Go back

Specialist Wellbeing Advisor

University of Hull

Information:

This job is now closed

Job summary

The University of Hull is committed to driving successful outcomes for all students alongside delivering a great student experience within an inclusive environment that upholds the principles of diversity, equity, and inclusion. We believe that every individual, regardless of their background or ability, should have equal opportunities to excel in higher education. Our commitment to social justice drives us to create an educational experience that unlocks the full potential of our students.

It is an exciting time to be at the University of Hull as we build our One Team culture, drive service improvement and support our students and staff to achieve their personal goals and aspirations. The University of Hull has adopted a new professional service delivery model following extensive consultation with stakeholders from across the University and an exciting opportunity is now available within Academic Services for a specialist wellbeing advisor to deliver support to students who are experiencing challenges with their psychological wellbeing.

Main duties of the job

A sound understanding of the drivers of psychological distress and poor wellbeing alongside the ability to deliver evidence-based psycho-education and interventions for a range of wellbeing needs to a diverse range of students is critical. Knowledge or experience of working with students or within a higher education setting is advantageous. The post holder must be able to assess needs and plan, deliver and evaluate sessions with clear goals and outcomes which meet the holistic needs of the student

We are seeking individuals with a professional qualification or evidence of relevant training and experience in a field relating to mental health, coaching, social prescribing or psychological intervention. Excellent communication skills, a high level of motivation and adaptability, a compassionate and proactive approach and a willingness to work collaboratively with others is essential to this post.

About us

Working as part of our Mental Health and Wellbeing team, the primary focus of this role will be the provision of one to one non-urgent high-quality psychological interventions and case-co-ordination for students who are experiencing psychological or emotional distress or poor wellbeing. We are seeking compassionate individuals with significant demonstrable experience of delivering psychological and wellbeing interventions to adults or young adults. The post holder will maintain a case load as well as offering single session or short-term interventions to address a range of presenting needs for example worry and anxiety, exam stress, low mood, sleep, workload management and procrastination. The post holder will have the ability to work with a diverse range of students including those who are neuro-diverse and those from underrepresented groups.

Date posted

21 March 2024

Pay scheme

Other

Salary

£31,396 to £37,099 a year up to 21% pension + 31days holiday & bank hols

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

N0083-UOH-TA-0164

Job locations

University Of Hull

Cottingham Road

Hull

HU6 7RX


Job description

Job responsibilities

Overall Purpose of the Role

The role holder will:

o Provide psychological interventions to students within the scope of their role

o Have practical working knowledge of the systems, processes and procedures across a section or area of work and may have detailed knowledge of specialist systems and/or a broad understanding of a wide range of activities. This knowledge is gained by extensive practical experience and/or through formal instruction. The work requires the use of initiative and judgement on how to address and resolve problems with minimal guidance and instructions from senior colleagues

o Plan and prioritise own work and may be required to supervise the work of others and monitor progress within agreed objectives ensuring the effective use of resources

o Be expected to contribute to longer term developments within the department, such as implementing improvements to working methods, policies, and procedures

Main Work Activities

Communication

Respond to queries from prospective and current students

Work with students who may be distressed or experiencing challenging circumstances

Maintain accurate records and complete required administration

Collate/develop resources for use by students, staff, and parents

Provide advice and guidance to colleagues across the university who are engaged in supporting students.

Provide advice and guidance to colleagues in key external partnerships who are engaged in supporting students

Attend meetings to report on information/data

Draft and type formal documentation

Compile procedural manuals and other University documentation

Teamwork

Work collaboratively and collegiately with colleagues in academic and professional services across the university

May be required to supervise the work of others

Provides advice and guidance and support to the wider team, service area

Work in a transparent and flexible manner to support business continuity

Liaison and Networking

Work in partnership with colleagues within Faculties, Students Union, central student support services, accommodation settings and other areas of the University to promote effective service provision and ensure best practice is followed

Liaise with other services within and external to the university to negotiate appropriate support and response to individual students and timely referrals in coordinating support

Keep up to date with external developments and practice relating to enhancing the student experience and draw on student feedback to inform the future development of this area of work.

