Job summary
To be part of a wider dental team providing clinical and managerial leadership to dentists, dental therapists/hygienists including recruitment, training & development, supervision and direct line management.
Responsibility for clinical governance and ensuring this is embedded in all aspects of the day to day running of the dental service in collaboration with the wider dental team.
A part of the senior leadership team responsible for working with the CEO, Clinical Director and Operations Manager to provide strategic support for the business and ensure all regulatory and statutory requirements are met.
Main duties of the job
To provide clinical leadership and management for the clinical team.
Provide clinical supervision of dentists and dental therapists/hygienists. This may involve contributing to the appraisal process for colleagues.
Working with the senior leadership team to monitor, lead, assure, and report delivery of clinical care in line with contract requirements of the CIC
To provide clinical training, mentoring, resources, support and advice for dentists and dental teams
To maintain clinical presence and activity by providing dental care for an agreed number of sessions
Undertake thorough examination and assessment of service user and deliver a full and comprehensive range of dental care to the client group to render them dentally fit in a caring, safe and efficient way.
Work effectively with colleagues delivering high quality, responsive clinical services which meet service user needs. This will include liaison with other clinics, University of Suffolk colleagues and other providers of NHS primary care dental services.
Plan and manage care where there are complex needs or the situation requires the involvement of other professionals to resolve complex service user management issues as agreed with local commissioning.
Carry out induction process for new members of the dental team and organise a peer review timetable for training, ongoing learning and support
To ensure robust clinical governance, infection control and training programmes are in place and mechanisms of quality assurance and reporting are in place
To support and advise the Operations Managers to achieve Key Performance Indicators by contributing to the development of an effective clinical team. This will include assisting with discussions regarding service plans and developments with both internal and external agencies.
Clinical Leadership in the further development of the dental service to ensure that service delivery is standardised across the service and reflects best clinical practice. Involve service user representatives and other stakeholders with ongoing monitoring of pathways.
Keep up to date with developments in this area and/or able to advise other members of the team
Professionalism, Leadership and Management:
To be responsible for promoting the Organisation’s values and high-performance standards both individually and as a team, in the achievement of our strategic objectives and priorities
Liaise with the dental team, senior leaders and wider colleagues to maintain the effective running of the dental service.
To ensure clinical performance and professional development needs are addressed and that the culture of a learning, innovative organisation delivering high quality clinical services permeates throughout the organisation, with a specific focus on:
GDC registrant staff and locums
Foundation Dentists and Foundation Therapists
Secondees and honorary contract staff
To ensure that effective mechanisms are in place to implement systems and monitor organisational learning from untoward incidents occurring within the social enterprise or from other health care providers.
To develop and maintain a deep knowledge of the clinical landscape, inform service expansion opportunities and support wider recruitment of a talented workforce.
Work collaboratively with primary and secondary care dentistry, unitary authorities, voluntary sector and other NHS and non-NHS stakeholders for the promotion and development of services across the CIC portfolio.
To build a strong external image of clinical excellence for the organisation and create opportunities to enhance the profile of the social enterprise and its services, ensuring high social responsibility.
To carry out any other duties which are commensurate with this grade and role.
Act within the General Dental Council’s (GDC) ethical guidance and standards commensurate to that of a dental professional.
Act within other professional laws and systems including Health and Safety, Freedom of Information Act and Data Protection Legislation.
Observe all policies and procedures and maintain the Staff Confidentiality Code of Conduct at all times.
Follow and implement clinical policies and procedures to comply with legislation.
Apply safe working practices and take responsibility for own actions.
Support other members of the dental and wider healthcare team in the interest of service user.
Demonstrate a commitment to lifelong learning through education, training and practice against agreed occupational standards and in accordance with GDC guidance.
Apply an evidence-based approach to learning, practice, clinical judgement and decision making and utilise critical thinking and problem-solving skills.
Take responsibility for personal development planning and reflective practice.
Maintain professional behaviour and appearance, including being punctual and polite.
The duties of this post may vary from time to time as a result of new legislation, changes in technology or policy changes. In this case, appropriate training may be given to the post holder to undertake this new varied work.
About us
The University of Suffolk Dental Community Interest Company (CIC) is an exciting Dental Social Enterprise and innovative collaboration between the University of Suffolk and the Suffolk and North East Essex Integrated Care Board, seeking to provide high-quality NHS dental services to the population of Suffolk through the brand new, state of the art clinical facilities situated on the scenic Ipswich Waterfront.
