Out of Hours Driver/Patient Support (Bank)

Taurus Healthcare Limited

The closing date is 04 July 2022

Job summary

An opportunity has arisen to join an enthusiastic, friendly and motivated team at Taurus Healthcare. We are looking to employ a professional, reliable and committed individual that is looking to make a difference.

The Out of Hours Driver/Patient Support role is a permanent bank role with many opportunities for work during evenings and weekends. The primary purpose of the role is to drive leased, third-party vehicles in order to transport doctors and other clinicians to various locations across Herefordshire, supporting the Out-of-Hours GP service.

The OOH Driver is also responsible for following Good Distribution Practice (GDP) Standard Operating Procedures (SOPs) whilst securely transporting drug bags from base at Berrows Business Centre (Taurus headquarters) to clinicians at Station Medical Centre.

The OOH Driver will welcome and book in patients at the primary care centre in Herefordshire during weekends shifts, and assist the Team Leader with reception duties when required.

Main duties of the job

· Collecting and checking car-pack, including keys and phone etc., ensuring that everything necessary is available and fit for purpose.

· Completing the vehicle inventory process to ensure stock items are in date.

· Responsible for reporting any damage or car faults to Team Leader and Operational Manager.

· Ensure that any consumables required are in the car, within expiry date, replacing any shortfalls/omissions as necessary.

· Ensure any consumables and oxygens required are in the car and help transfer and set up equipment and oxygen as required in patient’s homes.

· Ensure equipment and medicine bags are securely held within the vehicle.

· Maintaining high levels of accuracy and attention to detail when entering information onto databases or information systems such as ADASTRA and EMIS medical systems. E.g. ADASTRA for ‘new’ patient details transferred to EMIS and referrals from HCP’s (Healthcare Professionals).

About us

Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 185,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.

Job description

Job responsibilities

JOB PURPOSE

To drive leased, third-party vehicles safely and transport doctors and other clinicians with drug bags to various locations across Herefordshire to support the Taurus Out-of-Hours service.

Responsible for following Good Distribution Practice (GDP) Standard Operating Procedures (SOPs) and securely transporting drug bags from base at Berrows Business Centre (Taurus headquarters) to OOH clinicians at Station Medical Centre. Transportation requires adherence to a temperature controlled environment.

To welcome and book-in patients at the primary care centre in Herefordshire during evening, overnight and weekend shifts.

MAIN RESPONSIBILITIES

· Collecting and checking car-pack, including keys and phone etc., ensuring that everything necessary is available and fit for purpose.

· Completing the vehicle inventory process to ensure stock items are in date.

· Responsible for reporting any damage or car faults to Team Leader and Operational Manager (service leads).

· Ensure that any consumables required are in the car, within expiry date, replacing any shortfalls/omissions as necessary.

· Ensure any consumables and oxygens required are in the car and help transfer and set up equipment and oxygen as required in patient’s homes.

· Responsible for ensuring the vehicle is clean, roadworthy and has sufficient fuel for the shift. This will include cleaning windscreen, replacing light bulbs and ensuring correct level of air pressure in the tyres.

· Keeping accurate paper records of the mileage and condition of the vehicle.

· Ensure equipment and medicine bags are securely held within the vehicle.

Ensuring the next driver and/or Team Leader are provided with a handover, identifying any relevant issues as needed.

Person Specification

Qualifications

Essential

  • 2 GCSEs preferably including, English & Maths or equivalent.

Desirable

  • Customer Service qualification or equivalent (or relevant experience).

Experience

Essential

  • Previous experience working in a driving role.
  • Previous experience working in a 24/7 environment and work regularly out of hours.
  • Previous experience of dealing with confidential information & record keeping.
  • Safe driving capable of driving at night, in both city and rural locations.

Desirable

  • Previous experience in basic car maintenance (in either a work or personal capacity).
  • Previous experience working in an health care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Taurus Healthcare Limited

Address

Suite 1, Berrows Business Centre

Bath Street

Hereford

Herefordshire

HR1 2HE


Employer's website

https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)

For questions about the job, contact:

Date posted

16 June 2022

Pay scheme

Other

Salary

£10.01 to £11.06 an hour dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

S0001-22-8265

Job locations

Suite 1, Berrows Business Centre

Bath Street

Hereford

Herefordshire

HR1 2HE


Supporting documents

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Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.