Job summary
The roleholder will proactively co-ordinate and drive matters of regulatory compliance, governance and patient safety affecting the clinical operations area of Bristol Dental School. This includes driving continuous improvements through analysing and making recommendations based on data from audits, incidents, and patient feedback, ensuring actions are delivered to enhance safey and effectiveness of services. Responsible for developing, maintaining and, working to the Registered Manager and Senior team, ensuring delivery of relevant improvement plans. The role holder has an active role in managing risk in the Dental School, and ensuring the School is aligned with regulatory expectations and patient safety initiatives, leading on the review and development of policy and procedures. The role holder will provide advice, guidance, and subject matter expertise on governance processes to all those involved in leadership of clinical care. The role holder will also lead on the management of patient complaints, water safety, and will also be Human Tissue Act Person Designated Individual for teaching material the main building. The role holder will be expected to deputise for the Senior School Manager where appropriate.
Main duties of the job
Please see the attached job description for a breakdown of the main duties of this post from analysis, reporting, documentation, planning and organising.
About us
Bristol Dental School leads multi-disciplinary research in laboratory, clinical and population sciences.
The research groups and laboratories are based in Dorothy Hodgkin Building and the Dental School,
facilitating close working relationships with clinical researchers and complementary research activity
aligned to the Medical School, ensuring a key critical mass and world-leading research quality. We
have a successful strategy for developing the next generation of clinical academics through formal
Integrated Academic & Clinical Training schemes, with researchers working across world-leading
Dental and Medical research teams.
Job description
Job responsibilities
Please see the attached job description for further details including a breakdown of the role responsibilities and person.
Job description
Job responsibilities
Please see the attached job description for further details including a breakdown of the role responsibilities and person.
Person Specification
Qualifications
Essential
- Degree qualified in relevant subject/relevant formal training, plus some hands-on experience in a similar or related role(s) or a proven track record of extensive relevant work experience, demonstrating practical and theoretical knowledge gained through work in Clinical Governance.
- Evidence of commitment to continuing professional development
Desirable
- Clinical dental qualification (may be a dental nursing qualification, in oral hygiene, dental support like radiography, or dental undergraduate degree).
Experience
Essential
- Experience of work in a supervisory or management role, or a technical advisor on safety, compliance and governance in a clinical (or similar) environment.
- Evidenced experience of working in a role with a significant element of influencing the compliance of others even where not direct reports or with the power to compel.
- Experience of researching, formulating and co-ordinating the delivery of policies, protocols, audits and reports required in regulated activity environments such as healthcare.
- Experience of dental compliance, CQC inspections and regulation, or the demonstrable ability to rapidly learn these.
- Breadth of knowledge of the work practices, processes and procedures relevant to the role e.g. infection control, safe clinical working practices.
- Understanding of a training establishment, and the delivery of public services.
- Overall understanding of healthcare and education.
- Evidence of organising, co-ordination and participation in audit activities.
- Proven track record of leading and co-ordinating a variety of threads simultaneously, meeting deadlines and closing actions.
- Evidence of well-developed organisation and administrative skills practiced in a complex healthcare-related or similar environment.
- Competent to use the full range of Microsoft Office application and ability to rapidly learn systems including Patient Administration System and Clinical Incident reporting.
- Able to present data and information in a neat, professional and accessible manner.
- A motivated self-starter who can work proactively, with initiative without significant direction, able to develop ideas and translate them into workable systems.
- Commitment to patient safety, dental education and to providing a quality service.
Desirable
- Experience of working within a dental environment
- Lead in audit activities/clinical audit training
- IOSH/NEBOSH accredited
- Root cause analysis training
- Clinical Governance experience
- Water safety management
Communication and Interpersonal Skills
Essential
- The ability, proven from experience, to work proactively and independently albeit in a supportive team environment.
- The ability to successfully deliver services within constraints such as those found in healthcare and education, whilst recognising and overcoming those challenges.
- The skill to work in partnership and frequent liaison with other managerial and multi-disciplinary clinical professionals in order to collectively meet the overall aims of the facility.
- Excellent interpersonal, communication and presentation skills, both verbal and written and previously demonstrated across a variety of teams.
- Demonstrated planning and organisation skills, able to prioritise and move between tasks, including where there is reliance on other staff and stakeholders for completion, to meet deadlines and compliance needs. Ability to manage multiple tasks and competing demands.
- Demonstrates a commitment to Continuing Professional Development and lifelong learning of self, role and of others.
- Demonstrates an ability to manage, co-ordinate and drive self and others in a changing environment, with a positive attitude.
Person Specification
Qualifications
Essential
- Degree qualified in relevant subject/relevant formal training, plus some hands-on experience in a similar or related role(s) or a proven track record of extensive relevant work experience, demonstrating practical and theoretical knowledge gained through work in Clinical Governance.
- Evidence of commitment to continuing professional development
Desirable
- Clinical dental qualification (may be a dental nursing qualification, in oral hygiene, dental support like radiography, or dental undergraduate degree).
Experience
Essential
- Experience of work in a supervisory or management role, or a technical advisor on safety, compliance and governance in a clinical (or similar) environment.
- Evidenced experience of working in a role with a significant element of influencing the compliance of others even where not direct reports or with the power to compel.
- Experience of researching, formulating and co-ordinating the delivery of policies, protocols, audits and reports required in regulated activity environments such as healthcare.
- Experience of dental compliance, CQC inspections and regulation, or the demonstrable ability to rapidly learn these.
- Breadth of knowledge of the work practices, processes and procedures relevant to the role e.g. infection control, safe clinical working practices.
- Understanding of a training establishment, and the delivery of public services.
- Overall understanding of healthcare and education.
- Evidence of organising, co-ordination and participation in audit activities.
- Proven track record of leading and co-ordinating a variety of threads simultaneously, meeting deadlines and closing actions.
- Evidence of well-developed organisation and administrative skills practiced in a complex healthcare-related or similar environment.
- Competent to use the full range of Microsoft Office application and ability to rapidly learn systems including Patient Administration System and Clinical Incident reporting.
- Able to present data and information in a neat, professional and accessible manner.
- A motivated self-starter who can work proactively, with initiative without significant direction, able to develop ideas and translate them into workable systems.
- Commitment to patient safety, dental education and to providing a quality service.
Desirable
- Experience of working within a dental environment
- Lead in audit activities/clinical audit training
- IOSH/NEBOSH accredited
- Root cause analysis training
- Clinical Governance experience
- Water safety management
Communication and Interpersonal Skills
Essential
- The ability, proven from experience, to work proactively and independently albeit in a supportive team environment.
- The ability to successfully deliver services within constraints such as those found in healthcare and education, whilst recognising and overcoming those challenges.
- The skill to work in partnership and frequent liaison with other managerial and multi-disciplinary clinical professionals in order to collectively meet the overall aims of the facility.
- Excellent interpersonal, communication and presentation skills, both verbal and written and previously demonstrated across a variety of teams.
- Demonstrated planning and organisation skills, able to prioritise and move between tasks, including where there is reliance on other staff and stakeholders for completion, to meet deadlines and compliance needs. Ability to manage multiple tasks and competing demands.
- Demonstrates a commitment to Continuing Professional Development and lifelong learning of self, role and of others.
- Demonstrates an ability to manage, co-ordinate and drive self and others in a changing environment, with a positive attitude.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