Embracing the latest technology and innovation, the facility will offer fully equipped surgeries, intraoral cameras, digital radiography, and access to CBCT diagnostics.
As a new provider of NHS dental care in the region, the Dental Social Enterprise is well-placed to offer ordinary dental care delivered with extraordinary care. Our ethos is all about enabling dental care, improving oral health by increasing access to dental services, and at the same time, providing opportunities for those starting or continuing a dental career in the East of England.
In line with current good practice and optimum care delivery, an opportunity to lead the delivery of person-centered care with a focus on prevention, stabilisation, and disease management.
Job description
Job responsibilities
The University of Suffolk Dental Community Interest Company (CIC) is an exciting Dental Social Enterprise and innovative collaboration between the University of Suffolk and the Suffolk and North East Essex Integrated Care Board, seeking to provide high-quality NHS dental services to the population of Suffolk through the brand new, state of the art clinical facilities situated on the scenic Ipswich Waterfront.
Embracing the latest technology and innovation, the facility will offer fully equipped surgeries, intraoral cameras, digital radiography, and access to CBCT diagnostics.
As a new provider of NHS dental care in the region, the Dental Social Enterprise is well-placed to offer ordinary dental care delivered with extraordinary care. Our ethos is all about enabling dental care, improving oral health by increasing access to dental services, and at the same time, providing opportunities for those starting or continuing a dental career in the East of England.
In line with current good practice and optimum care delivery, an opportunity to lead the delivery of person-centered care with a focus on prevention, stabilisation, and disease management.
Purpose of the job:
To be part of a wider dental team providing clinical and managerial leadership to dentists, dental therapists/hygienists including recruitment, training & development, supervision and direct line management.
Responsibility for clinical governance and ensuring this is embedded in all aspects of the day to day running of the dental service in collaboration with the wider dental team.
A part of the senior leadership team responsible for working with the CEO, Clinical Director and Operations Manager to provide strategic support for the business and ensure all regulatory and statutory requirements are met.
Main Duties and Responsibilities
To provide clinical leadership and management for the clinical team
Provide clinical supervision of dentists and dental therapists/hygienists. This may involve contributing to the appraisal process for colleagues.
Working with the senior leadership team to monitor, lead, assure, and report delivery of clinical care in line with contract requirements of the CIC
To provide clinical training, mentoring, resources, support and advice for dentists and dental teams
To maintain clinical presence and activity by providing dental care for an agreed number of sessions
Undertake thorough examination and assessment of service user and deliver a full and comprehensive range of dental care to the client group to render them dentally fit in a caring, safe and efficient way.
Work effectively with colleagues delivering high quality, responsive clinical services which meet service user needs. This will include liaison with other clinics, University of Suffolk colleagues and other providers of NHS primary care dental services.
Plan and manage care where there are complex needs or the situation requires the involvement of other professionals to resolve complex service user management issues as agreed with local commissioning.
Carry out induction process for new members of the dental team and organise a peer review timetable for training, ongoing learning and support
To ensure robust clinical governance, infection control and training programmes are in place and mechanisms of quality assurance and reporting are in place
To support and advise the Operations Managers to achieve Key Performance Indicators by contributing to the development of an effective clinical team. This will include assisting with discussions regarding service plans and developments with both internal and external agencies.
Clinical Leadership in the further development of the dental service to ensure that service delivery is standardised across the service and reflects best clinical practice. Involve service user representatives and other stakeholders with ongoing monitoring of pathways.
Keep up to date with developments in this area and/or able to advise other members of the team
Professionalism, Leadership and Management:
To be responsible for promoting the Organisation’s values and high-performance standards both individually and as a team, in the achievement of our strategic objectives and priorities
Liaise with the dental team, senior leaders and wider colleagues to maintain the effective running of the dental service.
To ensure clinical performance and professional development needs are addressed and that the culture of a learning, innovative organisation delivering high quality clinical services permeates throughout the organisation, with a specific focus on:
GDC registrant staff and locums
Foundation Dentists and Foundation Therapists
Secondees and honorary contract staff
To ensure that effective mechanisms are in place to implement systems and monitor organisational learning from untoward incidents occurring within the social enterprise or from other health care providers.
To develop and maintain a deep knowledge of the clinical landscape, inform service expansion opportunities and support wider recruitment of a talented workforce.
