Job summary
Were opening a new Dental Education Practice in Plymouth City Centre later this year, and were looking for Dental Administrators to join our team!
Initially working in our Plymouth Dental Education Facilities in Derriford and Devonport for training purposes, you will transfer to our new Dental Education Practice (DEP) in Plymouth City Centre when this opens in Autumn 2025. The DEP will provide an innovative model of care comprising urgent and stabilisation dental care, and general and specialist dentistry delivered alongside placements for undergraduate and postgraduate students, as well as trainees undertaking dental foundation training.
Main duties of the job
We are looking for an enthusiastic and motivated individual whose duties will include dealing with patients and students both face-to-face and on the phone, reception, filing and general administration duties. Dental Administrators are required to provide high-quality telephone call-handling, reception, and appointment service. Dental Administrators also assist professional staff with clerical and administrative duties and support the organisation in ensuring that the DEP is efficiently organised.
About us
PDSE is an award-winning Community Interest Company that provides NHS treatment and outreach services to local communities in Devon and Cornwall. As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs. We work closely with the University of Plymouths Peninsula Dental School to support the clinical education of its dental healthcare students.
Job description
Job responsibilities
This post contains a range of duties requiring a variety of skills. The post involves liaising with professionals in healthcare, facilities, support staff and members of the public as well as Peninsula Dental School Staff, PDSE Staff and Dental Students. Dental Administrators must be excellent communicators, both verbally and in writing. Its essential that the Dental Administrators also have good computer skills, including a working knowledge of Microsoft Office packages.
These roles include:
- Full time contracts, working 37.5 hours per week, with a starting salary of £25,537.
- 6.6 weeks holiday entitlement (pro rata), increasing after 5 years service. Payment for holiday is included within the annual salary. We also offer a holiday purchase scheme where you can buy up to two additional weeks holiday each year.
- Support with your learning and development, including access to online CPD platforms plus additional CPD at our two company Away Days each year. Our Learning & Development Framework may also inspire you to consider further career development.
- Access to the Scottish Widows Pension Scheme with generous employer contributions.
- Free uniform
- Parking available within walking distance of the Practice
- Support for your wellbeing, including access to our Employee Assistance Programme, as well as our new Health Plan where you can claim money back towards certain health expenses, and access gym discounts and more.
- Access to our Cycle to Work Scheme which operates via salary sacrifice
- Opportunities to share your skills, knowledge, and experience to help shape the future of dentistry
- Opportunities to contribute to company development through our dedicated team talk channels
Job description
Job responsibilities
This post contains a range of duties requiring a variety of skills. The post involves liaising with professionals in healthcare, facilities, support staff and members of the public as well as Peninsula Dental School Staff, PDSE Staff and Dental Students. Dental Administrators must be excellent communicators, both verbally and in writing. Its essential that the Dental Administrators also have good computer skills, including a working knowledge of Microsoft Office packages.
These roles include:
- Full time contracts, working 37.5 hours per week, with a starting salary of £25,537.
- 6.6 weeks holiday entitlement (pro rata), increasing after 5 years service. Payment for holiday is included within the annual salary. We also offer a holiday purchase scheme where you can buy up to two additional weeks holiday each year.
- Support with your learning and development, including access to online CPD platforms plus additional CPD at our two company Away Days each year. Our Learning & Development Framework may also inspire you to consider further career development.
- Access to the Scottish Widows Pension Scheme with generous employer contributions.
- Free uniform
- Parking available within walking distance of the Practice
- Support for your wellbeing, including access to our Employee Assistance Programme, as well as our new Health Plan where you can claim money back towards certain health expenses, and access gym discounts and more.
- Access to our Cycle to Work Scheme which operates via salary sacrifice
- Opportunities to share your skills, knowledge, and experience to help shape the future of dentistry
- Opportunities to contribute to company development through our dedicated team talk channels
Person Specification
Qualifications
Essential
- 5 GCSEs grades A-C or NVQ II or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level.
- Fluent in written and spoken English language.
- Good, effective written and verbal communication skills.
- Understanding of confidentiality and measures to implement it.
Experience
Essential
- Knowledge and experience of using Microsoft Office, Word and E-mail.
Desirable
- Experience of working with people in a public-facing environment (preferred not essential).
Person Specification
Qualifications
Essential
- 5 GCSEs grades A-C or NVQ II or equivalent, or able to demonstrate the skills, knowledge and ability to work to this level.
- Fluent in written and spoken English language.
- Good, effective written and verbal communication skills.
- Understanding of confidentiality and measures to implement it.
Experience
Essential
- Knowledge and experience of using Microsoft Office, Word and E-mail.
Desirable
- Experience of working with people in a public-facing environment (preferred not essential).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
