Job summary
Interview date: 21st October 2021
An exciting
opportunity has arisen for a Primary Care Network Development Manager to work
for the East Primary Care Network, Herefordshire. This would suit a person
with healthcare management background.
East Primary Care Network is a network
of 4 practices - Colwall Surgery, Cradley
Surgery, Ledbury Health Partnership and Nunwell Surgery - with a list size of over 30,000
patients, and 2 dynamic GP Clinical Directors supported by committed practice teams
and continues to go from strength to strength.
The PCN Development Manager will form an
integral part of the PCN leadership team working alongside the Clinical
Directors, PCN board members, Practice managers, partner organisations and
communities themselves, to ensure the delivery of the Primary Care Networks
priorities.
Main duties of the job
The PCN Development
Manager will support the PCN to develop and implement service improvement and
transformation work aligned to local and national priorities. This includes
building on current primary care provision and working proactively with the
wider network to ensure we can offer our local population coordinated and
more integrated health and care. The role entails building effective working
relationships, working closely with the Clinical Directors, engaging
stakeholders across different organisations and disciplines, coordinating
work-streams, and collating and monitoring risks and issues.
The PCN Development
Manager will act as point of expertise, coordinate the successful delivery of
all contractual requirements, translate national and local policy into
meaningful changes, and will support the network to achieve improved outcomes
for their local population. They will also liaise with the PCN Development
Managers of other PCNs both within Herefordshire and across the ICS.
About us
We believe that General Practice is the
cornerstone of our health and care system, providing holistic care to
individuals and families to live independent, healthy, fulfilled lives.
The GP federation Taurus Healthcare - was
created by all Herefordshire GP practices supporting this ethos, to collaborate
and maximise the time that GPs and their teams have to focus on patient
care.
Working collaboratively allows us to support
various back office and management functions, as well as delivering some
clinical services that require scale, to provide general practice services
across 24 hours, 7 days a week.
GP practices retain their individual
leadership and responsibilities but are supported by a wider leadership team
underpinned by the federation; this enables us to partner with local health
and social care organisations, to help coordinate prevention and early
intervention and maximise opportunities for more joined up care.
Job description
Job responsibilities
JOB PURPOSE:
East Herefordshire Primary Care Network is a
network of 4 practices, with a list size of just over 29,000 patients, working
alongside teams providing community health and care services Herefordshire.
The PCN Development
Manager will form an integral part of the PCN leadership team working alongside
the two Clinical Directors, PCN board members, partner organisations and
communities themselves, to ensure the delivery of the Primary Care Networks
priorities. The PCN
Development Manager will support the Primary Care Network to develop and
implement service improvement and transformation work aligned to local and
national priorities. This includes building on current primary care provision
and working proactively with the wider network to ensure we can offer our local
population sustainable, proactive, personalised, coordinated and more
integrated health and care. The role entails building effective working relationships
across the network area, working closely with the Clinical Director, engaging
stakeholders across different organisations and disciplines, coordinating
work-streams, projects, tasks and events, and collating and monitoring risks
and issues. The work supports the vision of One Herefordshire to deliver care
in a more coordinated way so that we treat and support people wherever possible
within their local communities.
The PCN Development
Manager will act as point of expertise, coordinate the successful achievement
of all governance requirements, translate national and local policy into
meaningful changes, and will support the network to achieve improved outcomes
for their local population. They will also liaise with the PCN Development
Managers of other PCNs both within Herefordshire and across the ICS.
KEY WORKING
RELATIONSHIPS
Clinical Directors. PCN Leadership team. Practice Managers. Programme Managers. CCG service development and primary care
leads. Local Authority (including public
health, operational and partnership development leads). Health and care teams
at local level, including community brokers and social prescribers, and third
sector. Information analysts and business
intelligence team.
At all times the post holder must act in a manner
consistent with the code of conduct representing Taurus Healthcare,
Herefordshire General Practice and the NHS.
You will be working in a team alongside
another PCN Development Managers, employed for 37.5 Hours/ Week.
Job
Summary:
- To play a pivotal
role in the delivery of high-quality primary health care within East
Herefordshire PCN
- Support the PCN
Clinical Directors and Board to ensure the smooth running of the Network
- Working closely with the PCNs Practice Managers and
other key stakeholders develop a culture of support and inclusivity
- To be involved in
the management and development of the Network, ensuring
the delivery of all PCN contractual requirements
- Responsible for
the delivery of PCN DES, including delivery of targets associated with the
PCN Investment & Impact Fund
- Responsible for
developing and delivering detailed workforce plans, aligned to PCN
priorities and reflecting opportunities within the Additional Roles
Reimbursement Scheme (ARRS)
- To ensure all PCN
staff, specifically new roles appointed via the Additional Roles Reimbursement
Scheme (ARRS) have clear objectives, development plans, and robust
management arrangements in place including clinical supervision where
needed and operational support for day-to-day service delivery. Initially,
this will require the direct line management of all PCN Additional roles.