Work collaboratively with primary and secondary care dentistry, unitary authorities, voluntary sector and other NHS and non-NHS stakeholders for the promotion and development of services across the CIC portfolio.
To build a strong external image of clinical excellence for the organisation and create opportunities to enhance the profile of the social enterprise and its services, ensuring high social responsibility.
To carry out any other duties which are commensurate with this grade and role.
Act within the General Dental Council’s (GDC) ethical guidance and standards commensurate to that of a dental professional.
Act within other professional laws and systems including Health and Safety, Freedom of Information Act and Data Protection Legislation.
Observe all policies and procedures and maintain the Staff Confidentiality Code of Conduct at all times.
Follow and implement clinical policies and procedures to comply with legislation.
Apply safe working practices and take responsibility for own actions.
Support other members of the dental and wider healthcare team in the interest of service user.
Demonstrate a commitment to lifelong learning through education, training and practice against agreed occupational standards and in accordance with GDC guidance.
Apply an evidence-based approach to learning, practice, clinical judgement and decision making and utilise critical thinking and problem-solving skills.
Take responsibility for personal development planning and reflective practice.
Maintain professional behaviour and appearance, including being punctual and polite.
The duties of this post may vary from time to time as a result of new legislation, changes in technology or policy changes. In this case, appropriate training may be given to the post holder to undertake this new varied work.
Job description
Job responsibilities
The University of Suffolk Dental Community Interest Company (CIC) is an exciting Dental Social Enterprise and innovative collaboration between the University of Suffolk and the Suffolk and North East Essex Integrated Care Board, seeking to provide high-quality NHS dental services to the population of Suffolk through the brand new, state of the art clinical facilities situated on the scenic Ipswich Waterfront.
Embracing the latest technology and innovation, the facility will offer fully equipped surgeries, intraoral cameras, digital radiography, and access to CBCT diagnostics.
As a new provider of NHS dental care in the region, the Dental Social Enterprise is well-placed to offer ordinary dental care delivered with extraordinary care. Our ethos is all about enabling dental care, improving oral health by increasing access to dental services, and at the same time, providing opportunities for those starting or continuing a dental career in the East of England.
In line with current good practice and optimum care delivery, an opportunity to lead the delivery of person-centered care with a focus on prevention, stabilisation, and disease management.
Purpose of the job:
To be part of a wider dental team providing clinical and managerial leadership to dentists, dental therapists/hygienists including recruitment, training & development, supervision and direct line management.
Responsibility for clinical governance and ensuring this is embedded in all aspects of the day to day running of the dental service in collaboration with the wider dental team.
A part of the senior leadership team responsible for working with the CEO, Clinical Director and Operations Manager to provide strategic support for the business and ensure all regulatory and statutory requirements are met.
Main Duties and Responsibilities
To provide clinical leadership and management for the clinical team
Provide clinical supervision of dentists and dental therapists/hygienists. This may involve contributing to the appraisal process for colleagues.
Working with the senior leadership team to monitor, lead, assure, and report delivery of clinical care in line with contract requirements of the CIC
To provide clinical training, mentoring, resources, support and advice for dentists and dental teams
To maintain clinical presence and activity by providing dental care for an agreed number of sessions
Undertake thorough examination and assessment of service user and deliver a full and comprehensive range of dental care to the client group to render them dentally fit in a caring, safe and efficient way.
Work effectively with colleagues delivering high quality, responsive clinical services which meet service user needs. This will include liaison with other clinics, University of Suffolk colleagues and other providers of NHS primary care dental services.
Plan and manage care where there are complex needs or the situation requires the involvement of other professionals to resolve complex service user management issues as agreed with local commissioning.
Carry out induction process for new members of the dental team and organise a peer review timetable for training, ongoing learning and support
To ensure robust clinical governance, infection control and training programmes are in place and mechanisms of quality assurance and reporting are in place
To support and advise the Operations Managers to achieve Key Performance Indicators by contributing to the development of an effective clinical team. This will include assisting with discussions regarding service plans and developments with both internal and external agencies.
Clinical Leadership in the further development of the dental service to ensure that service delivery is standardised across the service and reflects best clinical practice. Involve service user representatives and other stakeholders with ongoing monitoring of pathways.
