Self Help Nottingham

Service Delivery & Project Manager

Information:

This job is now closed

Job summary

The primary purpose of the Service Manager position is managing the ongoing delivery and development of the three Nottinghamshire Cancer projects, which will constitutes eighty percent of the role. These projects include Macmillan Beyond Diagnosis, PCN Cancer Coordinators, and Pre Op Link workers. Our volunteer support element is core to these projects together with close links with cancer peer support groups. This will continue to be key as the services change and diversify. These projects are important to the organisation and have the potential to grow and replicate in other areas. In addition to this, the remaining twenty percent of the role will be flexed across identifying innovative opportunities and initiatives within your area, as well as sharing operational responsibilities with the senior team members. It is important to note that the scope of the role may evolve over time as the organisation continues to develop. We encourage our team members to be adaptable and open to new challenges that may arise in the future

Main duties of the job

Oversee delivery of existing cancer support projects, promoting sustainability through ongoing partnership working, contract negotiation and the delivery of quality services that exceeds the clients and commissioners' expectations. Proactively identify potential opportunities for new project development and funding, through research, networking and engaging with the wider health community. Implement processes and practices across the projects and to support organisational consistency by promoting cross co-working with other project teams within Self Help UK. Be part of the senior management team working together to manage operational issues, driving improvement and maximising operational efficiency and quality. Work with the senior team and board of trustees to develop and implement the organisations strategy, in line with the organisation mission and vision. Job Description 2 Support and develop your project team and help to develop a positive collaborative organisational culture that empower staff and enables them to grow and develop for both individual and organisational benefit. Represent Self Help UK in a positive manner to external agencies to enhance Self Help UK's reputation and to attract collaboration and funding. Time Split 80% Service management 20% Shared operational management of Self Help UK flexed with new business development

About us

Weprovide services for people living with cancer at every stage of their cancer experience. We are here to provide emotional, practical, physical, and financial support. We're 98% funded by voluntary donations, so fundraising is essential to make sure we can deliver the vital support people living with cancer need.

Details

Date posted

30 May 2023

Pay scheme

Very senior manager (VSM)

Salary

£36,500 a year

Contract

Permanent

Working pattern

Full-time

Reference number

O0005-0523-002

Job locations

21-23 Pelham Road

Nottingham

NG5 1AP


Job description

Job responsibilities

Overview

Oversee delivery of existing cancer support projects, promoting sustainability through on-going partnership working, contract negotiation and the delivery of quality services that exceeds the clients and commissioners' expectations.

Proactively identify potential opportunities for new project development and funding, through research, networking and engaging with the wider health community.

Implement processes and practices across the projects and to support organisational consistency by promoting cross co-working with other project teams within Self Help UK.

Be part of the senior management team working together to manage operational issues, driving improvement and maximising operational efficiency and quality.

Work with the senior team and board of trustees to develop and implement the organisations strategy, in line with the organisation mission and vision.

Support and develop your project team and help to develop a positive collaborative organisational culture that empower staff and enables them to grow and develop for both individual and organisational benefit.

Represent Self Help UK in a positive manner to external agencies to enhance Self Help UK's reputation and to attract collaboration and funding

Time Split

80% Service management

20% Shared operational management of Self Help UK flexed with new business development

Service Management

Shared Operational Management

Business Development

Job description

Job responsibilities

Overview

Oversee delivery of existing cancer support projects, promoting sustainability through on-going partnership working, contract negotiation and the delivery of quality services that exceeds the clients and commissioners' expectations.

Proactively identify potential opportunities for new project development and funding, through research, networking and engaging with the wider health community.

Implement processes and practices across the projects and to support organisational consistency by promoting cross co-working with other project teams within Self Help UK.

Be part of the senior management team working together to manage operational issues, driving improvement and maximising operational efficiency and quality.

Work with the senior team and board of trustees to develop and implement the organisations strategy, in line with the organisation mission and vision.

Support and develop your project team and help to develop a positive collaborative organisational culture that empower staff and enables them to grow and develop for both individual and organisational benefit.

Represent Self Help UK in a positive manner to external agencies to enhance Self Help UK's reputation and to attract collaboration and funding

Time Split

80% Service management

20% Shared operational management of Self Help UK flexed with new business development

Service Management

Shared Operational Management

Business Development

Person Specification

Experience

Essential

  • Proven experience in a managerial position leading and delivering multiple projects.

Skills

Essential

  • Passionate about providing care that is respectful of and responsive to the needs and preferences of the individual.
  • Enthusiastic and innovative always inquisitive and challenging the status quo to improve client outcomes.
  • Strong commercial acumen proactively identifying potential opportunities for new project development and funding.
  • Outstanding interpersonal leadership and communication skills.
  • Excellent team player able to create a confident culture and working environment that empowers employees.

Desirable

  • Ability to build strong relationships and rapport with commissioners and colleagues throughout the organisation.
  • Ability to work independently prioritise tasks and manage time effectively.
Person Specification

Experience

Essential

  • Proven experience in a managerial position leading and delivering multiple projects.

Skills

Essential

  • Passionate about providing care that is respectful of and responsive to the needs and preferences of the individual.
  • Enthusiastic and innovative always inquisitive and challenging the status quo to improve client outcomes.
  • Strong commercial acumen proactively identifying potential opportunities for new project development and funding.
  • Outstanding interpersonal leadership and communication skills.
  • Excellent team player able to create a confident culture and working environment that empowers employees.

Desirable

  • Ability to build strong relationships and rapport with commissioners and colleagues throughout the organisation.
  • Ability to work independently prioritise tasks and manage time effectively.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Self Help Nottingham

Address

21-23 Pelham Road

Nottingham

NG5 1AP


Employer's website

https://www.selfhelp.org.uk/ (Opens in a new tab)

Employer details

Employer name

Self Help Nottingham

Address

21-23 Pelham Road

Nottingham

NG5 1AP


Employer's website

https://www.selfhelp.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

30 May 2023

Pay scheme

Very senior manager (VSM)

Salary

£36,500 a year

Contract

Permanent

Working pattern

Full-time

Reference number

O0005-0523-002

Job locations

21-23 Pelham Road

Nottingham

NG5 1AP


Supporting documents

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