NCL Clinical Lead for LTC Training

Job responsibilities

Job Title: NCL Clinical Lead for LTC Training

Hours of work: 16 hours per week (working time flexible, job share actively considered)

Contract Length: 12-month fixed term

Remuneration: Commensurate with professional registration

Responsible to: To be confirmed

Accountable to: To be confirmed

Location: This role will be hosted in NCL Training Hub Offices hosted by Haringey GP Federation 48 Station Road, London, N22 7TY. Some home working available

Job Summary

This is an exciting opportunity to support your local Training Hub team in providing training and practical support to local GP practices to prepare for the new Long-Term Conditions (LTC) Locally Commissioned Service (LCS). The Training Hub has been commissioned to train and support the primary care workforce to deliver the LCS which will support patients to proactively manage their long-term conditions.

The post holder will be responsible for championing the model of care and providing training and clinical guidance to GP practices within the borough for the new LTC LCS. This will include co-ordinating condition specific training requirements, Personalised Care & Support Planning & a wellbeing tool (MyCaW).

The role will work closely at an NCL level with a Programme Manager and Senior Project Officer, with 5 borough-based teams hosted in each borough of Business Change, Quality Improvement & Clinical Training Facilitators. Please refer to accompanying document for an organogram.

About NCL Training Hub

The North Central London (NCL) Training Hub is a network of multidisciplinary primary care teams, community providers, and social care providers. Training Hubs receive core funding from Health Education England, but we also have extra commissions from NHS England & Improvement and Local Authorities.

The NCL Training Hub has been established to enhance training, education, and workforce development with specific focus on enhancing the recruitment of new, and retention of current, staff. The NCL Training Hub has developed innovative educational and workforce initiatives for primary, community and social care. During 2021-22 & 2022-23, these innovative models have been shortlisted and won national awards, including from HSJ and Nursing Times.

Responsibilities

1. LTC Specific responsibilities

• Quality Assurance of Training Resources against Practice Readiness Checklist - Provide clinical quality assurance of training materials provided by wider Training Hub team
• Personalised Care & Support Planning In partnership with Programme Manager, manage working relationship with accredited Personalised Care Support Planning Training Provider ensuring the training responds to priorities from frontline GP practices, integrates with the model of Care and has good uptake
• Condition specific training Co-ordinate mapping of condition specific training needs with support from Borough Clinical Facilitators and manage interface with ICB, UCL Partners and other external Training Providers to ensure training needs necessary for delivery of the LTC LCS specification are appropriately met
• Community of practice Work with the Training Hub team to continue to develop a community of practice for Long Term Conditions related work, including active signposting into other networks and Quality Improvement Methodology
• Targeted support Work with borough-based Training Hub team to identify and respond to queries from practices that require additional support to implement LTC LCS

2. Policy & Service Development

• Work with boroughs and providers to understand requirements and make recommendations to tailor the service which would enable localised and fit for purpose service delivery
• Make recommendations for changes and improvements to service delivery as appropriate
• Maintain a good knowledge of emerging policies from NHS, particularly regarding workforce development

3. System connectivity

• Ensure educational synergies identified and capitalised upon, including prevention of duplication of activities
• Support development of best practice for educators across NCL
• Through faculty steering group develop an NCL educator provider network HEE, HEIs, further education institutions to ensure information sharing and co-creating educator development/support.

4. Key Working Relationships

• Work with a broad range of internal and external stakeholders, including:

1. North Central London Training Hub leads (across all boroughs)
2. ICB Primary Care teams
3. Place (i.e. borough) Partnerships (including any LTC Steering Groups or Age Well Boards)
4. Primary Care Networks (PCNs) & General Practice
5. Health Education England
6. Local Medical Committee (LMC)

• Develop and maintain excellent relationships with providers across care settings, education providers and other partners to ensure continuous development of new career pathways, development, and implementation of new ways of working and relevant recruitment and retention strategies
• Develop and maintain excellent relationships with practices and local Higher Education Institutes
• Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams

5. Team Support and Supervision

• Provide supervision and support to Borough Clinical Facilitators for the LTC LCS programme in conjunction with the individual NCL Training Hub Borough Clinical Leads
• Support, motivate, and develop staff within the wider team to ensure that they can deliver the objectives for the programme and for NCL Training Hub

6. Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.

7. Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to equality laws.

8. Health and Safety

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.

9. Risk Management

All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the risk management strategy and emergency procedures and attendance at training as required.

10. Infection Control

Infection Control is everyones responsibility. All staff, both clinical and non-clinical, are required to adhere to the Hygiene Code (2006), Infection Prevention and Control Policies and make every effort to maintain high standards of infection control at all times thereby reducing the burden of Healthcare Associated Infections including MRSA.

11. Safeguarding

Within their sphere of competence, each member of staff is responsible for promoting and safeguarding the welfare of the children, young people and / or vulnerable adults for whom they are responsible or may come into contact with, in the job role.

Experience

Essential

• 3+ years experience working within NCL
• Experience in organising peer support, working groups or similar
• Experience in liaising with key contacts across primary care.
• Using webinars to communicate the groups and audiences
• Meeting management, including agendas and note taking
• Developing communications materials e.g. power point presentations to convey information
• Experience of working with peers in an educational context

Knowledge

Essential

• Good working knowledge of educational support in primary care training, and health systems.
• Knowledge of the NHS, its structures and processes, including an understanding of the multi-professional workforce agenda.
• Awareness and understanding of the healthcare landscape in North Central London.
• Awareness and understanding of latest NCL Clinical Guidelines for Long Term Condition & Proactive Care Frameworks

Desirable

• Awareness of Business Rules and EMIS IT configuration
• A working interest in Personalised care.

Qualifications

Essential

• Registered Healthcare Professional regularly providing 3+ sessions of Primary Care in NCL
• Not subject to interim suspension or investigations

Skills & Aptitudes

Essential

• Proactive, ability to think and plan ahead prioritising own workload.
• Excellent verbal and written communication skills, including using MS Teams
• Ability to work as part of a team as well as independently.
• Attention to detail and high level of accuracy.
• Excellent analytical skills.
• Ability to adapt working to changing programme requirements.
• Educational expertise and small group facilitation skills
• Ability to positive influence and drive delivery at practice and PCN level
• Commitment to new ways of working and workforce transformation
• Ability to use performance metrics to influence others to make change
• Value personalised care as an approach to improve patient engagement and health outcomes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).