Job summary
The S&W
PCN are delighted to be recruiting for a Health & Wellbeing Team Lead.
The Health & Wellbeing
Team Lead will have management oversight for the PCN wellbeing team. The current team includes a Care
Coordinator, Social Prescribers and a Health & Wellbeing Coach. As the team expands the staff may include a
Mental Health Link Worker and other roles from the Additional Roles
Reimbursement Scheme (ARRS), who will all work collectively to support the
wellbeing of patients in our network.
As a management position
within the PCN, the position will also lead on health inequality strategy for
the network and on building community
partnership initiatives within the locality.
As an experienced practitioner they will also be expected to influence
and guide improvement at a county level.
We are committed to having a workforce in which
people from diverse backgrounds are supported and empowered to work with local
communities to improve health access and outcomes for all and provide culturally
appropriate and responsive public services.
* Interviews are expected to be held on Thursday 9th November 2023*
* This is permanent position working 30 hours per week across 4 days*
Main duties of the job
This
is an exciting opportunity to take ownership for the health and wellbeing
strategy within the SW PCN. Working
with GP practices, NHS colleagues, social care and the voluntary sector, the
role will identify the specific needs of
our patient population and proactively design and manage our approach to supporting
their health and wellbeing.
The
main responsibilities of the role will be as follows:
Day-to-day line management of the
Health and Wellbeing team within the Primary Care Network (PCN). To include, recruitment, training,
supervision, case management support and appraisal.
To develop and manage the referral
pathways within the team, and also into and out of the health and wellbeing
team from a range of partners
To
lead on the development and implementation of strategies to mitigate Health
Inequalities in the locality
Where
appropriate, to manage a small caseload of patients as appropriate to the
post-holders skill set
About us
The
S&W
PCN GP
practices serve the market town of Ross-on-Wye and surrounding rural communities,
responding to the wide-ranging health needs of the population. The network is
made up of Alton Street Surgery, Pendeen Surgery, Fownhope Surgery, Golden
Valley Practice, Much Birch Surgery and The Surgery Kingstone. While there will
be flexibility to include some remote working, the role will be expected to
maintain a presence in Ross-on-Wye and work on location at surgeries and in the
community as required.
Job description
Job responsibilities
JOB PURPOSE:
To manage the Health and Wellbeing Team within the South &
West Primary Care Network. To lead on
integrated neighbourhood team development within the locality, partnering with
social care, district nursing, mental health and community groups to improve
the wellbeing of patients across the region.
To develop and lead on the health inequalities strategy for the network,
in partnership with the clinical director and development manager. To participate in countywide initiatives
related to patient Health and Wellbeing.
Key Responsibilities:
Day-to-day line management of the Health and Wellbeing team within
the Primary Care Network (PCN). To
include, recruitment, training, supervision, case management support and
appraisal. Members of the Health and
Wellbeing team include care coordinators, social prescribing link workers,
health & wellbeing coaches, mental health practitioners, dieticians and
occupational therapists. (List not
exhaustive).
To ensure that the PCNs health and wellbeing team mix is
appropriate for the needs of the population and to develop workforce planning
models as required.
To manage the estates strategy for the team, ensuring that all
team members have appropriate space from which to work, in line with the needs
of their patient base.
To develop and manage the referral pathways within the team, and
also into and out of the health and wellbeing team from a range of partners,
including pharmacies, health and care multi-disciplinary teams (MDTs), the
emergency services, legal and welfare advice services, VCSE organisations, and
through self-referrals (list not exhaustive).
To lead countywide training initiatives for staff in personalised
care and support roles.
To participate in the PCN leadership and Board meetings.
To lead on the development and implementation of strategies to mitigate
Health Inequalities in the locality.
To partner with colleagues across Herefordshire General Practice
on collective initiatives that will support the wider health and wellbeing
community. For example, developing key
performance indicators, competency frameworks and appraisal structures for roles
within the teams. Or designing health
inequality strategies that can be implemented across the county. (Examples not exhaustive).
Where appropriate, to manage a small caseload of patients as
appropriate to the post-holders skill set.
*A full Job Description & Person Specification is attached to this advert*
Job description
Job responsibilities
JOB PURPOSE:
To manage the Health and Wellbeing Team within the South &
West Primary Care Network. To lead on
integrated neighbourhood team development within the locality, partnering with
social care, district nursing, mental health and community groups to improve
the wellbeing of patients across the region.
To develop and lead on the health inequalities strategy for the network,
in partnership with the clinical director and development manager. To participate in countywide initiatives
related to patient Health and Wellbeing.