Represent the University at various events and working groups

Service Delivery

Assess need, plan, deliver and evaluate needs led interventions aimed at meeting students needs in university context

Work creatively and proactively to ensure that applicant/student needs are met

Provide support and appropriate interventions to individual students within an appropriate professional discipline using a variety of media (face to face, phone, online)

Use relevant digital systems to enhance the student experience and the support provided

Work within the agreed parameters of the team, service area and wider university

Administer and monitor procedures to ensure effective delivery of the service

Seek ways to ensure students understand the full range of support available to them and how to access

Planning and Organisation

Plan and prioritise workload offering flexibility at peak times

Plan student focused interventions with clear aims and outcomes

Contribute to the planning and delivery of the wider service as required

Organise and deliver to timescales strategic project work as directed by Associate Director, Mental Health and Director, Wellbeing

Analysis/Reporting

Maintain clear and accurate records of all contact with a student following the principles of defensible documentation

Record data for routine analysis as required using Microsoft Office, other software, and corporate systems

Create spreadsheets to record relevant information

Maintain, monitor, and interpret information

Provide and analyse statistical information to be included in relevant reports

Use databases (internal/external) to support the work of the Directorate

Additionally, the post holder will be required to:

Fulfil the employees duties described in the Universitys health and safety policies and co-operate with the health and safety arrangements in place within the department. May be required to undertake specific health and safety roles on request e.g. Display screen equipment assessor, departmental safety officer, fire warden

Show a commitment to diversity, equal opportunities, and anti-discriminatory practices This includes undertaking mandatory equality and diversity training

Comply with University regulations, policies, and procedures

Job description

Job responsibilities

Overall Purpose of the Role

The role holder will:

o Provide psychological interventions to students within the scope of their role

o Have practical working knowledge of the systems, processes and procedures across a section or area of work and may have detailed knowledge of specialist systems and/or a broad understanding of a wide range of activities. This knowledge is gained by extensive practical experience and/or through formal instruction. The work requires the use of initiative and judgement on how to address and resolve problems with minimal guidance and instructions from senior colleagues

o Plan and prioritise own work and may be required to supervise the work of others and monitor progress within agreed objectives ensuring the effective use of resources

o Be expected to contribute to longer term developments within the department, such as implementing improvements to working methods, policies, and procedures

Main Work Activities

Communication

Respond to queries from prospective and current students

Work with students who may be distressed or experiencing challenging circumstances

Maintain accurate records and complete required administration

Collate/develop resources for use by students, staff, and parents

Provide advice and guidance to colleagues across the university who are engaged in supporting students.

Provide advice and guidance to colleagues in key external partnerships who are engaged in supporting students

Attend meetings to report on information/data

Draft and type formal documentation

Compile procedural manuals and other University documentation

Teamwork

Work collaboratively and collegiately with colleagues in academic and professional services across the university

May be required to supervise the work of others

Provides advice and guidance and support to the wider team, service area

Work in a transparent and flexible manner to support business continuity

Liaison and Networking

Work in partnership with colleagues within Faculties, Students Union, central student support services, accommodation settings and other areas of the University to promote effective service provision and ensure best practice is followed

Liaise with other services within and external to the university to negotiate appropriate support and response to individual students and timely referrals in coordinating support

Keep up to date with external developments and practice relating to enhancing the student experience and draw on student feedback to inform the future development of this area of work.

Represent the University at various events and working groups

Service Delivery

Assess need, plan, deliver and evaluate needs led interventions aimed at meeting students needs in university context

Work creatively and proactively to ensure that applicant/student needs are met

Provide support and appropriate interventions to individual students within an appropriate professional discipline using a variety of media (face to face, phone, online)

Use relevant digital systems to enhance the student experience and the support provided

Work within the agreed parameters of the team, service area and wider university

Administer and monitor procedures to ensure effective delivery of the service

Seek ways to ensure students understand the full range of support available to them and how to access

Planning and Organisation

Plan and prioritise workload offering flexibility at peak times

Plan student focused interventions with clear aims and outcomes

Contribute to the planning and delivery of the wider service as required

Organise and deliver to timescales strategic project work as directed by Associate Director, Mental Health and Director, Wellbeing

Analysis/Reporting

Maintain clear and accurate records of all contact with a student following the principles of defensible documentation

Record data for routine analysis as required using Microsoft Office, other software, and corporate systems