Keep up to date with developments in this area and/or able to advise other members of the team
Professionalism, Leadership and Management:
To be responsible for promoting the Organisation’s values and high-performance standards both individually and as a team, in the achievement of our strategic objectives and priorities
Liaise with the dental team, senior leaders and wider colleagues to maintain the effective running of the dental service.
To ensure clinical performance and professional development needs are addressed and that the culture of a learning, innovative organisation delivering high quality clinical services permeates throughout the organisation, with a specific focus on:
GDC registrant staff and locums
Foundation Dentists and Foundation Therapists
Secondees and honorary contract staff
To ensure that effective mechanisms are in place to implement systems and monitor organisational learning from untoward incidents occurring within the social enterprise or from other health care providers.
To develop and maintain a deep knowledge of the clinical landscape, inform service expansion opportunities and support wider recruitment of a talented workforce.
Work collaboratively with primary and secondary care dentistry, unitary authorities, voluntary sector and other NHS and non-NHS stakeholders for the promotion and development of services across the CIC portfolio.
To build a strong external image of clinical excellence for the organisation and create opportunities to enhance the profile of the social enterprise and its services, ensuring high social responsibility.
To carry out any other duties which are commensurate with this grade and role.
Act within the General Dental Council’s (GDC) ethical guidance and standards commensurate to that of a dental professional.
Act within other professional laws and systems including Health and Safety, Freedom of Information Act and Data Protection Legislation.
Observe all policies and procedures and maintain the Staff Confidentiality Code of Conduct at all times.
Follow and implement clinical policies and procedures to comply with legislation.
Apply safe working practices and take responsibility for own actions.
Support other members of the dental and wider healthcare team in the interest of service user.
Demonstrate a commitment to lifelong learning through education, training and practice against agreed occupational standards and in accordance with GDC guidance.
Apply an evidence-based approach to learning, practice, clinical judgement and decision making and utilise critical thinking and problem-solving skills.
Take responsibility for personal development planning and reflective practice.
Maintain professional behaviour and appearance, including being punctual and polite.
The duties of this post may vary from time to time as a result of new legislation, changes in technology or policy changes. In this case, appropriate training may be given to the post holder to undertake this new varied work.
Person Specification
Education and Qualifications
Essential
- Current GDC registration.
- Postgraduate Qualification in a Dental Discipline (or able to demonstrate equivalent experience).
- Active performers number (or ability to be put on Performers List)Extensive knowledge of dental governance system in England and working knowledge of NHS E dental care commissioning.
- Contemporaneous experience of delivery in primary dental care setting essential.
Desirable
- Experience of working in a clinical management capacity in a Dental setting.
- An appreciation of the complex political dental environment.
Strategy Formulation
Essential
- Ability to take a broad-based view of issues and events, and have an understanding of their longer-term impact or wider implications.
- Ability to formulate clinical strategies and clinical standards, to create new and realistic approaches to population health management and to motivate and inspire the CIC dental workforce.
- Ability to translate strategies into operational activities and measurable outcomes of success.
Relationship Management
Essential
- Ability to establish and maintain positive and effective working relationships with key stakeholders and to facilitate the CIC goals
- Ability to influence or persuade others to gain acceptance or agreement with ideas and approaches.
- Experience of managing and developing personnel including appraisal, performance and recruitment.
- Experience of conflict resolution & handling complaints.
Financial and Business Skills
Essential
- Experience of producing and analysing healthcare data, delivering associated clinical activity and quality assurance reports, together with compliance and governance data.
- Proven understanding of budget setting and experience of delivering healthcare-business objectives within tight budgets.
Desirable
- Experience in the preparation, completing and bidding for NHS service delivery contracts.
Governance/Management
Essential
- Ability in implementing and delivering on directors decisions and policies.
- Understands the interface between the role of directors, management and clinical delivery.
- Enthusiasm to being judged by success in achieving outcomes whilst meeting essential contributory activity targets.
Overall Management Style
Essential
- A transparent and supportive approach to all matters impacting on staff and service user.
- A commitment to personal values and standards which match those of the Social Enterprise.
- Take responsibility for making appropriate safeguarding referrals via the Safeguarding Lead and provide guidance for others to do so.
- Demonstrate understanding and commitment to equal opportunities, equity, and the promotion of cultural competency.
- No blemish or previous misconduct that would preclude appointment in a post requiring reference to the CRB.
Communication skills
Essential
- Excellent oral and written communication skills.
