Job summary
Full-time
(37.5 hours per week). Part-time and/or flexible working may be
considered.
Interview date:Wednesday 1st July 2026
We are excited to recruit to the post of Social Prescribing Link
Worker for the East Herefordshire Primary Care Network (PCN). This role will provide
personalised support to patients, helping them to connect with services that
can meet their non-clinical needs.
The post-holder will work as part of our multi-disciplinary PCN
Wellbeing Team, which includes another Social Prescriber, Health and
Wellbeing Coach, Frailty Occupational Therapists and Safeguarding Care
Coordinators.
This
is a vital role within the PCN, and the post-holder will support a variety of
patients, including frail patients and those at risk of health inequalities. They
will work closely with patients to understand their individual needs and develop
a plan together to improve their health and wellbeing, building social
connections and resilience
The
successful applicant will primarily support Colwall Surgery and Ledbury
Health Partnership. The role will include working with patients at those practices
and a variety of locations in the community, as well as some remote work from
home.
The
successful applicant may also be required to support and work from other GP practices
in the East Herefordshire Primary Care Network, including Nunwell Surgery and Cradley
Surgery.
Main duties of the job
Key duties of this role include:
Undertake
holistic assessments of patients circumstances to determine the nature and
extent of their non-clinical needs, co-designing relevant actions with these patients
and ensuring maximum engagement in improving health and wellbeing.
Introduce or
reconnect people to community groups and statutory services.
Develop and
maintain excellent partnership working relationships with a wide range of
statutory and voluntary sector organisations to support the delivery of
joined up and coherent service provision.
Work with
practices and the wider PCN team to proactively target local health
inequalities and those experiencing poorer health outcomes.
Please
see the attached Job Description for a more comprehensive description of job
duties.
About us
The East Herefordshire PCN includes Colwall Surgery, Cradley Surgery, Ledbury Health Partnership and Nunwell Surgery.
This beautiful part of the county borders Worcestershire and Gloucestershire, within easy reach of the M50 and in the shadow of the Malvern Hills Area of Outstanding National Beauty. Our PCN is forward-looking with strong relationships between practices and community providers.
Herefordshire General Practice and Primary Care Networks are supported by the GP Federation (Taurus Healthcare) to enable the best of local services and the benefits of at-scale working.
At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.
Taurus Healthcare offer many employee benefits, such as:
Due to current licence limitations, visa sponsorship is not available for this position. Applicants must already hold the right to work in the UK.
Job description
Job responsibilities
Undertake holistic assessments of
patients circumstances/issues to determine the nature and extent of their
non-clinical needs, co-designing actions with these individuals once support
needs have been identified ensuring maximum engagement in improving health and
well-being.
Ensure
countywide provision of support in communities to reduce the need for health,
social care and community safety interventions.
Use an agreed framework and relevant
tools to complete an initial assessment with a patient and develop a plan with
them to improve their health and wellbeing building social capital,
connections, and resilience.
Provide patients with a coordinated
experience of care; proactively promote patient choice and control, fostering
an ethos of empowerment, independence and resilience.
In
partnership with key stakeholders, co-produce simple personalised care and
support plans to individuals, their families and carers to take control of
their wellbeing, live independently and improve their health outcomes.
Introduce
or reconnect people to community groups and statutory services.
Deliver
group sessions targeting patients with particular health needs, to reduce
health inequalities and improve health outcomes.
Develop
and maintain relationships with individuals who are experiencing the greatest
inequalities.
Develop and maintain excellent
partnership working relationships with a wide range of statutory and voluntary
sector organisations to ensure the delivery of joined up and coherent
provision.
Work
with practices and PCN areas to proactively target local health inequalities
and those experiencing poorer health outcomes.
Develop and maintain effective and
positive relationships with referral partners and stakeholders including
health, voluntary, social and education resources, attending relevant meetings
as necessary.
Work in partnership with all voluntary
and community organisations to develop an excellent knowledge of opportunities
and resources available and to maintain a database of resources to support the
social prescription menu.
Ensure information on sources of
voluntary and community support is always up to date and of a quality standard
to enable effective and accurate signposting and linking of individuals with
services.
Act as an advocate and champion for the
social prescribing service across the PCN, the public, and professionals
through outreach and communication mechanisms.
Gather and share good practice on Social
Prescribing services.
Participate in the on-going development,
monitoring and evaluation of the programme.
Provide
information upon request, regular reports and updates on progress to the PCN manager
and the wider PCN team using tools such as Patient Activation Measure, detailing
the progress of the service.
