Job summary
The successful candidate will be expected to:
- manage a caseload of students, where the nature of work can be complex, rapid and unpredictable,
- work closely with the Disability Service Team Leader and colleagues in developing good systems and procedures
- provide information, advice and guidance on accessing support to students from pre- application to post-graduation stage
- provide information, advice and guidance to University colleagues on support arrangements for students, including providing disability awareness training
- accurately complete all administrative functions in a confidential and efficient manner including: updating electronic and paper records, keeping accurate data on students from entry to exit and take appropriate follow up action, tracking and monitoring student progress and achievement.
- fulfil the role of Senior Designated Safeguarding Championfor which full training will be provided.
We ask a lot from our staff but in return, you will receive a competitive benefits package including access to the Local Government Pension Scheme, an employee benefits scheme and generous annual leave entitlement. As a small University, you will have opportunities to work with colleagues across campus to support and deliver the best student experience possible.
It is envisaged interviews will take place the week commencing the 24thFebruary 2025.
Main duties of the job
Main Function of the Position:
To work closely with the Disability Service Team Leader and colleagues in developing
good systems and procedures.
To provide information, advice and guidance on accessing support to students from preapplication to post-graduation stage.
To manage a caseload of students often with complex support requirements.
To provide information, advice and guidance to University colleagues on support
arrangements for students, including providing disability awareness training
To accurately complete all administrative functions in a confidential and efficient manner
including: updating electronic and paper records, keeping accurate data on students from
entry to exit and take appropriate follow up action, tracking and monitoring student
progress and achievement.
About us
Are you interested in joining the number one University in Greater Manchester for student experience?
Here at the University of Bolton, we are proud of our growing reputation as a student focused University. With our strategy of Teaching Intensive, Research Informed, Assessment Enabled learning we are committed to offering our students the best experience possible. We are looking for a Mental Health Advisor to join the Student Services & Experience Directorate to deliver mental health support and undertake mental health assessments with students accessing the University Student Mental health and Wellbeing Service, the Life Lounge.
Job description
Job responsibilities
Principal Duties and Responsibilities:
1. Within service standards and university procedures- to provide information, advice and
guidance to students and prospective students on disability related topics including
applying for Disabled Students Allowance or other financial assistance and support
arrangements via appointments, emails, over the telephone and video conferencing.
2. To liaise with academic and professional support staff as required, to offer relevant advice,
practical arrangements and guidance in relation to individual support needs.
3. Liaise with colleagues at partner organisations/colleges to ensure support is put in place
for students studying off campus
4. Work with external agencies e.g. Student Finance England, assessors, suppliers and
organisations on appropriate support and facilities for individual students.
5. Refer to specialist services where available and appropriate.
6. Deal effectively and timely with a variety of telephone and written enquires from
prospective students, their representatives, members of staff and students of the
University.
7. To work closely with the University Life Lounge team and refer students as appropriate.
Job description
Job responsibilities
Principal Duties and Responsibilities:
1. Within service standards and university procedures- to provide information, advice and
guidance to students and prospective students on disability related topics including
applying for Disabled Students Allowance or other financial assistance and support
arrangements via appointments, emails, over the telephone and video conferencing.
2. To liaise with academic and professional support staff as required, to offer relevant advice,
practical arrangements and guidance in relation to individual support needs.
3. Liaise with colleagues at partner organisations/colleges to ensure support is put in place
for students studying off campus
4. Work with external agencies e.g. Student Finance England, assessors, suppliers and
organisations on appropriate support and facilities for individual students.
5. Refer to specialist services where available and appropriate.
6. Deal effectively and timely with a variety of telephone and written enquires from
prospective students, their representatives, members of staff and students of the
University.
7. To work closely with the University Life Lounge team and refer students as appropriate.
Person Specification
Experience
Essential
- Proven track record of implementing high quality disability
- advice with specific requirements in a HE/FE environment.
- Proven track record of maintaining a helpful and cooperative
- manner when dealing with difficult situations and working
- under pressure.
- Demonstrable record of establishing effective working
- relationships with a wide range of people in a challenging
- environment.
- Experience of working within an educational setting or
- working within other student facing services in HE/FE.
Desirable
- An understanding of safeguarding legislation and experience
- of safeguarding students in FE/HE
Qualifications
Essential
- Honours degree in relevant subject area or equivalent level
- experience supporting individuals with complex learning
- difficulties and other disabilities.
Person Specification
Experience
Essential
- Proven track record of implementing high quality disability
- advice with specific requirements in a HE/FE environment.
- Proven track record of maintaining a helpful and cooperative
- manner when dealing with difficult situations and working
- under pressure.
- Demonstrable record of establishing effective working
- relationships with a wide range of people in a challenging
- environment.
- Experience of working within an educational setting or
- working within other student facing services in HE/FE.
Desirable
- An understanding of safeguarding legislation and experience
- of safeguarding students in FE/HE
Qualifications
Essential
- Honours degree in relevant subject area or equivalent level
- experience supporting individuals with complex learning
- difficulties and other disabilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