Key Responsibilities:
Day-to-day line management of the Health and Wellbeing team within
the Primary Care Network (PCN). To
include, recruitment, training, supervision, case management support and
appraisal. Members of the Health and
Wellbeing team include care coordinators, social prescribing link workers,
health & wellbeing coaches, mental health practitioners, dieticians and
occupational therapists. (List not
exhaustive).
To ensure that the PCNs health and wellbeing team mix is
appropriate for the needs of the population and to develop workforce planning
models as required.
To manage the estates strategy for the team, ensuring that all
team members have appropriate space from which to work, in line with the needs
of their patient base.
To develop and manage the referral pathways within the team, and
also into and out of the health and wellbeing team from a range of partners,
including pharmacies, health and care multi-disciplinary teams (MDTs), the
emergency services, legal and welfare advice services, VCSE organisations, and
through self-referrals (list not exhaustive).
To lead countywide training initiatives for staff in personalised
care and support roles.
To participate in the PCN leadership and Board meetings.
To lead on the development and implementation of strategies to mitigate
Health Inequalities in the locality.
To partner with colleagues across Herefordshire General Practice
on collective initiatives that will support the wider health and wellbeing
community. For example, developing key
performance indicators, competency frameworks and appraisal structures for roles
within the teams. Or designing health
inequality strategies that can be implemented across the county. (Examples not exhaustive).
Where appropriate, to manage a small caseload of patients as
appropriate to the post-holders skill set.
*A full Job Description & Person Specification is attached to this advert*
Person Specification
Other
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent.
- Willingness to work flexible hours when required to meet work demands.
- Current full driving licence and sole use of car.
- Ability to travel across the locality on a regular basis, including to visit people in their own homes.
Qualifications
Essential
- NVQ Level 5 or equivalent qualification.
- Training in Personalised Care and Support field.
Desirable
- NVQ Level 6, Bachelors Degree or equivalent qualification.
Experience
Essential
- Staff management experience.
- Experience of working directly in a community development context, adult health and social care, learning support or public
- health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of working with the VCSE sector (in a paid or unpaid capacity)including with volunteers and small.
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Desirable
- Experience of data collection and providing monitoring information to assess the impact of services.
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
Skills & Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact.
- Knowledge of community development approaches.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans.
- Knowledge of motivational coaching and interview skills.
- Knowledge of VCSE and community services in the locality.
- Awareness of GDPR.
- Awareness of Safeguarding Children & Adults.
Personal Qualities & Attributes
Essential
- Ability to listen, empathise with people and provide person- centred support in a non judgemental way.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role.
- Able to work from an assetbased approach, building on existing community and personal assets.
- Able to provide leadership and to finish work tasks.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
- Commitment to collaborative working with all local agencies.
- Demonstrates personal accountability, emotional resilience and works well under pressure.
- Ability to organise, plan and prioritise on own initiative, including when under pressure.
- Pressure and meeting deadlines.
- High level of written and oral communication skills.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Understanding of the needs of small volunteer led community groups and ability to support their development.
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance.
Person Specification
Other
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent.
- Willingness to work flexible hours when required to meet work demands.
- Current full driving licence and sole use of car.
- Ability to travel across the locality on a regular basis, including to visit people in their own homes.
Qualifications
Essential
- NVQ Level 5 or equivalent qualification.
- Training in Personalised Care and Support field.
Desirable
- NVQ Level 6, Bachelors Degree or equivalent qualification.
Experience
Essential
- Staff management experience.
- Experience of working directly in a community development context, adult health and social care, learning support or public
- health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of working with the VCSE sector (in a paid or unpaid capacity)including with volunteers and small.
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
Desirable
- Experience of data collection and providing monitoring information to assess the impact of services.
- Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
Skills & Knowledge
Essential
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact.
- Knowledge of community development approaches.
- Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans.
- Knowledge of motivational coaching and interview skills.
- Knowledge of VCSE and community services in the locality.
- Awareness of GDPR.
- Awareness of Safeguarding Children & Adults.
Personal Qualities & Attributes
Essential
- Ability to listen, empathise with people and provide person- centred support in a non judgemental way.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential.
- Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders.
- Ability to identify risk and assess/manage risk when working with individuals.
- Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role.
- Able to work from an assetbased approach, building on existing community and personal assets.
- Able to provide leadership and to finish work tasks.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues.
- Commitment to collaborative working with all local agencies.
- Demonstrates personal accountability, emotional resilience and works well under pressure.
- Ability to organise, plan and prioritise on own initiative, including when under pressure.
- Pressure and meeting deadlines.
- High level of written and oral communication skills.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Understanding of the needs of small volunteer led community groups and ability to support their development.
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
