Job summary
Collaboration Services
We deliver secure, user-focused digital platforms that enable collaboration and communication across health and social care. This includes a national communications platform with 1.7 million active users, ensuring the NHS workforce maximises technology to boost productivity. We simplify and enhance our external digital presence through a reliable, secure CMS-driven website experience, and provide NHS Futures - a secure collaboration environment for national and international partners to share resources, manage programmes, and build communities beyond IT restrictions.
Main duties of the job
Provides technical consultancy and support to define and produce appropriate NHS.net and collaboration tool deliverables.
Manages the relationship between NHS.net Teams and internal/external Stakeholders.
Actively contributes to the Technical Roadmap and strategy
Managing the support for the NHS.net service advising on technical design about the central tenant
Maintaining individual and team development to support new and upcoming technologies with full understanding of key developments in relevant professional spheres.
Manages and maintains own professional knowledge and development in their technical specialism and embraces development opportunities to support new technologies, frameworks and services including the move to AI and the Microsoft Roadmap
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do not consent.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Please note that this is a fixed term contract as this is a short-term vacancy.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Job description
Job responsibilities
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
Please note that this is a fixed term contract as this is a short-term vacancy.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
Person Specification
Knowledge & Experience
Essential
- Demonstrable understanding and knowledge of Microsoft 365 Core technologies
- Knowledge and experience of the technical governance and utilisation of email and Microsoft 365 products
- Ability to evaluate and impact assess private and public new features and to share the outcome of findings with key stakeholders of the service.
Skills
Essential
- Communicate confidently with customers and stakeholders alike and be able to present technical information to an array of audiences
- Proven ability to act as a consultant, bringing specialist experience of M365 to the provision of well-informed technology advice, taking steps to ensure that it is properly understood and appropriately articulated, to enhance the effectiveness of decision making and direction setting, and other significant activities.
- Significant and demonstrable experience of successfully implementing a flexible and pragmatic approach to problem solving.
Qualifications
Essential
- Educated to masters degree level or equivalent work experience
- ITIL Foundation Qualification or equivalent work experience
Interpersonal Skills
Essential
- Ability to empower individuals to perform their roles and drive the team to be excellent and deliver right first time
Equality, diversity and inclusion
Essential
- Challenges behaviour that does not align with a collaborative and inclusive environment
Person Specification
Knowledge & Experience
Essential
- Demonstrable understanding and knowledge of Microsoft 365 Core technologies
- Knowledge and experience of the technical governance and utilisation of email and Microsoft 365 products
- Ability to evaluate and impact assess private and public new features and to share the outcome of findings with key stakeholders of the service.
Skills
Essential
- Communicate confidently with customers and stakeholders alike and be able to present technical information to an array of audiences
- Proven ability to act as a consultant, bringing specialist experience of M365 to the provision of well-informed technology advice, taking steps to ensure that it is properly understood and appropriately articulated, to enhance the effectiveness of decision making and direction setting, and other significant activities.
- Significant and demonstrable experience of successfully implementing a flexible and pragmatic approach to problem solving.
Qualifications
Essential
- Educated to masters degree level or equivalent work experience
- ITIL Foundation Qualification or equivalent work experience
Interpersonal Skills
Essential
- Ability to empower individuals to perform their roles and drive the team to be excellent and deliver right first time
Equality, diversity and inclusion
Essential
- Challenges behaviour that does not align with a collaborative and inclusive environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
