Job summary
The North &
West Primary Care Networks (PCNs) are delighted to recruit a second Social
Prescriber to join the new Wellbeing Team for North and West Herefordshire
PCN. This could be a senior post if the successful candidate has previously
undertaken the relevant training and has sufficient recent experience of the
role.
The service
provides countywide personalised support to individuals, their families and
carers to take control of their wellbeing, live independently and improve
their health and wellbeing outcomes.
You will be
expected to undertake holistic assessments of patient’s circumstances/issues
to determine the nature and extent of their non-clinical needs, co-designing
actions with these individuals once support needs have been identified
ensuring maximum engagement in improving health and well-being.
We are committed
to having a workforce in which people from diverse backgrounds are supported
and empowered to work with local communities to improve health access and
outcomes for all and provide culturally appropriate and responsive public
services.
Main duties of the job
The post holder will be
a key member of the developing Wellbeing Team working closely with Care
Coordinators, Health & Wellbeing Coaches, a Mental Health Practitioner,
Occupational Therapist and Dietician. You will take a role within the Primary
Care Network (PCN) and work jointly with the wider Social Prescribing Team
across Herefordshire to deliver the Social Prescribing Service as set out in
the GP long term plan. The service
provides countywide personalised support to individuals, their families and
carers to take control of their wellbeing, live independently and improve
their health outcomes.
They help people to work
on their wider health and wellbeing, specifically addressing health access
and outcomes and wider determinants of their health e.g., debt, poor housing,
and physical inactivity, as well as other lifestyle issues and low-level mental
health concerns by increasing people’s active involvement with their local
communities.
This approach
particularly helps people with long term conditions, people who are lonely or
isolated, or who have complex social needs which affect their wellbeing.
This is an exciting
opportunity to support GP practices in responding to the needs of their
patient population holistically and proactively.
Full Job Description & Person Specification is attached to this advert.
This position is for 30 hours per week.
About us
Taurus
Healthcare was established in 2012, as the provider arm of the GP Federation
serving 185,000 patients in Herefordshire. Founded and owned by the partners
of the entire Herefordshire Primary Care community, Taurus is focused on
providing excellent out of hospital services for patients. Our ethos is to
provide high quality and cost-effective health outcomes that are delivered as
close as possible to the patients home, whilst ensuring that patients who do
require in hospital services are seen as quickly and effectively as possible.
The
North & West Herefordshire PCN GP practices serve rural and market town
communities responding to the wide - ranging health needs of the population.
The network includes Kington Medical Practice, Ryeland Surgery Leominster,
The Mortimer Medical Practice, Tenbury Wells Surgery and Weobley and Staunton
on Wye surgeries. It is a highly organised and forward looking PCN with
strong relationships between practices and community providers.
We reserve the right
to close this vacancy early if we receive sufficient applications for the
role. Therefore, if you are interested, please submit your application as
early as possible.
Job description
Job responsibilities
Job Purpose:
To take a role within the
Primary Care Network (PCN) and work jointly with the wider Social Prescribing
Team across Herefordshire to deliver the Social Prescribing Service as set out
in the GP long term plan. The service provides
countywide personalised support to individuals, their families and carers to
take control of their wellbeing, live independently and improve their health
outcomes.
The service recognises
people’s health is determined primarily by a range of social, economic and
environmental factors; social prescribing seeks to address people’s needs in a
holistic way. It also aims to support individuals to take greater control of
their own health and wellbeing.
They will act as a link between primary
care and the community and voluntary sector enabling patients to feel empowered
in managing their own health and wellbeing through accessing appropriate
services to meet their agreed personalised care plan.
Main Responsibilities:
- Undertake holistic assessments of patient’s
circumstances/issues to determine the nature and extent of their
non-clinical needs, co-designing actions with these individuals once
support needs have been identified ensuring maximum engagement in
improving health and well-being.
- Ensuring countywide provision of support in
communities to reduce the need for health, social care and community
safety interventions.
- Use an agreed framework and relevant tools to
complete an initial assessment with a patient and develop a plan with them
to improve their health and wellbeing building social capital,
connections, and resilience.
- To provide patients with a coordinated
experience of care; proactively promote patient choice and control,
fostering an ethos of empowerment, independence, and resilience.
- In partnership with key stakeholders, co-produce
simple personalised care and support plans to individuals, their families
and carers to take control of their wellbeing, live independently and
improve their health outcomes.
- Introduce or reconnect people to community groups and
statutory services
- Deliver group sessions on targeting patients with
particular health needs, to reduce health inequalities and improve health
outcomes
- Develop and maintain relationships with individuals
who are experiencing the greatest inequalities
- Develop and maintain excellent partnership
working relationships with a wide range of statutory and voluntary sector
organisations to ensure the delivery of joined up and coherent provision.
