Baycliff Dental & Implant Surgery

Dental Receptionist

Information:

This job is now closed

Job summary

Baycliff Dental & Implant Surgery are looking for an enthusiastic Dental Receptionist.

The role is available full/part time with an immdiate start if possible.

Main duties of the job

You will act as the first point of contact for our patients, delivering outstanding levels of customer service. Your role will include:

  • Supporting patient choice and providing information about products and services
  • Conducting system reviews to identify and action issues e.g. missed appointments
  • Using the appointment booking system and managing diaries
  • Money management, including transmitting electronic claims daily
  • Updating and protecting patient information

Our Ideal Candidate:

  • Excellent interpersonal skills, including a professional telephone manner
  • Able to build strong relationships with colleagues and customers
  • Ability to use IT and operate computer-based systems
  • Strong organisational skills; caring and compassionate

About us

Baycliff Dental & Implant Surgery is a leading, six-surgery independent dental practice, situated in the heart of the Liverpool Region.

The Practice has a well-deserved, high reputation, amongst its patients and the referring dentist community, for its dental excellence. The results of recent large scale renovation works are truly stunning, providing a fantastic working environment for staff and a high-quality visitor experience for patients.

Details

Date posted

21 August 2023

Pay scheme

Other

Salary

£11 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

P0018-23-0004

Job locations

Baycliff Dental

73 Baycliff Road

Liverpool

L12 6QT


Job description

Job responsibilities

As well as general administration duties, you will be required to maintain patient clinical records, monitor inbound referrals and deliver a 5* customer experience.

Job description

Job responsibilities

As well as general administration duties, you will be required to maintain patient clinical records, monitor inbound referrals and deliver a 5* customer experience.

Person Specification

Experience

Essential

  • Reception experience - 2 years

Desirable

  • Dental receptionist experience
Person Specification

Experience

Essential

  • Reception experience - 2 years

Desirable

  • Dental receptionist experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Baycliff Dental & Implant Surgery

Address

Baycliff Dental

73 Baycliff Road

Liverpool

L12 6QT


Employer's website

https://www.baycliffdentalsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Baycliff Dental & Implant Surgery

Address

Baycliff Dental

73 Baycliff Road

Liverpool

L12 6QT


Employer's website

https://www.baycliffdentalsurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Vicky Knight

practicemanger@baycliffdentalsurgery.co.uk

01512282200

Details

Date posted

21 August 2023

Pay scheme

Other

Salary

£11 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

P0018-23-0004

Job locations

Baycliff Dental

73 Baycliff Road

Liverpool

L12 6QT


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