Job summary
FIXED TERM CONTRACT UNTIL 31st MARCH 2025 IN THE FIRST INSTANCE, WITH POSSIBILITY TO EXTEND
This role will cover GP Surgeries within Nottingham City PCN 8, which incorporates Clifton and The Meadows areas of Nottingham.
The
Primary Care Network Cancer Care Coordination service works from within GP surgeries to provide
high quality, holistic support to patients on the Cancer Pathway. Working
closely with an primary care professionals and external services, our
dedicated Cancer Care Coordinators work tirelessly to address the wider
determinants of health and wellbeing from within the health service. As well as removing barriers to engagement and improving health outcomes, the work of the Cancer Care Coordinators can provide lifechanging support for patients.
Main duties of the job
Conducting in person Cancer Care Reviews and liaising with a range of professionals to address the wider wellbeing needs of the
patient.
Casework to ensure these needs are met and make sure the patient is holistically supported, whether by yourself, the Cancer Nurse Specialist, the GP, or another service.
Interacting with professionals within the PCN to support
each other in ensuring the best cancer journey for each patient.
There is also
scope to be involved in community outreach and screening initiatives.
About us
Self Help UK was founded in 1982 to maximise the impact of support groups. We have since expanded our remit to providing holistic support to people with cancer, supporting them towards empowered self management wherever possible. We believe that people's lives are their own, which is why we work with the people we support to reach their preferred outcomes on their terms.
This service works closely with the Macmillan Beyond Diagnosis Service (also hosted by Self Help UK), providing community based support for those affected by cancer.
Job description
Job responsibilities
Supporting Patients
- Work closely with GP surgeries to offer Cancer Care Reviews, Holistic Needs Assessments, and any other appropriate support to patients on the cancer pathway
- Understand processes in individual GP surgeries to ensure their patients receive care and support with the appropriate and agreed processes
- Co-Produce care and support plans with the patient to maximise their wellbeing
- Facilitate entry to appropriate services through referrals and signposting
- Work closely with external groups and organisations that can offer support to patients
- Work closely with Macmillan Beyond Diagnosis Service to ensure a sharing of knowledge, expertise, and mutual support to maximise outcomes for all beneficiaries
- Liaise with practice staff using appropriate processes to ensure best use of resources and effective partnership working
Cancer Screening Uptake
- Work with Self Help UK Manager and PCN Leads to identify specific groups for targeted interventions
- Support with development and delivery of improvement plans to increase cancer screening rates
- Work within the community to raise awareness and confidence in cancer screening across the PCN area
- Where possible, identify and support individuals who may benefit from additional support to access screening
Data, Monitoring
- Attend all training on relevant IT and record keeping systems, keeping up to date with any changes
- Ensure all work and data is captured on relevant Primary Care System as required
- Capture, record, and evaluate feedback from work with patients to offer ever-improving service
- Provide data and contribute to reports, articles, statistical records, and other monitoring as requested
- Provide regular updates on progress and challenges of all aspects of the project to Self Help UK Managers as required
- Understand data requirements of the project, including evaluation and outcome measures
Policies and Information
- Have a comprehensive understanding of safeguarding policies and discuss any concerns with safeguarding lead
- Work within data protection legislation and any locally agreed protocols
- Become familiar with and know how to access Self Help UK policies
- Adhere to relevant policies for the NHS, PCN, and individual GP surgeries
Professional Development- Identify training need and undertake in-house, Macmillan, and external training as required
- Develop own professional growth with input from line manager
Other Duties and Responsibilities- Attend and contribute to internal and external meetings, supervisions, and clinical supervisions as requested by line manager
- To work in accordance with the vision, mission, and values of Self Help UK, observing policies, procedures, and working practices set out by the Board of Trustees
- To undertake any other duties appropriate to the grade and post as specified by line manager
Job description
Job responsibilities
Supporting Patients
- Work closely with GP surgeries to offer Cancer Care Reviews, Holistic Needs Assessments, and any other appropriate support to patients on the cancer pathway
- Understand processes in individual GP surgeries to ensure their patients receive care and support with the appropriate and agreed processes
- Co-Produce care and support plans with the patient to maximise their wellbeing
- Facilitate entry to appropriate services through referrals and signposting
- Work closely with external groups and organisations that can offer support to patients
- Work closely with Macmillan Beyond Diagnosis Service to ensure a sharing of knowledge, expertise, and mutual support to maximise outcomes for all beneficiaries
- Liaise with practice staff using appropriate processes to ensure best use of resources and effective partnership working
Cancer Screening Uptake
- Work with Self Help UK Manager and PCN Leads to identify specific groups for targeted interventions
- Support with development and delivery of improvement plans to increase cancer screening rates
- Work within the community to raise awareness and confidence in cancer screening across the PCN area
- Where possible, identify and support individuals who may benefit from additional support to access screening
Data, Monitoring
- Attend all training on relevant IT and record keeping systems, keeping up to date with any changes
- Ensure all work and data is captured on relevant Primary Care System as required
- Capture, record, and evaluate feedback from work with patients to offer ever-improving service
- Provide data and contribute to reports, articles, statistical records, and other monitoring as requested
- Provide regular updates on progress and challenges of all aspects of the project to Self Help UK Managers as required
- Understand data requirements of the project, including evaluation and outcome measures
Policies and Information
- Have a comprehensive understanding of safeguarding policies and discuss any concerns with safeguarding lead
- Work within data protection legislation and any locally agreed protocols
- Become familiar with and know how to access Self Help UK policies
- Adhere to relevant policies for the NHS, PCN, and individual GP surgeries
Professional Development- Identify training need and undertake in-house, Macmillan, and external training as required
- Develop own professional growth with input from line manager
Other Duties and Responsibilities- Attend and contribute to internal and external meetings, supervisions, and clinical supervisions as requested by line manager
- To work in accordance with the vision, mission, and values of Self Help UK, observing policies, procedures, and working practices set out by the Board of Trustees
- To undertake any other duties appropriate to the grade and post as specified by line manager
Person Specification
Technical and Occupational Skills
Essential
- Full driving licence and access to a car for work use
- Good planning, organisational, and time management skills.