- Ability to assimilate complex issues and use appropriate communication strategies to influence wide and diverse audiences.
- Clear evidence of an ability to build reputation in the community and to promote teamwork in the delivery of services.
- Excellent oral and written communication skills.
- Ability to assimilate complex issues and use appropriate communication strategies to influence wide and diverse audiences.
- Clear evidence of an ability to build reputation in the community and to promote teamwork in the delivery of services.
Personal Organisation
Essential
- Capable of prioritisation and time management.
- Resilient and able to work under pressure.
- Ability to confidently represent the CIC in partnership and on national level platforms.
- Familiarity with technology-based solutions to improve clinical effectiveness and operational efficiency in the delivery of care.
Problem Solving and Analysis
Essential
- Demonstrate ability to problem solve and delivery of sustainable solutions.
- Ability to manage complexity, exercise judgement to draw correct conclusions and articulate clear and focused policy, supported by logical, structured arguments, to wide audiences.
- Ability to understand issues and make systematic and rational judgements based on the facts and evidence available, possibly without access to all relevant information, and in the face of financial challenge.
Person Specification
Education and Qualifications
Essential
- Current GDC registration.
- Postgraduate Qualification in a Dental Discipline (or able to demonstrate equivalent experience).
- Active performers number (or ability to be put on Performers List)Extensive knowledge of dental governance system in England and working knowledge of NHS E dental care commissioning.
- Contemporaneous experience of delivery in primary dental care setting essential.
Desirable
- Experience of working in a clinical management capacity in a Dental setting.
- An appreciation of the complex political dental environment.
Strategy Formulation
Essential
- Ability to take a broad-based view of issues and events, and have an understanding of their longer-term impact or wider implications.
- Ability to formulate clinical strategies and clinical standards, to create new and realistic approaches to population health management and to motivate and inspire the CIC dental workforce.
- Ability to translate strategies into operational activities and measurable outcomes of success.
Relationship Management
Essential
- Ability to establish and maintain positive and effective working relationships with key stakeholders and to facilitate the CIC goals
- Ability to influence or persuade others to gain acceptance or agreement with ideas and approaches.
- Experience of managing and developing personnel including appraisal, performance and recruitment.
- Experience of conflict resolution & handling complaints.
Financial and Business Skills
Essential
- Experience of producing and analysing healthcare data, delivering associated clinical activity and quality assurance reports, together with compliance and governance data.
- Proven understanding of budget setting and experience of delivering healthcare-business objectives within tight budgets.
Desirable
- Experience in the preparation, completing and bidding for NHS service delivery contracts.
Governance/Management
Essential
- Ability in implementing and delivering on directors decisions and policies.
- Understands the interface between the role of directors, management and clinical delivery.
- Enthusiasm to being judged by success in achieving outcomes whilst meeting essential contributory activity targets.
Overall Management Style
Essential
- A transparent and supportive approach to all matters impacting on staff and service user.
- A commitment to personal values and standards which match those of the Social Enterprise.
- Take responsibility for making appropriate safeguarding referrals via the Safeguarding Lead and provide guidance for others to do so.
- Demonstrate understanding and commitment to equal opportunities, equity, and the promotion of cultural competency.
- No blemish or previous misconduct that would preclude appointment in a post requiring reference to the CRB.
Communication skills
Essential
- Excellent oral and written communication skills.
- Ability to assimilate complex issues and use appropriate communication strategies to influence wide and diverse audiences.
- Clear evidence of an ability to build reputation in the community and to promote teamwork in the delivery of services.
- Excellent oral and written communication skills.
- Ability to assimilate complex issues and use appropriate communication strategies to influence wide and diverse audiences.
- Clear evidence of an ability to build reputation in the community and to promote teamwork in the delivery of services.
Personal Organisation
Essential
- Capable of prioritisation and time management.
- Resilient and able to work under pressure.
- Ability to confidently represent the CIC in partnership and on national level platforms.
- Familiarity with technology-based solutions to improve clinical effectiveness and operational efficiency in the delivery of care.
Problem Solving and Analysis
Essential
- Demonstrate ability to problem solve and delivery of sustainable solutions.
- Ability to manage complexity, exercise judgement to draw correct conclusions and articulate clear and focused policy, supported by logical, structured arguments, to wide audiences.
- Ability to understand issues and make systematic and rational judgements based on the facts and evidence available, possibly without access to all relevant information, and in the face of financial challenge.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