As the team grows, it is anticipated that this responsibility will require
a dedicated operational manager, and it would make sense for this post to
report directly to the PCN Development Manager.
- To be responsible
for the production of performance and quality reports within the Network
and other Network initiatives
- To be responsible
for the oversight of the Networks financial systems, including payments
to all the practices within the Networks, working closely with the finance
team at Taurus Healthcare and the CCG.
- Ensure the PCNs
compliance with the GDPR and FOI along with other relevant legislation and
professional information management standards such as GMC/BMA and LMC guidance
- To represent the PCN
and its CDs in cross organisational meetings when agreed e.g. locality/CCG meetings/ICS and other H&W
wide meetings
- Working together
with the PCNs Practice Managers support delivery of PCN vaccination
programmes, ensuring delivery of NHSE targets. To take a lead for the PCN to
communicate with relevant stakeholders.
The job description is an outline of the tasks,
responsibilities and outcomes required of the role. The job holder will carry
out any other duties as may reasonably be required by the Clinical Directors
and PCN board members. The following areas of responsibility are an indication
of the role but could be subject to change as the impact of primary care
network commissioning evolves.
PRIMARY DUTIES AND
AREAS OF RESPONSIBILITIES
Key
Responsibilities and Duties:
The PCN Development Managers areas of
responsibility include:
- First point of
contact for Practice Managers with regard to delivery of Networks
projects/schemes.
- Manage and deliver
contractual requirements on behalf of the Networks.
- Co-ordinate
training and development of PCN clinical/administrative staff.
- Co-ordinate the
delivery of PCN plans, including PCN development, service improvement
plans, and plans associated with contracted activities.
- Support the
recruitment, induction and training of new and existing staff groups
- Collate feedback /
analyse data on behalf of the Network to report to the CCG and other
organisations as required.
- To manage the
workflow processes in relation to the above
- To ensure an
adequate record of meetings is taken and circulated on a timely basis,
ensuring key agreements and actions are logged and monitored for
completion.
Job description
Job responsibilities
JOB PURPOSE:
East Herefordshire Primary Care Network is a
network of 4 practices, with a list size of just over 29,000 patients, working
alongside teams providing community health and care services Herefordshire.
The PCN Development
Manager will form an integral part of the PCN leadership team working alongside
the two Clinical Directors, PCN board members, partner organisations and
communities themselves, to ensure the delivery of the Primary Care Networks
priorities. The PCN
Development Manager will support the Primary Care Network to develop and
implement service improvement and transformation work aligned to local and
national priorities. This includes building on current primary care provision
and working proactively with the wider network to ensure we can offer our local
population sustainable, proactive, personalised, coordinated and more
integrated health and care. The role entails building effective working relationships
across the network area, working closely with the Clinical Director, engaging
stakeholders across different organisations and disciplines, coordinating
work-streams, projects, tasks and events, and collating and monitoring risks
and issues. The work supports the vision of One Herefordshire to deliver care
in a more coordinated way so that we treat and support people wherever possible
within their local communities.
The PCN Development
Manager will act as point of expertise, coordinate the successful achievement
of all governance requirements, translate national and local policy into
meaningful changes, and will support the network to achieve improved outcomes
for their local population. They will also liaise with the PCN Development
Managers of other PCNs both within Herefordshire and across the ICS.
KEY WORKING
RELATIONSHIPS
Clinical Directors. PCN Leadership team. Practice Managers. Programme Managers. CCG service development and primary care
leads. Local Authority (including public
health, operational and partnership development leads). Health and care teams
at local level, including community brokers and social prescribers, and third
sector. Information analysts and business
intelligence team.
At all times the post holder must act in a manner
consistent with the code of conduct representing Taurus Healthcare,
Herefordshire General Practice and the NHS.
You will be working in a team alongside
another PCN Development Managers, employed for 37.5 Hours/ Week.
Job
Summary:
- To play a pivotal
role in the delivery of high-quality primary health care within East
Herefordshire PCN
- Support the PCN
Clinical Directors and Board to ensure the smooth running of the Network
- Working closely with the PCNs Practice Managers and
other key stakeholders develop a culture of support and inclusivity
- To be involved in
the management and development of the Network, ensuring
the delivery of all PCN contractual requirements
- Responsible for
the delivery of PCN DES, including delivery of targets associated with the
PCN Investment & Impact Fund
- Responsible for
developing and delivering detailed workforce plans, aligned to PCN
priorities and reflecting opportunities within the Additional Roles
Reimbursement Scheme (ARRS)
- To ensure all PCN
staff, specifically new roles appointed via the Additional Roles Reimbursement
Scheme (ARRS) have clear objectives, development plans, and robust
management arrangements in place including clinical supervision where
needed and operational support for day-to-day service delivery. Initially,
this will require the direct line management of all PCN Additional roles.