Create spreadsheets to record relevant information

Maintain, monitor, and interpret information

Provide and analyse statistical information to be included in relevant reports

Use databases (internal/external) to support the work of the Directorate

Additionally, the post holder will be required to:

Fulfil the employees duties described in the Universitys health and safety policies and co-operate with the health and safety arrangements in place within the department. May be required to undertake specific health and safety roles on request e.g. Display screen equipment assessor, departmental safety officer, fire warden

Show a commitment to diversity, equal opportunities, and anti-discriminatory practices This includes undertaking mandatory equality and diversity training

Comply with University regulations, policies, and procedures

Person Specification

Qualifications

Essential

  • Has relevant qualifications and/or training in a relevant field for
  • example mental health, psychological wellbeing, coaching

Skills and Knowledge

Essential

  • Can demonstrate the ability to create realistic plans to achieve own deadlines and objectives. Monitors progress of self and/or others and can prioritise tasks/activities effectively. Suggests ways of improving working practices and use of resources.
  • Can demonstrate the ability to use initiative to recognise problems and offer solutions.
  • Provides support for those in distress or requiring long term support.
  • Identifies when assistance and support is not needed. Monitors progress
  • and recognises when additional interventions are required. Draws on
  • other resources for assistance, information and support for self and
  • individuals. Disengages when it is right to do so. Reflects on practice and engages in appropriate self-development.

Experience

Essential

  • Has significant experience of providing psychological or wellbeing interventions to adults or young adults
  • Has experience of assessment, planning, delivery and evaluation of evidence-based interventions
  • Is IT literate and can demonstrate the ability to use a broad range of products from the Microsoft Office suite as well as other digital systems
  • Has demonstrable knowledge of the drivers of distress and poor wellbeing and the range of strategies to overcome these
  • Can demonstrate the ability to seek ways to improve and adjust current levels of service. Deals with complaints and initiates contact with customers to obtain their reactions and view about, the service and future needs.
  • Can demonstrate the ability to contact others to ensure that information is exchanged and circulated appropriately to the right person at the right time.
Person Specification

Qualifications

Essential

  • Has relevant qualifications and/or training in a relevant field for
  • example mental health, psychological wellbeing, coaching

Skills and Knowledge

Essential

  • Can demonstrate the ability to create realistic plans to achieve own deadlines and objectives. Monitors progress of self and/or others and can prioritise tasks/activities effectively. Suggests ways of improving working practices and use of resources.
  • Can demonstrate the ability to use initiative to recognise problems and offer solutions.
  • Provides support for those in distress or requiring long term support.
  • Identifies when assistance and support is not needed. Monitors progress
  • and recognises when additional interventions are required. Draws on
  • other resources for assistance, information and support for self and
  • individuals. Disengages when it is right to do so. Reflects on practice and engages in appropriate self-development.

Experience

Essential

  • Has significant experience of providing psychological or wellbeing interventions to adults or young adults
  • Has experience of assessment, planning, delivery and evaluation of evidence-based interventions
  • Is IT literate and can demonstrate the ability to use a broad range of products from the Microsoft Office suite as well as other digital systems
  • Has demonstrable knowledge of the drivers of distress and poor wellbeing and the range of strategies to overcome these
  • Can demonstrate the ability to seek ways to improve and adjust current levels of service. Deals with complaints and initiates contact with customers to obtain their reactions and view about, the service and future needs.
  • Can demonstrate the ability to contact others to ensure that information is exchanged and circulated appropriately to the right person at the right time.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University of Hull

Address

University Of Hull

Cottingham Road

Hull

HU6 7RX


Employer's website

https://www.hull.ac.uk/ (Opens in a new tab)

Employer details

Employer name

University of Hull

Address

University Of Hull

Cottingham Road

Hull

HU6 7RX


Employer's website

https://www.hull.ac.uk/ (Opens in a new tab)

For questions about the job, contact:

HR

Niamh Hildyard

Niamh.Hildyard@hull.ac.uk

Date posted

21 March 2024

Pay scheme

Other

Salary

£31,396 to £37,099 a year up to 21% pension + 31days holiday & bank hols

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

N0083-UOH-TA-0164

Job locations

University Of Hull

Cottingham Road

Hull

HU6 7RX


Supporting documents

Privacy notice

University of Hull's privacy notice (opens in a new tab)