Job responsibilities
The role comprises of a number of key functions
·
To support the Nursing and Quality Directorate to:-
Ø deliver
the organisation’s quality, risk and regulatory compliance agenda to meet
local, regional and national requirements
Ø deliver
corporate quality and safety objectives
Ø deliver
the organisation’s quality, risk and regulatory compliance agenda to meet local
quality schedules, regional and national requirements
Ø ensure
effective incident and complaints processes are in place with an embedded no
blame learning and safety culture
Ø provide
expert professional, safeguarding and infection control advice
Ø support
the development of PCN quality infrastructure and learning
Ø Support
practices with infection prevention control and CQC expertise
·
To Chair clinical governance
forums
·
To lead and deliver the
clinical workforce quality assurance agenda in alignment with professional and
clinical role requirements including HEE road maps across Taurus services and
support wider general practice
· Provide
Safeguarding Lead function for Taurus Healthcare
· Develop
Patient Safety Specialist Function
· Deputising for
the Director of Nursing and Quality
· Participate in
the senior management on call rota
Main
Responsibilities
Quality, safety and risk
management
·
Promoting
a just and safe culture across the organisation.
·
Ensure quality assurance strategies and operational
frameworks meet and delivery legislative and regulatory requirements and remains
compliant
· Ensuring
regulatory and contractual requirements are in place
Ø Support organisation risk management functions,
ensuring provision of dynamic high quality reactive and proactive approaches focused
on delivering high standards of patient and staff safety through:-
- Incident reporting and management system
- Investigations management
- Complaints
- Litigation
Ø Ensure risk, incident and complaint management
activities are undertaken and owned within Taurus Committees and wider general
practice (as at scale activities develop) supported by robust reporting
structures and risk registers
·
Ensure co-ordination of organisation governance activities,
working towards improved clinical outcomes, patient safety and patient
experience
·
Develop and participate in health community wide governance
networks and activities in order to enhance the whole patient pathway, and
promote integration of partnership working
·
Encourage the use and flow of appropriate information throughout
the organisation, in order to provide evidence of lessons learnt, sharing of
best practice and of continually improving practice
·
Ensure follow up of all related internal and external governance
and quality related reports, coordinating the development and implementation of
action plans, and their delivery within agreed timescales
·
Provide
strategic oversight and operational expertise to ensure the Patient Safety
software system (Datix) which records incidents, complaints, compliments and
risk functions effectively for Taurus Healthcare and wider primary care (GP
practices and PCN’s.)
·
Provide
quality and safety leadership, advice, training and education to GP practice
and PCN colleagues
·
Work
in partnership with Integrated Care System colleagues and PCN’s to develop a quality
framework and delivery mechanism to enable place based working
·
Working
in partnership with colleagues across the system to support quality and safety
improvement of primary care services and develop ‘at scale’ and PCN solutions
Support quality
and safety assurance functions which include: -
Ø
Deputising
for the Director of Nursing & Quality as needed
Ø
Overseeing
processes that ensure the highest standards of clinical governance are
maintained within the organisation
Ø
Ensuring
risk management processes are correctly followed to identify, manage and
appropriately escalate risks
Ø
Ensuring
effective mechanisms for patient feedback are in place supporting continuous
learning and improvement plans
Ø
Ensuring
quality and safety reports meet Taurus Quality Assurance Committee (QAC) and Board requirements and contractual
quality schedules including annual reports
Ø Monitoring,
investigation and analysis of incidents, complaints and compliments extracting
lessons learnt and coordinating action plans utilising recognised tools such as
root cause analysis
Ø
To
support development of audit programmes
Ø
Developing
approaches to align with NHSE Patient Safety Incident Response Framework
Ø
Represent
Taurus at relevant quality/governance meetings and implementing agreed actions
Ø
Overseeing
the review process for policies, procedures and standard operating procedures
Ø
Management
of Quality and Safety Administration role
Clinical Workforce
Work with Training Hub, clinical service, PCN teams
and wider general practice to embed a robust frameworks to support
· Education,
competence and supervisory frameworks and training plans being in place and monitored,
including HEE road maps across
· Development of
professional audit plans and reporting into clinical governance forums
· Workforce
planning activity aligned to HEE star methodology
· Reviewing of
clinical role related policies, procedures, and SOPs for Taurus employed staff
Professional leadership role
·
Provide
highly visible leadership and foster a culture which values continuing
professional development that empowers professionals to achieve excellence in
the delivery of patient care
·
Provide
strategic and operational advice and support for federative and provider
activities
·
Support
development of care pathways, focusing on person centred approach in
co-production with patients
Supporting
Senior Management Team (SMT)
· Provide
support and professional advice to operational, clinical and executive
colleagues
· Participate in
the senior management on call rota
Key
working relationships
· Quality and
Safety Administrator
· Caldicott
Guardian
· Taurus
Healthcare teams
· GP Practices
· PCNs
· “One
Herefordshire”, ICS and Alliance colleagues
· Service
Commissioners
The post holder will undertake any other duties
considered to be reasonable as part of this role