As the team grows, it is anticipated that this responsibility will require
a dedicated operational manager, and it would make sense for this post to
report directly to the PCN Development Manager.
- To be responsible
for the production of performance and quality reports within the Network
and other Network initiatives
- To be responsible
for the oversight of the Networks financial systems, including payments
to all the practices within the Networks, working closely with the finance
team at Taurus Healthcare and the CCG.
- Ensure the PCNs
compliance with the GDPR and FOI along with other relevant legislation and
professional information management standards such as GMC/BMA and LMC guidance
- To represent the PCN
and its CDs in cross organisational meetings when agreed e.g. locality/CCG meetings/ICS and other H&W
wide meetings
- Working together
with the PCNs Practice Managers support delivery of PCN vaccination
programmes, ensuring delivery of NHSE targets. To take a lead for the PCN to
communicate with relevant stakeholders.
The job description is an outline of the tasks,
responsibilities and outcomes required of the role. The job holder will carry
out any other duties as may reasonably be required by the Clinical Directors
and PCN board members. The following areas of responsibility are an indication
of the role but could be subject to change as the impact of primary care
network commissioning evolves.
PRIMARY DUTIES AND
AREAS OF RESPONSIBILITIES
Key
Responsibilities and Duties:
The PCN Development Managers areas of
responsibility include:
- First point of
contact for Practice Managers with regard to delivery of Networks
projects/schemes.
- Manage and deliver
contractual requirements on behalf of the Networks.
- Co-ordinate
training and development of PCN clinical/administrative staff.
- Co-ordinate the
delivery of PCN plans, including PCN development, service improvement
plans, and plans associated with contracted activities.
- Support the
recruitment, induction and training of new and existing staff groups
- Collate feedback /
analyse data on behalf of the Network to report to the CCG and other
organisations as required.
- To manage the
workflow processes in relation to the above
- To ensure an
adequate record of meetings is taken and circulated on a timely basis,
ensuring key agreements and actions are logged and monitored for
completion.
Person Specification
Qualifications
Essential
- GCSE English & maths or equivalent level.
- Degree or similar qualification or sufficient relevant experience at an equivalent level to the role.
Desirable
- Masters level qualification in Management.
- ECDL or equivalent level of keyboard/IT skills.
Experience
Essential
- Knowledge and experience of working in primary or secondary care.
- Understanding of the health care system in relation to commissioners.
- Monitoring individuals and teams.
- Converting strategy into practical delivery.
- Project management.
- IT and keyboard and social media skills (including Microsoft Office, Microsoft Teams, EMIS).
- Budget management experience.
Desirable
- Understanding and experience of working in the health and care system, current network configuration and future requirements.
- Previous experience of leading change management projects.
- Working with multi-disciplinary health teams.
Skills
Essential
- Build strong personal relationships and have effective formal and informal networks.
- Report writing and providing assurance.
- Excellent interpersonal skills.
- Literate and a good all-round communicator with staff of all seniority levels.
- Good negotiation skills.
- Analytical and problem-solving skills.
- Ability to manage and prioritise own work to meet deadlines.
- Ability to work effectively as part of a team.
- Good level of accuracy and attention to detail.
Person Specification
Qualifications
Essential
- GCSE English & maths or equivalent level.
- Degree or similar qualification or sufficient relevant experience at an equivalent level to the role.
Desirable
- Masters level qualification in Management.
- ECDL or equivalent level of keyboard/IT skills.
Experience
Essential
- Knowledge and experience of working in primary or secondary care.
- Understanding of the health care system in relation to commissioners.
- Monitoring individuals and teams.
- Converting strategy into practical delivery.
- Project management.
- IT and keyboard and social media skills (including Microsoft Office, Microsoft Teams, EMIS).
- Budget management experience.
Desirable
- Understanding and experience of working in the health and care system, current network configuration and future requirements.
- Previous experience of leading change management projects.
- Working with multi-disciplinary health teams.
Skills
Essential
- Build strong personal relationships and have effective formal and informal networks.
- Report writing and providing assurance.
- Excellent interpersonal skills.
- Literate and a good all-round communicator with staff of all seniority levels.
- Good negotiation skills.
- Analytical and problem-solving skills.
- Ability to manage and prioritise own work to meet deadlines.
- Ability to work effectively as part of a team.
- Good level of accuracy and attention to detail.
