Job summary
*Taurus Healthcare are advertising this position on behalf of Ryeland Surgery *
We are looking for a motivated, adaptable and well-organised person to join our very busy GP surgery. We pride ourselves on delivering accessible, high quality healthcare and you will coordinate the supporting aspects of all clinical services delivered by our doctors, practitioners and nursing teams, ensuring adequate capacity and resources are available at all times. You will assist in the delivery of regular health campaigns.
Working in a busy surgery environment can be very pressured for which you will need excellent communication, interpersonal, and time management skills. You will need to be motivated and assertive, enjoy multi-tasking and be able to work to frequent, tight deadlines. Experience of managing complex rotas and resources for large teams is essential.
Your ideal background will be in team leadership or service lead roles that require confident, autonomous working, forward planning and a proactive attitude.
In your application please include details of how you meet the essential criteria listed in the Person Specification.
The vacancy closes on 31st July 2023 but may be closed earlier depending on the number of applications.
Confidentiality is key to this job role. The surgery works within established protocols ensuring compliance with all mandatory regulations including (but not exhaustive); General Data Protection Regulations (GDPR), Data Protection Act, Caldicott Principles.
Main duties of the job
The following are the core responsibilities of the Clinical Team Coordinator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:
- Management and implementation of all clinical team rotas ensuring appropriate capacity and diversity of roles
- Planning and publishing of room diary
- Create and maintain the clinical appointment book in Emis
- Approval of clinical staff annual leave/TOIL in line with practice policies
- Engagement of locum staff when appropriate and in line with practice policy and within budget constraints
- Close liaison with HR regarding trainee and student placement planning and absence reporting
- Assist in the delivery of regular health campaigns such as flu and covid vaccination projects
- Administration of waiting lists for in-house medical procedures
- Assist with Infection Control administration and measures
- Administration support for the two Lead Nurses such as organising clinical education, team meetings, taking minutes etc along with policy and procedure administration
- Ordering and maintaining clinical consumables stock and ensuring rooms are stocked at all times
- Effectively managing the controlled stationery and clinical consumables stock flow between Ryeland Surgery and Bodenham Branch Surgery
- Responsible for the clinical equipment asset register and maintenance/servicing of clinical equipment
About us
We are a friendly, dynamic and forward thinking GP practice whose clinical team includes GPs, Practitioners, Clinical Pharmacist, FCPs, Practice Nurses, Healthcare Assistants and Social Prescribers. We are also a training and research practice
The practice operates across two sites which together serve over 19,000 registered patients. This post is based in our main surgery in Leominster.
We are active members of our Primary Care Network (PCN) and are members of a GP federation.
Job description
Job responsibilities
This role is a full time position with the primary function of coordinating the supporting aspects of clinical services delivered by our doctors, practitioners and nursing teams, ensuring adequate capacity and resources are available at all times.
The role is autonomous and fast paced requiring the post holder to be proactive and work to tight and frequent deadlines.
The following are the core responsibilities of the Clinical Team Coordinator. There may be, on occasion, a requirement to carry out other tasks. This will be dependent on factors such as workload and staffing levels:
a.Management and implementation of all clinical team rotas ensuring appropriate capacity and diversity of roles
b.Planning and publishing of room diary
c.Create and maintain the clinical appointment book in Emis
d.Approval of clinical staff annual leave/TOIL in line with practice policies
e.Engagement of locum staff when appropriate and in line with practice policy and within budget constraints
f.Close liaison with HR regarding trainee and student placement planning and absence reporting
g.Assist in the delivery of regular health campaigns such as flu and covid vaccination projects
h.Administration of waiting lists for in-house medical procedures
i.Assist with Infection Control administration and measures
j.Administration support for the two Lead Nurses such as organising clinical education, team meetings, taking minutes etc along with policy and procedure administration
k.General clinical administration support to the wider management team
l.Ordering and maintaining clinical consumables stock and ensuring rooms are stocked at all times
m.Effectively managing the controlled stationery and clinical consumables stock flow between Ryeland Surgery and Bodenham Branch Surgery
n. Responsible for the clinical
equipment asset register and maintenance/servicing of clinical equipment
In addition to the primary responsibilities, the Clinical Team Coordinator may be requested to:
a.Participate in practice audit as directed by the audit lead
b.Support Management in future service planning
c.Assist with the induction of new clinical staff
Job description
Job responsibilities
This role is a full time position with the primary function of coordinating the supporting aspects of clinical services delivered by our doctors, practitioners and nursing teams, ensuring adequate capacity and resources are available at all times.
