Lead for Education and Training

Job responsibilities

JOB PURPOSE

Directly manages the operational aspects of assigned programmes/projects as part of the Training Hub team. Responsible for day-to-day operational management. Supporting Chief Training Hub Officer in meeting the contractual and locally determine metric and workforce requirements via project delivery and reporting. To support the Chief Training Hub Officer in development of Herefordshire and Worcestershire Training Hub and support training within Primary Care Networks, practices and federations across Herefordshire and Worcestershire.

KEY RELATIONSHIPS

Internal

Training Hub staff including program managers and administrative support

PCN Managers

Training Hub Educators PAA, ACP, GPNM, Educational Leads PCN

Trainees directly employed

External

Universities in particular Worcestershire, Wolverhampton and Birmingham City

STP Primary Care Networks (PCNs) and GP practices

Local Medical Committees (LMC)

Herefordshire and Worcestershire Integrated Care System (ICS) and Integrated Care Board (ICB)

Training providers

Communications teams in partner organisations

Trainees externally employed

Wider ICS partners such as local authority

MAIN RESPONSIBILITIES

The main responsibilities are set out below.

To oversee the delivery of day to day activities, projects and programs delegated by the Chief Training Hub Officer

To manage team/participants and drive delivery of a range of business initiatives and projects

To operate in a political and sensitive environment

Support the portfolio of initiatives in demonstrating value for money

Support teams to ensure that the portfolio of tasks/projects is planned, managed and delivered effectively

Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management.

Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis.

Prioritize tasks and balance conflicting priorities in order to meet deadlines.

Manage and coordinate colleagues delivering activities for which he or she is responsible. They will also be responsible for ensuring that the activities they are managing are of the required level of quality and delivered to time and cost. It will be necessary for the post holder to:

provide clear instructions to colleagues they are managing

to monitor progress against budget; anticipate and escalate issues that could adversely affect the budget outturn

hold progress review meetings and offer any guidance that may be required to achieve the timely completion of the activities

Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally

To identify, develop and promote best practice that can be used innovatively within the primary care setting

Contributing to briefings and presentations for senior colleagues

Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Chief Training Hub Officer, and relevant forums.

Drafting detailed reports summarising status on issues, appraising outcomes, and providing progress reports for the Chief Training Hub Officer.

Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs).

Develop and manage existing and the expansion of placement capacity to create innovative and high quality clinical placements for all learners, to meet the workforce needs of the place in line with the Long Term Plan and, thus maximising the effective use of educational resources

Lead the supportive arm of the HEE Quality Management Process.

Develop, expand and enhance the recruitment and development of the capabilities of multi-professional educators that supports the delivery of high-quality clinical learning placements

Support the development and realisation of educational programmes to develop the Primary / Community Care workforce at scale. Including where appropriate and within competency developing and delivering training packages.

Support workforce planning with ICS colleagues and Primary Care networks

Support the understanding, co-ordination and realisation of health and wider social care workforce planning needs across the system

May deputise for the Chief Training Hub Officer as required.

These functions may be revised in light of national service specification publications

Additional requirements:

Ensure that departmental standards of practice are maintained at all times and contribute in a positive manner to the overall development of the communications and engagement team.

The post holder will be required to travel to many other locations, and other organisations, as required, this can be done using own vehicle or public transport.

This post is one of continual development.

Awareness of legal and regulatory requirements relating to specific projects.

To carry any other appropriate duties as required.

Skills and Competencies

Essential

• -Excellent communication skills, writing clearly for a range of audiences.
• -Ability to deliver to agreed deadlines.
• -Excellent organisational skills.
• -Ability to work independently or as part of a team.
• -Competent use of Microsoft Office programmes.
• -Ability to create or utilise templates to facilitate delivery, monitoring and reporting.
• -Ability to learn new systems quickly.
• -Has a responsive, solution focused approach to addressing issues and barriers.
• -Able to build and sustain good working relationships.
• -Ability to see risk and opportunities and to establish a strategy to manage, optimise and deliver results.
• -Aptitude for solving problems and facilitating activity using innovative approaches, strategic thinking, tact and diplomacy.

Qualifications

Essential

• -Educated to masters level or equivalent of experience of working at this level.
• -Evidence of ongoing professional development.
• -Current or previous clinical registration with NMC/GMC/HCPC.

Desirable

• -Training qualification or willing to undertake.

Other Job Requirements

Essential

• -Ability to travel around the County as required, and further, as necessary.

Personal Attributes

Essential

• -Can work as a team player.
• -Is open and honest and acts with integrity.
• -A good understanding of equality and valuing diversity principles.

Experience

Essential

• -Experience of Primary Care.
• -Experience in supporting change management processes.
• -Experience of working collaboratively with internal and external partners.
• -Experience and understanding of evaluating and measuring the performance of health services.
• -Experience of supporting stakeholders, understanding their influence and interest to ensure engagement.
• -Awareness of Health Education England and NHS England.
• -A good understanding of Confidentiality and Data Protection Act and GDPR.
• -Relevant experience of responsible administrative or managerial roles to demonstrate outcomes of reviewing and developing processes.
• -Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend appropriate course of action to address the issues.

Desirable

• -Experience of financial management including managing financial risk.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).