Covid Vaccination Administration Support / Call Handler
Taurus Healthcare Limited
The closing date is 29 July 2022
Job summary
We have exciting zero hours opportunities for Covid Vaccination Administration Support / Call Handlers until March 2023 as we deliver Covid immunisations across our Herefordshire PCNs.
Main duties of the job
As a Vaccination Administration Support / Call Handler working in immunisations, the post holder will work as part of a dynamic team in delivering a safe and effective service for the mass delivery of the COVID-19 vaccinations.
The post holder will be responsible for providing administrative support within a team of staff working in a mass vaccination site as well as supporting the workforce deployment and call hub teams when required.
About us
Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 185,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in-hospital services are seen as quickly and effectively as possible.
Job description
Job responsibilities
In particular, the post holder will be responsible for:
· Accessing and maintaining accurate patient records, adhering to confidentiality as per the site’s policy.
· Answering phone calls within the Vaccination call centre.
· Supporting patients by phone to book in for Covid vaccinations.
· Signposting patients phoning regarding there vaccinating enquiries (Non-Clinical).
· Inputting data in to computer program while on the phone for audit control.
· Providing admin support on the vaccination activity by supporting the immuniser with vaccination delivery and vaccination records.
· Recording vaccination consent and marking completion.
· Ensuring infection and waste control at the vaccination station.
· Support the workforce deployment team when needed.
Person Specification
Qualifications
Essential
- GCSE or equivalent.
- Educated to NVQ level 3 or equivalent previous proven experience.
Experience
Essential
- Commitment and willingness to undertake learning and development courses as required to ensure competency for role, this will include NHS statutory and mandatory training.
- Understanding of Confidentiality and Data Protection Act.
- Experience of administrative role.
- Experience of working public sector.
- Experience of working with the public.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Taurus Healthcare Limited
Address
Suite 1, Berrows Business Centre
Bath Street
Hereford
Herefordshire
HR1 2HE
Employer's website
https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)
For questions about the job, contact:
Tina Halling
Date posted
17 June 2022
Pay scheme
Other
Salary
£10.53 an hour
Contract
Bank
Duration
10 months
Working pattern
Part-time
Reference number
S0001-22-1468
Job locations
Suite 1, Berrows Business Centre
Bath Street
Hereford
Herefordshire
HR1 2HE
Supporting documents
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Opening times:
Monday to Friday: 8am to 6pm
Saturday: 9am to 3pm
Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.