- Working with practices and PCN areas to proactively
target local health inequalities and those experiencing poorer health
outcomes
- To develop and maintain effective and positive
relationships with referral partners and stakeholders including health,
voluntary, social and education resources, attending relevant meetings as
necessary.
- To work in partnership with all voluntary and
community organisations to develop an excellent knowledge of opportunities
and resources available and to maintain a database of resources to support
the social prescription menu.
- To ensure information on sources of voluntary
and community support is always up to date and of a quality standard to enable
effective and accurate signposting and linking of individuals with
services.
- Act as an advocate and champion for the social
prescribing service across the PCN, the public, and professionals through
outreach and communication mechanisms.
- To gather and share good practice on Social
Prescribing services.
- Participate in the on-going development,
monitoring and evaluation of the programme.
- Provide information upon request, regular reports and
updates on progress to the operational and development managers and the wider
PCN team using tools such as Patient Activation Measure detailing the
progress of the service
- Provide accurate and professional feedback to
referrers upon request including GP’s, Health Professionals and other
statutory and/or voluntary sector agencies.
- Support patients to access information from a
variety of VCS sources to improve their ability to self- care.
- Provide a high level of customer service at all
times and a positive experience for anyone accessing Social Prescribing
services.
- Will share relevant resources. information,
knowledge and good practice in relation to Social Prescribing with
colleagues.
- Be efficient, responsible and maintain a high
level of personal organisation; keeping timely, accurate and appropriate
records, effectively managing calendars and diaries for patient
appointments, and undertaking various other administration and
organisational tasks as and when required.
- Work within a framework of safeguarding, equal
opportunity and confidentiality.
- Comply with all organisational and departmental
policies and procedures to include internal and external quality assurance
process.
- Participate in and actively contribute to
individual supervision, professional development, mandatory and statutory training
and team meetings; attend all staff meetings and organisational events as
required.
- While the job description provides the main
duties and responsibilities for the position, it is not definitive, and
employees are expected to carry out any additional duties compatible with
their skills and abilities.
- The above may be subject to change and
alteration from time to time with the prior agreement of the job holder.
Job description
Job responsibilities
Job Purpose:
To take a role within the
Primary Care Network (PCN) and work jointly with the wider Social Prescribing
Team across Herefordshire to deliver the Social Prescribing Service as set out
in the GP long term plan. The service provides
countywide personalised support to individuals, their families and carers to
take control of their wellbeing, live independently and improve their health
outcomes.
The service recognises
people’s health is determined primarily by a range of social, economic and
environmental factors; social prescribing seeks to address people’s needs in a
holistic way. It also aims to support individuals to take greater control of
their own health and wellbeing.
They will act as a link between primary
care and the community and voluntary sector enabling patients to feel empowered
in managing their own health and wellbeing through accessing appropriate
services to meet their agreed personalised care plan.
Main Responsibilities:
- Undertake holistic assessments of patient’s
circumstances/issues to determine the nature and extent of their
non-clinical needs, co-designing actions with these individuals once
support needs have been identified ensuring maximum engagement in
improving health and well-being.
- Ensuring countywide provision of support in
communities to reduce the need for health, social care and community
safety interventions.
- Use an agreed framework and relevant tools to
complete an initial assessment with a patient and develop a plan with them
to improve their health and wellbeing building social capital,
connections, and resilience.
- To provide patients with a coordinated
experience of care; proactively promote patient choice and control,
fostering an ethos of empowerment, independence, and resilience.
- In partnership with key stakeholders, co-produce
simple personalised care and support plans to individuals, their families
and carers to take control of their wellbeing, live independently and
improve their health outcomes.
- Introduce or reconnect people to community groups and
statutory services
- Deliver group sessions on targeting patients with
particular health needs, to reduce health inequalities and improve health
outcomes
- Develop and maintain relationships with individuals
who are experiencing the greatest inequalities
- Develop and maintain excellent partnership
working relationships with a wide range of statutory and voluntary sector
organisations to ensure the delivery of joined up and coherent provision.
- Working with practices and PCN areas to proactively
target local health inequalities and those experiencing poorer health
outcomes
- To develop and maintain effective and positive
relationships with referral partners and stakeholders including health,
voluntary, social and education resources, attending relevant meetings as
necessary.
- To work in partnership with all voluntary and
community organisations to develop an excellent knowledge of opportunities
and resources available and to maintain a database of resources to support
the social prescription menu.
- To ensure information on sources of voluntary
and community support is always up to date and of a quality standard to enable
effective and accurate signposting and linking of individuals with
services.
