NCL Personalised Care Clinical Champion

Job description

Job responsibilities

Please see attached Job description document for full details

JOB TITLE: NCL Personalised Care Clinical Champion

PROFESSIONAL GROUP: Registered Healthcare Professional working in primary care

PAY: commensurate with experience

JOB TYPE: Interim – Initially 6 months (with potential to extend)

COMMITMENT: 1 session (4 hours per week)

ACCOUNTABLE TO: North Central London (NCL) Training Hub

WORKING RELATIONSHIPS: Healthy London Partnership, NHSE/I, North London Partners, NCL Training Hub, Primary Care Clinicians, community providers, mental health providers.

TRAVEL– Whilst some of the work can be done remotely there is an expectation for some of this work to be face to face.

BASE –This role will be a combination home and office based.

BACKGROUND

For many years the NHS has talked about the need to shift towards a more personalised approach to health and care so that people have the same choice and control over their mental and physical health that they have come to expect in every other part of their life. As as local health and care organisations work together more closely than ever before, they are recognising the power of individuals as the best integrators of their own care. As a result, the NHS Long Term Plan made a commitment to do things differently, giving people more control over their own health and the care they receive.

As part of this, NHS England have developed a comprehensive model of personalised care (more info can be found here) which aims to give people more choice and control over the way their care is planned by bringing together six, evidence-based components:

1. Shared decision making (SDM)

2. Personalised care and support planning (PCSP)

3. Enabling choice, including legal rights to choice

4. Social prescribing and community-based support

5. Supported self-management

6. Personal health budgets

To support health and care staff to deliver personalised care the Personalised Care Institute (PCI)2 was set up in 2020 to further develop our workforce’s professional skills and behaviours. It is expected that PCI will set quality standards for training in personalised care and ensure that the new health and care workforce are exposed to the relevant training programmes.

We have also seen an expansion in the workforce roles across health and social care supporting personalisation – most notably with the introduction of newly funded roles for Primary Care Networks (Social Prescribing Link Workers, Care Co-Ordinators & Health and Wellbeing Coaches). Regionally, Healthy London Partnership has been providing additional information, case-studies resources, and project support and together we have been working with the Healthy London Partnership to support the development of these new roles so that these staff have the skills to offer this personalisation and meet the needs and expectations of people.

We are now seeking to expand the coverage of the Personalisation components above through facilitating the appropriate workforce development and enabling access to Personalised Care training courses to ensure workforce can support individuals to improve their ability to take a more active role in their own care. In NCL for 21/22 this focus will be across a number of areas; Primary Care Non clinical support roles, Primary Care Clinical roles, Cancer Care, Maternity, Proactive Care at Home including Blood Pressure (BP) at Home and Long Covid MDT.

Locally, we have formed a Personalised Care Oversight Group which has agreed the following personalised care workforce priorities for us as a system:

· Ensure NCL partners achieve personalised care commitments set out in the NHS LTP and the North London Partners in Health & Care STP LTP local implementation plan

· Identify gaps in the system’s ability to deliver against the six components of personalised care and agree how to address these gaps.

· Learn from other areas on successful implementation

· Review workforce requirements and training opportunities

We are therefore looking to appoint 5 healthcare professionals to set up a Community of Practices ideally working or have an interest working within one of the following areas/ roles:

· Primary Care Non clinical support roles (HWBC, SPLW, CC)

· Primary Care Clinical roles

· Cancer Care

· Maternity

· Proactive Care at Home including BP at Home

· Long Covid MDT

The community of practice has the potential to ensure that specific roles/areas have access to, and the ability to influence the development of education materials and resources to ensure that staff members are equipped with the skills to deliver a number of the components from the Personalisation model.

The community of practice will report to the NCL Training Hub Personalisation Workforce Operational Group which is accountable to the NHSE/I London – Personalised Care. The position will be ‘interim’ and hosted by the North Central London Training Hub on behalf of NHE/!.

JOB SUMMARY & OUTCOMES

Our clinical champions will be multi-disciplinary and cross organisational with a commitment to have representation from across clinical groups and organisations within NCL. They will provide clinical leadership to engage & network across borough providers to raise the profile of the personalised care agenda. They will also be responsible for driving the Personalised Care agenda within their borough.

The role will include (but not limited to):

1. Identification and working with key stakeholders from the local system and from one of the agreed specified areas to build and develop relationships and networks to facilitate the activities below.

2. Establishing and leading a community of practice to:

a. Understand the training needs of the staff group

b. Promote current online learning from PCI

c. Identify specific training providers

d. Share lessons learned and escalate any learning needs/revisions to material

e. Recognise expertise and experiential learning

f. Monitor uptake of training offers

g. Liaise with ICS and CCG colleagues in any service provision gaps and link into local pathways

h. Identify other enablers

3. Providing local promotion & advertising through locality Training Hubs. This may include but not limited to:

a. Newsletters and communications across primary, community and voluntary sector organisations

b. Information webinars

c. Sessions for GP Trainer groups and local faculty groups

d. Utilisation of regular educational webinars training hubs run

e. Promoting engagement and uptake of Personalised Care Training.

4. Providing feedback and insight to influence the regional training offer

5. Report to NCL Personalised Care Workforce Operational Group on activities with key progress, risk and issues being reported then to the ICS Personalisation Oversight Group to NHSE Personalised Care Regional Team to ensure quality of programme across London.

6. The targets that have been set for the programme of work are the following. Depending on which area the clinical champion end up with responsibility for, part of their role will be to ensure that these target numbers are achieved.

Our expectation with this approach is that the clinical champions for personalisation will build local networks and a community of practice that will continue to promote the culture change necessary. Please note that we anticipate this team to be multi professional and as such are looking for applications from a whole range of professions across NCL including MDT in primary care and health and social care.

Person Specification

Qualifications

Essential

• Registered Healthcare Professional
• Not subject to interim suspension or investigations

Skills & Aptitudes

Essential

• Proactive, ability to think and plan ahead prioritising own workload.
• Excellent verbal and written communication skills, including using MS Teams
• Ability to work as part of a team as well as independently.
• Attention to detail and high level of accuracy.
• Excellent analytical skills.
• Ability to adapt working to changing programme requirements.
• Educational expertise and small group facilitation skills
• Commitment to new ways of working and workforce transformation
• Value personalised care as an approach to improve patient engagement and health outcomes

Experience

Essential

• Experience in organising peer support, working groups or similar
• Experience in liaising with key contacts across primary care.
• Using webinars to communicate the groups and audiences
• Meeting management, including agendas and note taking
• Developing communications materials eg power point presentations to convey information

Desirable

• Experience of working with peers in an educational context

Knowledge

Essential

• Good working knowledge of educational support in primary care training, and health systems.
• Knowledge of the NHS, its structures and processes, including an understanding of the multi-professional workforce agenda.
• Awareness and understanding of the healthcare landscape in North Central London.
• A working interest in Personalised care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Federated4Health – Haringey GP Federation

Address

Federated4Health

Haringey GP Federation

151 Park Road

London

N8 8JD

Employer's website

https://federated4health.com/ (Opens in a new tab)