Green

London

N22 7TY


Job description

Job responsibilities

Administrative Responsibilities

Be the first point of contact via phone, email and in person for the service, the patients and the staff

Support service meetings, including but not exclusively, preparing agendas, booking rooms, creating papers, minute taking, action tracking and communicating information to the teams

Maintaining accurate and efficient filling systems for the service in line with the company confidentiality policy

Keeping an accurate record of patient appointments for the service and tracking contacts and outcomes made with these patients

Ensuring the smooth day to day running of the services, ensuring patients and clinicians are well informed

Booking appointments for patients and ensuring all relevant parties are updated

Communicating with the internal team, as well as (but not exclusively) member practices, partner organisations, secondary care and the voluntary sector

Organising and scheduling meetings for the services supporting

Maintaining database systems for the purposes of monitoring and evaluating

Assisting the weekly/monthly reports as required by the service

Job description

Job responsibilities

Administrative Responsibilities

Be the first point of contact via phone, email and in person for the service, the patients and the staff

Support service meetings, including but not exclusively, preparing agendas, booking rooms, creating papers, minute taking, action tracking and communicating information to the teams

Maintaining accurate and efficient filling systems for the service in line with the company confidentiality policy

Keeping an accurate record of patient appointments for the service and tracking contacts and outcomes made with these patients

Ensuring the smooth day to day running of the services, ensuring patients and clinicians are well informed

Booking appointments for patients and ensuring all relevant parties are updated

Communicating with the internal team, as well as (but not exclusively) member practices, partner organisations, secondary care and the voluntary sector

Organising and scheduling meetings for the services supporting

Maintaining database systems for the purposes of monitoring and evaluating

Assisting the weekly/monthly reports as required by the service

Person Specification

Experience

Essential

  • Previous experience working in a busy office setting
  • Experience of being the first point of contact for services
  • Experience of communicating to patients or customers over the phone or face to face

Qualifications

Essential

  • Education up to A-Level
  • GCSE in Maths and English

Desirable

  • Further education or degree qualification or equivalent
Person Specification

Experience

Essential

  • Previous experience working in a busy office setting
  • Experience of being the first point of contact for services
  • Experience of communicating to patients or customers over the phone or face to face

Qualifications

Essential

  • Education up to A-Level
  • GCSE in Maths and English

Desirable

  • Further education or degree qualification or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haringey GP Federation

Address

48 Station Road

Wood Green

London

N22 7TY


Employer's website

https://www.haringeygpfederation.co.uk/ (Opens in a new tab)

Employer details

Employer name

Haringey GP Federation

Address

48 Station Road

Wood Green

London

N22 7TY


Employer's website

https://www.haringeygpfederation.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Meeru Ajitchandran

m.ajithchandran@nhs.net

Details

Date posted

14 August 2024

Pay scheme

Other

Salary

£25,642.50 a year

Contract

Permanent

Working pattern

Full-time

Reference number

U0002-24-0059

Job locations

48 Station Road

Wood Green

London

N22 7TY


Supporting documents

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