- Act as an advocate and champion for the social
prescribing service across the PCN, the public, and professionals through
outreach and communication mechanisms.
- To gather and share good practice on Social
Prescribing services.
- Participate in the on-going development,
monitoring and evaluation of the programme.
- Provide information upon request, regular reports and
updates on progress to the operational and development managers and the wider
PCN team using tools such as Patient Activation Measure detailing the
progress of the service
- Provide accurate and professional feedback to
referrers upon request including GP’s, Health Professionals and other
statutory and/or voluntary sector agencies.
- Support patients to access information from a
variety of VCS sources to improve their ability to self- care.
- Provide a high level of customer service at all
times and a positive experience for anyone accessing Social Prescribing
services.
- Will share relevant resources. information,
knowledge and good practice in relation to Social Prescribing with
colleagues.
- Be efficient, responsible and maintain a high
level of personal organisation; keeping timely, accurate and appropriate
records, effectively managing calendars and diaries for patient
appointments, and undertaking various other administration and
organisational tasks as and when required.
- Work within a framework of safeguarding, equal
opportunity and confidentiality.
- Comply with all organisational and departmental
policies and procedures to include internal and external quality assurance
process.
- Participate in and actively contribute to
individual supervision, professional development, mandatory and statutory training
and team meetings; attend all staff meetings and organisational events as
required.
- While the job description provides the main
duties and responsibilities for the position, it is not definitive, and
employees are expected to carry out any additional duties compatible with
their skills and abilities.
- The above may be subject to change and
alteration from time to time with the prior agreement of the job holder.
Person Specification
Qualifications
Essential
- GCSE English or equivalent level.
- GCSE Mathematics or equivalent level.
- ECDL or equivalent level of keyboard/IT skills.
Desirable
- Educated to degree level or relevant experience.
Personal Qualities & Attributes
Essential
- Reliable, conscientious and flexible approach to work.
- Commitment to reducing health inequalities and proactively working to reach people from diverse communities
- Able to provide motivational coaching to support peoples behaviour change
- To be able to work independently on own initiative.
- Ability to maintain confidentiality.
Job Requirements
Essential
- Experience of working in the Community to improve health and wellbeing.
- Understanding of confidentiality and Data Protection.
- Required to travel to meetings and work from other locations as required in order to carry out work across the federation.
Experience
Essential
- Working knowledge of Microsoft office Word, Excel, Outlook and PowerPoint and using video calling software e.g. Microsoft teams.
- Experience of using IT systems such as EMIS.
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
- Experience of data collection and using tools to measure the impact of services such as Patient Activation Measure (PAM).
- Knowledge of the personalised care approach.
- Experience of providing group support.
Desirable
- Experience of managing a team.
- Experience of supporting people using behaviour change approaches.
- Knowledge of health inequalities and the wider detriments of health.
Skills
Essential
- Good interpersonal communication skills, both written and verbal.
- Knowledge of NHS, including Primary Care as well as VCSE and community services.
- To manage and prioritise own work to meet deadlines.
- Ability to work effectively as part of a team.
- Good level of accuracy and attention to detail.
Person Specification
Qualifications
Essential
- GCSE English or equivalent level.
- GCSE Mathematics or equivalent level.
- ECDL or equivalent level of keyboard/IT skills.
Desirable
- Educated to degree level or relevant experience.
Personal Qualities & Attributes
Essential
- Reliable, conscientious and flexible approach to work.
- Commitment to reducing health inequalities and proactively working to reach people from diverse communities
- Able to provide motivational coaching to support peoples behaviour change
- To be able to work independently on own initiative.
- Ability to maintain confidentiality.
Job Requirements
Essential
- Experience of working in the Community to improve health and wellbeing.
- Understanding of confidentiality and Data Protection.
- Required to travel to meetings and work from other locations as required in order to carry out work across the federation.
Experience
Essential
- Working knowledge of Microsoft office Word, Excel, Outlook and PowerPoint and using video calling software e.g. Microsoft teams.
- Experience of using IT systems such as EMIS.
- Experience of partnership/collaborative working and of building relationships across a variety of organisations.
- Experience of data collection and using tools to measure the impact of services such as Patient Activation Measure (PAM).
- Knowledge of the personalised care approach.
- Experience of providing group support.
Desirable
- Experience of managing a team.
- Experience of supporting people using behaviour change approaches.
- Knowledge of health inequalities and the wider detriments of health.
Skills
Essential
- Good interpersonal communication skills, both written and verbal.
- Knowledge of NHS, including Primary Care as well as VCSE and community services.
- To manage and prioritise own work to meet deadlines.
- Ability to work effectively as part of a team.
- Good level of accuracy and attention to detail.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.