Job responsibilities
The Care Co-ordinator for Adult and Child Safeguarding in WBC Herefordshire Primary Care Network will have a key role in supporting Safeguarding Lead GPs to protect our most vulnerable patients. The Care Co-ordinator will:
Work within WBC PCN GP Practices to provide central co-ordination for safeguarding information and communication to support care planning. The role will be GP facing with the core responsibility of maintaining consistent protocols regarding safeguarding information across the network. The role will provide expert advice and support to colleagues once trained and comfortable.
Support the audit and research of safeguarding practice within the PCN and disseminate learning to colleagues to improve safeguarding practice across the PCN.
Oversee safeguarding administration, document handling, record management and communication with partner organisations.
Work within a multi-disciplinary team to aid liaison between the Primary Care Network team, Multi Agency Safeguarding Hub and the ICB.
This post will be supervised, and line managed by the Senior Safeguarding Care Coordinator supported by designated practice Safeguarding Leads within WBC Herefordshire PCN.
Taurus Healthcare will support employment and safeguarding liaison.
Main Responsibilities:
Administrative safeguarding duties:
To oversee the workflow of safeguarding reports and documents and ensure they are circulated to appropriate clinicians in line with practice safeguarding policies.
To summarise and code the documents into the relevant specific templates, highlighting to patients registered GPs anything significant.
To maintain a register of children on Child Protection Plans, Child in Need plans and those children deemed to cause for concern.
To ensure the correct coding is added to patient records to aid clinicians in identifying those children and adults who are cause for concern.
To add alerts to parent records, those who have a child on a safeguarding plan.
Any other tasks delegated by practices, suitable to the candidates strengths.
To contribute to data collection and audit in relation to safeguarding to support and improve standards for safeguarding practice across the PCN.
Safeguarding Partner Communications:
To prioritise and respond to strategy meeting invitations as advised by the practice safeguarding lead.
To respond to child protection meetings as advised by practice safeguarding lead, preparing appropriate documentation and sending apologies as necessary.
To monitor DNAs for children in regard to missed clinical appointments and refer to appropriate clinician for follow up (e.g., Practice Nurse, usual GP, Safeguarding Lead) in line with practice safeguarding policies.
To follow up on those children who have not had their routine immunisation, as identified by administration with the appropriate clinician (e.g., Practice Nurse) in line with practice safeguarding policies.
To support the safeguarding lead in co-ordinating communication and meetings with third parties e.g., Health Visitors, Mash, CCG Safeguarding Leads and Social Workers. This includes taking minutes and updating the patient record in accordance with agreed actions.
To redact and update the EMIS record as per practice safeguarding protocols when a patient reaches 18 years of age.
To update alerts and warnings in the EMIS record according to practice safeguarding protocols when safeguarding concerns are recorded.
Expert Practice and Practice Development:
- To be able to confidently provide guidance on safeguarding processes in clinical settings to a variety of health professionals once trained.
- Be a role model for all clinical staff by practicing safeguarding to the highest standard, whilst exercising a high degree of personal and professional autonomy.
- Be able to sign post staff to relevant agencies and assistance for all types of safeguarding.
- Be aware of local resources and disseminate updates to colleagues.
- To carry out case reviews and disseminate learning to colleagues across the PCN.
- Demonstrate commitment to developing your own expertise to support robust systems, policies, professional guidance, and training so that staff across the PCN can identify and contribute to safeguarding issues.
- To have regular safeguarding supervision and case reviews.
COMMUNICATIONS AND WORKING RELATIONSHIPS:
PERSONAL DEVELOPMENT
- To attend mandatory training and fire lectures regularly and assist with fire policy/evacuation procedure when necessary.
- To keep up to date with and attend training on revisions to information systems or changes in protocols for the inputting of data in the light of Local and national initiatives. To adhere to agreed protocols at all times.
- To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post.
CLINICAL GOVERNANCE AND QUALITY ASSURANCE:
- To realise the importance of confidentiality when dealing with patients and staff, particularly when giving or receiving information over the telephone in accordance with the Data Protection Act.
- Maintain the high standards of the service by contributing towards individual, team and service objectives and acting at all times in the best interest of patients.
- To accurately collect, collate and input data to Information Systems as required by procedures to ensure that patient database records are up to date and accurate.
- To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post.
INFORMATION GOVERNANCE:
- Post-holders will be required to comply with Information Governance related standards and policies at all times when dealing with confidential information, which includes any information relating to the business of the company and its service users and employees.
- Post-holders are bound by a duty of confidentiality and must conduct their duties in line with the NHS Confidentiality Code of Practice, Data Protection Act and Freedom of information Act.
- Post-holders must maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately and kept up to date. The post-holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties.
- All Information obtained or held during the post-holders period of employment that relates to the business of the company and its service users and employees will remain the property of the Taurus Healthcare. Information may be subject to disclosure under legislation at the Companys discretion and in line with national rules on exemption.
- Any breach of confidentiality or computer misuse could lead to disciplinary action, and in serious cases could result in dismissal. Breaches after the post-holders employment has ended could result in the Company taking legal action against them.
HEALTH AND SAFETY:
- To have responsibility for health, safety and welfare of self and others at work. This includes being conversant with Trust Health & Safety policies and procedures and ensuring incidents, accidents and near misses are reported; taking part in the risk management process and carrying out tasks/using equipment only when competent to do so.
- To have responsibility for health, safety and welfare of self and others at work. This includes being conversant with Trust Health & Safety policies and procedures and ensuring incidents, accidents and near misses are reported; taking part in the risk management process and carrying out tasks/using equipment only when competent to do so.
- Be responsible for ensuring the general environment is clear of all hazards.
- All staff have a responsibility to apprise themselves of how the prevention of the spread of infection relates to their role. They have a responsibility to ensure they are aware of Company policies and procedures in relation to infection prevention and control, and ensure that they comply with them in fulfilling their role.
EQUALITY AND DIVERSITY:
- Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Taurus procedures / policies and current legislations.
- Act as a chaperone as needed.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
* A full Job Description & Person Specification is attached to this advert*
