Job summary
The data clerk is responsible for coding,
workflow, and filing of all incoming clinical correspondence (including test
results) in accordance with the Standard Operating Procedure (SoP) for Ryeland
Surgery and summarise incoming medical records from other practices for newly
registered patients.
24 hours a week.
(Worked over 5 days.)
Some flexibility in relation to start/ finish times shown below.
Monday
9:00am 2:00pm
Tuesday 11:00am 4:00pm
Wednesday 9:00am 1:00pm
Thursday 10:00am 3:00pm
Friday 11:00am 4:00pm
Interview date: 12th July 2024
Main duties of the job
The following are the core responsibilities of
the Data Clerk. On occasions there may be a requirement to carry out other
tasks which are listed below under Secondary responsibilities. This will be
dependent on factors such as workload and staffing levels:
- Code,
workflow and file all incoming clinical correspondence to the practice as set
out in the Standard Operating Procedure (SoP). This will include paper and
electronic formats.
- Process test results from laboratories as
appropriate.
- Summarise
all incoming medical records.
- Initiate
contact with and respond to requests from patients, team members and external
agencies by phone, email and text
- Manage
queries in an efficient manner
- Maintain a
clean, tidy, effective working area at all times
- Support
all clinical staff with general tasks as requested (appropriate to role)
- Undertake
all mandatory training and induction programmes
- Attend a
formal appraisal on an annual basis and participate in interim reviews to
ensure objectives are achieved and relevant training is undertaken.
Please see the attached job description for further information
About us
Taurus Healthcare Ltd is advertising this position on behalf of Ryeland Surgery. This means that Ryeland Surgery is the employing organisation and will make the final decision on appointing candidates.
Taurus Healthcare Ltd, on behalf of Ryeland Surgery, will collate all relevant information for the purpose of the recruitment and pre-employment check process.
This information will then be securely transferred to Ryeland Surgery.
We are a
friendly, dynamic and forward thinking GP practice whose clinical team
includes GPs, Practitioners, Clinical Pharmacist, FCPs, Practice Nurses,
Healthcare Assistants and Social Prescribers. We are also a training practice
and host a Research Nurse.
The practice
operates across two sites which together serve over 19,000 registered
patients. This post is based in our
main surgery in Leominster.
We
are active members of our Primary Care Network (PCN) and are members of a GP
federation.
Ryeland Surgery looks after more than 19000
patients from Leominster and the surrounding area with a staff of more than
70.
Job description
Job responsibilities
The following are the core responsibilities of
the Data Clerk. On occasions there may be a requirement to carry out other
tasks which are listed below under Secondary responsibilities. This will be
dependent on factors such as workload and staffing levels:
- Code,
workflow and file all incoming clinical correspondence to the practice as set
out in the Standard Operating Procedure (SoP). This will include paper and
electronic formats.
- Process test results from laboratories as
appropriate.
- Summarise
all incoming medical records.
- Initiate
contact with and respond to requests from patients, team members and external
agencies by phone, email and text
- Manage
queries in an efficient manner
- Maintain a
clean, tidy, effective working area at all times
- Support
all clinical staff with general tasks as requested (appropriate to role)
- Undertake
all mandatory training and induction programmes
- Attend a
formal appraisal on an annual basis and participate in interim reviews to
ensure objectives are achieved and relevant training is undertaken.
- Contribute
to public health campaigns (e.g., flu clinics) through advice or direct care
Secondary responsibilities
In addition to the primary responsibilities,
the Data Clerk may be requested to:
- Participate
in practice audit as directed by the audit lead
- Support
front of house staff, providing cover during staff absences
- Action
incoming emails, tasks, texts when necessary
- Complete
opening and closing procedures in accordance with the duty rota.
Job description
Job responsibilities
The following are the core responsibilities of
the Data Clerk. On occasions there may be a requirement to carry out other
tasks which are listed below under Secondary responsibilities. This will be
dependent on factors such as workload and staffing levels:
- Code,
workflow and file all incoming clinical correspondence to the practice as set
out in the Standard Operating Procedure (SoP). This will include paper and
electronic formats.
- Process test results from laboratories as
appropriate.
- Summarise
all incoming medical records.
- Initiate
contact with and respond to requests from patients, team members and external
agencies by phone, email and text
- Manage
queries in an efficient manner
- Maintain a
clean, tidy, effective working area at all times
- Support
all clinical staff with general tasks as requested (appropriate to role)
- Undertake
all mandatory training and induction programmes
- Attend a
formal appraisal on an annual basis and participate in interim reviews to
ensure objectives are achieved and relevant training is undertaken.
- Contribute
to public health campaigns (e.g., flu clinics) through advice or direct care
Secondary responsibilities
In addition to the primary responsibilities,
the Data Clerk may be requested to:
- Participate
in practice audit as directed by the audit lead
- Support
front of house staff, providing cover during staff absences
- Action
incoming emails, tasks, texts when necessary
- Complete
opening and closing procedures in accordance with the duty rota.
Person Specification
Experience
Desirable
- Experience of working with the general public
- Experience of working in a health care setting
Skills
Essential
- Excellent communication skills (particularly telephone)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policies and procedures
Desirable
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Qualifications
Essential
- GCSE Mathematics & English (or equivalent) grade C/4 or above
Desirable
- Medical terminology
- Customer service qualification
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Person Specification
Experience
Desirable
- Experience of working with the general public
- Experience of working in a health care setting
Skills
Essential
- Excellent communication skills (particularly telephone)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policies and procedures
Desirable
Personal Qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Qualifications
Essential
- GCSE Mathematics & English (or equivalent) grade C/4 or above
Desirable
- Medical terminology
- Customer service qualification
Other Requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.