Corporate Performance Lead

Job description

Job responsibilities

JOB PURPOSE

The Performance Lead will play a key role in performance monitoring, analysis and reporting for Taurus Healthcare.

They will provide expertise and guidance to the organisation on the technical requirements of local performance oversight requirements, collation and interpretation of information in relation to performance and development of accurate and meaningful reporting for Taurus Healthcare.

The role is responsible for provision of performance management information, technical support, administration of performance returns and analytic expertise to support the performance agenda.

MAIN RESPONSIBILITIES

• Ensure that robust performance measures are in place to meet contract key performance indicators (KPI’s) and Service Level Agreements

• Assess the current performance reporting situation and then produce an action plan to improve how we support and provide analysis to increase effectiveness and efficiencies of the services

• Produce and submit monthly performance reports to the commissioners

• Produce high level activity data and KPI dashboard reports for monthly Quality Assurance Group meeting

• Ensure Operation’s leads have analysis and escalations in ample time prior to contract meetings

• Develop interactive daily/weekly Corporate Performance Dashboard

• Monitor and evaluate Taurus service delivery outcomes, writing and running EMIS searches as required

• Daily, weekly and monthly reporting as required

• Play a key role at the Quality Assurance Group meetings, presenting a verbal analysis on the dashboard report and making recommendations

• Ensure robust systems are in place to support clinical and information Governance

• To support and communicate directly with all staff in relation to data quality offering advice and training

• Support wider Health and Social Care System integrated work

• To provide advice and support, where required, on transformation of local services

• To act as a main point of contact and co-ordination for performance and reporting, interpreting reporting requirements, and ensure that exchange of information with all stakeholders is regularly provided.

• To provide performance intelligence by undertaking detailed analysis of performance, describing patterns and variations over time with respect to both national and local performance indicators, and other performance information.

• Introduce Statistical Process Control (SPC) graphs to replace/enhance current reports and analysis

Person Specification

Qualifications

Essential

• Post graduate degree level or equivalent experience.

Desirable

• Formal IT Qualification.
• Training in Power BI.

Experience

Essential

• Significant experience of working directly in an information / performance environment.
• Experience of establishing and/or developing information and performance management systems.
• Experience and ability to work with autonomy.
• Experience and ability to understand the requirements behind a piece of work and deliver high quality analysis and interpretation.

Employer details

Employer name

Taurus Healthcare Limited

Address

Suite 1, Berrows Business Centre

Bath Street

Hereford

Herefordshire

HR1 2HE

Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)