- Ability to work as part of a multi-disciplinary team as well as on own initiative, balancing autonomous and collaborative working within the same role
- Ability to deliver on agreed objectives within deadlines.
- Strong interpersonal skills e.g. tact, diplomacy, persuasion and negotiating skills
- Ability to communicate effectively in writing and to produce documents in a range of formats to suit a range of audiences
- Ability to liaise with a wide range of organisations and people, communicating at different levels as required
- Ability to effectively cope with conflicting and complex demands
- Emotional resilience to deal with challenging situations and the hardships faced by patients/carers
- Ability to handle confidential and sensitive information
- Good IT skills and knowledge (Microsoft Word, Excel and Outlook).
- Ability to make decisions within own area of responsibility
Desirable
- Research and project work skills
- Proficient in the use of SystemOne and EMIS systems
Knowledge
Essential
- A basic understanding of cancer and its impact on people's lives
- Understanding of relevant legislation and practices relating to data protection, safeguarding, and confidentiality
- Understanding of Equality, Diversity, and Inclusion, and a commitment to ensuring these principles
- Strong understanding of the importance of health and safety at work
- Knowledge and understanding of providing holistic person-centred support
Desirable
- An understating of self help groups, self help activities, and self care
- Understanding on Primary Care systems, remits, challenges, and obligations
- An understanding of the current and changing healthcare system in Nottingham City
- Working knowledge of the Clifton and Meadows locality
Qualifications
Essential
- Ongoing commitment to continued professional development
Desirable
- Accredited qualification in Health and Social Care related field (eg NVQ, QCF Diploma, BTEC, Degree)
Experience
Essential
- Experience of providing support and information in people-facing roles within the health, community, or voluntary sector
- Experience of assessing and supporting vulnerable people and those with long term health conditions
- Experience of dealing with highly emotive issues and strong emotional difficulties within a professional setting
- Experience of managing competing priorities
- Experience of working holistically with individuals and organisations
- Experience of building and maintaining networks and relationships.
- Experience of Multi-Disciplinary working
- Experience of working with a range of agencies and sectors including health, local authority, voluntary and business sectors.
Desirable
- Experience of working with those living with cancer and the services that support them
- Experience of delivering training
- Experience of doing Holistic Needs Assessments
- Previously delivered service(s) in partnership between NHS and voluntary sector
- Experience of targeted public engagement for a planned outcome (eg cancer screening, public event, etc)
- Social Prescribing experience
Person Specification
Technical and Occupational Skills
Essential
- Full driving licence and access to a car for work use
- Good planning, organisational, and time management skills.
- Ability to work as part of a multi-disciplinary team as well as on own initiative, balancing autonomous and collaborative working within the same role
- Ability to deliver on agreed objectives within deadlines.
- Strong interpersonal skills e.g. tact, diplomacy, persuasion and negotiating skills
- Ability to communicate effectively in writing and to produce documents in a range of formats to suit a range of audiences
- Ability to liaise with a wide range of organisations and people, communicating at different levels as required
- Ability to effectively cope with conflicting and complex demands
- Emotional resilience to deal with challenging situations and the hardships faced by patients/carers
- Ability to handle confidential and sensitive information
- Good IT skills and knowledge (Microsoft Word, Excel and Outlook).
- Ability to make decisions within own area of responsibility
Desirable
- Research and project work skills
- Proficient in the use of SystemOne and EMIS systems
Knowledge
Essential
- A basic understanding of cancer and its impact on people's lives
- Understanding of relevant legislation and practices relating to data protection, safeguarding, and confidentiality
- Understanding of Equality, Diversity, and Inclusion, and a commitment to ensuring these principles
- Strong understanding of the importance of health and safety at work
- Knowledge and understanding of providing holistic person-centred support
Desirable
- An understating of self help groups, self help activities, and self care
- Understanding on Primary Care systems, remits, challenges, and obligations
- An understanding of the current and changing healthcare system in Nottingham City
- Working knowledge of the Clifton and Meadows locality
Qualifications
Essential
- Ongoing commitment to continued professional development
Desirable
- Accredited qualification in Health and Social Care related field (eg NVQ, QCF Diploma, BTEC, Degree)
Experience
Essential
- Experience of providing support and information in people-facing roles within the health, community, or voluntary sector
- Experience of assessing and supporting vulnerable people and those with long term health conditions
- Experience of dealing with highly emotive issues and strong emotional difficulties within a professional setting
- Experience of managing competing priorities
- Experience of working holistically with individuals and organisations
- Experience of building and maintaining networks and relationships.
- Experience of Multi-Disciplinary working
- Experience of working with a range of agencies and sectors including health, local authority, voluntary and business sectors.
Desirable
- Experience of working with those living with cancer and the services that support them
- Experience of delivering training
- Experience of doing Holistic Needs Assessments
- Previously delivered service(s) in partnership between NHS and voluntary sector
- Experience of targeted public engagement for a planned outcome (eg cancer screening, public event, etc)
- Social Prescribing experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