Provide accurate and professional
feedback to referrers upon request including GPs, Health Professionals and
other statutory and/or voluntary sector agencies.
Support patients to access information
from a variety of VCSE sources to improve their ability to self-care.
Provide a high level of customer service
at all times and a positive experience for anyone accessing Social Prescribing
services.
Share relevant resources, information,
knowledge and good practice in relation to Social Prescribing with colleagues.
Be efficient, responsible and maintain a
high level of personal organisation; keeping timely, accurate and appropriate
records, effectively managing calendars and diaries for patient appointments,
and undertaking various other administration and organisational tasks as and
when required.
Work within a framework of safeguarding,
equal opportunity and confidentiality.
Comply with all organisational and
departmental policies and procedures to include internal and external quality
assurance process.
Participate in and actively contribute to
individual supervision, professional development, mandatory and statutory training
and team meetings; attend all staff meetings and organisational events as
required.
While the job description provides the
main duties and responsibilities for the position, it is not definitive, and
employees are expected to carry out any additional duties compatible with their
skills and abilities.
The above may be subject to change and
alteration from time to time with the prior agreement of the job holder.
Job description
Job responsibilities
Undertake holistic assessments of
patients circumstances/issues to determine the nature and extent of their
non-clinical needs, co-designing actions with these individuals once support
needs have been identified ensuring maximum engagement in improving health and
well-being.
Ensure
countywide provision of support in communities to reduce the need for health,
social care and community safety interventions.
Use an agreed framework and relevant
tools to complete an initial assessment with a patient and develop a plan with
them to improve their health and wellbeing building social capital,
connections, and resilience.
Provide patients with a coordinated
experience of care; proactively promote patient choice and control, fostering
an ethos of empowerment, independence and resilience.
In
partnership with key stakeholders, co-produce simple personalised care and
support plans to individuals, their families and carers to take control of
their wellbeing, live independently and improve their health outcomes.
Introduce
or reconnect people to community groups and statutory services.
Deliver
group sessions targeting patients with particular health needs, to reduce
health inequalities and improve health outcomes.
Develop
and maintain relationships with individuals who are experiencing the greatest
inequalities.
Develop and maintain excellent
partnership working relationships with a wide range of statutory and voluntary
sector organisations to ensure the delivery of joined up and coherent
provision.
Work
with practices and PCN areas to proactively target local health inequalities
and those experiencing poorer health outcomes.
Develop and maintain effective and
positive relationships with referral partners and stakeholders including
health, voluntary, social and education resources, attending relevant meetings
as necessary.
Work in partnership with all voluntary
and community organisations to develop an excellent knowledge of opportunities
and resources available and to maintain a database of resources to support the
social prescription menu.
Ensure information on sources of
voluntary and community support is always up to date and of a quality standard
to enable effective and accurate signposting and linking of individuals with
services.
Act as an advocate and champion for the
social prescribing service across the PCN, the public, and professionals
through outreach and communication mechanisms.
Gather and share good practice on Social
Prescribing services.
Participate in the on-going development,
monitoring and evaluation of the programme.
Provide
information upon request, regular reports and updates on progress to the PCN manager
and the wider PCN team using tools such as Patient Activation Measure, detailing
the progress of the service.
Provide accurate and professional
feedback to referrers upon request including GPs, Health Professionals and
other statutory and/or voluntary sector agencies.
Support patients to access information
from a variety of VCSE sources to improve their ability to self-care.
Provide a high level of customer service
at all times and a positive experience for anyone accessing Social Prescribing
services.
Share relevant resources, information,
knowledge and good practice in relation to Social Prescribing with colleagues.
Be efficient, responsible and maintain a
high level of personal organisation; keeping timely, accurate and appropriate
records, effectively managing calendars and diaries for patient appointments,
and undertaking various other administration and organisational tasks as and
when required.
Work within a framework of safeguarding,
equal opportunity and confidentiality.
Comply with all organisational and
departmental policies and procedures to include internal and external quality
assurance process.
Participate in and actively contribute to
individual supervision, professional development, mandatory and statutory training
and team meetings; attend all staff meetings and organisational events as
required.
While the job description provides the
main duties and responsibilities for the position, it is not definitive, and
employees are expected to carry out any additional duties compatible with their
skills and abilities.
The above may be subject to change and
alteration from time to time with the prior agreement of the job holder.
Person Specification
Experience
Essential
- Experience of working in the Community to improve health and wellbeing
Person Specification
Experience
Essential
- Experience of working in the Community to improve health and wellbeing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