The role is autonomous and fast paced requiring the post holder to be proactive and work to tight and frequent deadlines.
The following are the core responsibilities of the Clinical Team Coordinator. There may be, on occasion, a requirement to carry out other tasks. This will be dependent on factors such as workload and staffing levels:
a.Management and implementation of all clinical team rotas ensuring appropriate capacity and diversity of roles
b.Planning and publishing of room diary
c.Create and maintain the clinical appointment book in Emis
d.Approval of clinical staff annual leave/TOIL in line with practice policies
e.Engagement of locum staff when appropriate and in line with practice policy and within budget constraints
f.Close liaison with HR regarding trainee and student placement planning and absence reporting
g.Assist in the delivery of regular health campaigns such as flu and covid vaccination projects
h.Administration of waiting lists for in-house medical procedures
i.Assist with Infection Control administration and measures
j.Administration support for the two Lead Nurses such as organising clinical education, team meetings, taking minutes etc along with policy and procedure administration
k.General clinical administration support to the wider management team
l.Ordering and maintaining clinical consumables stock and ensuring rooms are stocked at all times
m.Effectively managing the controlled stationery and clinical consumables stock flow between Ryeland Surgery and Bodenham Branch Surgery
n. Responsible for the clinical
equipment asset register and maintenance/servicing of clinical equipment
In addition to the primary responsibilities, the Clinical Team Coordinator may be requested to:
a.Participate in practice audit as directed by the audit lead
b.Support Management in future service planning
c.Assist with the induction of new clinical staff
Person Specification
Qualifications
Essential
- Educated to A level or equivalent.
- GCSE Mathematics & English (C or above).
Desirable
Experience
Essential
- Demonstrable experience in complex rota management.
- Demonstrable experience in assessing capacity and demand.
- Demonstrable experience in delivering excellent service provision.
Desirable
- Experience of working in a health care setting.
- Demonstrable experience multitasking.
Skills
Essential
- Excellent communication skills.
- Strong IT skills.
- Effective time management of a varied workload.
- Forward planning with the ability to spot and solve issues before they happen.
- Ability to work as a team member and autonomously.
- Problem solving & analytical skills.
- Ability to follow policy and procedure.
- Competent in the use of Office and Outlook.
- Good interpersonal skills.
Desirable
- EMIS user skills.
- Knowledge of Agilio TeamNet.
- Knowledge of Docman.
Personal Qualities
Essential
- Motivated and assertive.
- Polite and confident.
- Flexible and cooperative.
- High levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure.
Other Job Requirements
Essential
- Flexibility to work outside of core office hours.
- Disclosure Barring Service (DBS) check.
Person Specification
Qualifications
Essential
- Educated to A level or equivalent.
- GCSE Mathematics & English (C or above).
Desirable
Experience
Essential
- Demonstrable experience in complex rota management.
- Demonstrable experience in assessing capacity and demand.
- Demonstrable experience in delivering excellent service provision.
Desirable
- Experience of working in a health care setting.
- Demonstrable experience multitasking.
Skills
Essential
- Excellent communication skills.
- Strong IT skills.
- Effective time management of a varied workload.
- Forward planning with the ability to spot and solve issues before they happen.
- Ability to work as a team member and autonomously.
- Problem solving & analytical skills.
- Ability to follow policy and procedure.
- Competent in the use of Office and Outlook.
- Good interpersonal skills.
Desirable
- EMIS user skills.
- Knowledge of Agilio TeamNet.
- Knowledge of Docman.
Personal Qualities
Essential
- Motivated and assertive.
- Polite and confident.
- Flexible and cooperative.
- High levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure.
Other Job Requirements
Essential
- Flexibility to work outside of core office hours.
- Disclosure Barring Service (DBS) check.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
