Communications and Engagement Officer

NHS England

The closing date is 29 December 2024

Job summary

As a communications and engagement officer covering the NHS Finance portfolio, the post holder will work in a small team delivering an effective communication and engagement function that supports senior leaders and colleagues in NHS finance teams, with a focus on Medicines Value and Access (MVA) - the second-highest single area of NHS expenditure.

Main duties of the job

The post holder will develop content, enable dissemination of key information and build relationships both within and outside the NHS to ensure that patients are reassured by the quality and accessibility of care and treatment, and taxpayers can see the steps taken to secure value for money from everything the NHS spends.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

10 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year (Inclusive of London weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-STR-6833938-E

Job locations

Wellington House

133-155 Waterloo Road

London

SE1 8UG


Job description

Job responsibilities

Reporting to the Head of Communications and working closely with Finance Directors and the Director of MVA, colleagues across the Finance and Commercial Directorate and the Public Accountability Communications and Engagement function, the successful candidates deliverables will include:

Producing first-class communications materials, to enable effective engagement with the public, patients and patient advocate groups, industry and colleagues working across the health and social care sector

Supporting the Head of and Senior Manager to deliver against communications and engagement priorities, working confidently with senior leaders and external stakeholders

Building an understanding of how NHS finances are managed and utilised, effectively communicating concepts including value, productivity and efficiency including in the area of medicines

Using knowledge and understanding of the pharmaceutical industry to produce written and verbal communications, as well as organising engagement events that support the NHS to strengthen partnerships with the life sciences sector

Job description

Job responsibilities

Reporting to the Head of Communications and working closely with Finance Directors and the Director of MVA, colleagues across the Finance and Commercial Directorate and the Public Accountability Communications and Engagement function, the successful candidates deliverables will include:

Producing first-class communications materials, to enable effective engagement with the public, patients and patient advocate groups, industry and colleagues working across the health and social care sector

Supporting the Head of and Senior Manager to deliver against communications and engagement priorities, working confidently with senior leaders and external stakeholders

Building an understanding of how NHS finances are managed and utilised, effectively communicating concepts including value, productivity and efficiency including in the area of medicines

Using knowledge and understanding of the pharmaceutical industry to produce written and verbal communications, as well as organising engagement events that support the NHS to strengthen partnerships with the life sciences sector

Person Specification

Knowledge

Essential

  • Understanding, knowledge and skill in a range of communications disciplines from the following: strategic communications, internal communications, media relations, events, behaviour change, campaigns, marketing, reputation management, change management, stakeholder engagement, project management and public affairs.
  • Some experience of working simultaneously on multiple communications and engagement activities, with excellent project management, planning and coordination across a range of communications and engagement disciplines and channels
  • Basic understanding of the background and aims of current organsiational priorities and objectives and understand how communications and engagement can deliver this
  • A willingness to work in a fast paced environment, delivering against competing priorities and deadlines while also directing the work of teams/individuals.

Skills

Essential

  • Excellent time management skills with the ability to re-prioritise.
  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
  • Ability to pull together comprehensive draft reports, data and letters.
  • Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
  • Demonstrate good levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
  • Recognise when business or communications activity is likely to create risk and consult with senior colleagues, contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
  • Work autonomously

Values and Behaviours

Essential

  • Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients and the public.
  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
  • Appreciates the importance of communications and engagement in delivering for patients, improving services and supporting frontline staff.
  • An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
Person Specification

Knowledge

Essential

  • Understanding, knowledge and skill in a range of communications disciplines from the following: strategic communications, internal communications, media relations, events, behaviour change, campaigns, marketing, reputation management, change management, stakeholder engagement, project management and public affairs.
  • Some experience of working simultaneously on multiple communications and engagement activities, with excellent project management, planning and coordination across a range of communications and engagement disciplines and channels
  • Basic understanding of the background and aims of current organsiational priorities and objectives and understand how communications and engagement can deliver this
  • A willingness to work in a fast paced environment, delivering against competing priorities and deadlines while also directing the work of teams/individuals.

Skills

Essential

  • Excellent time management skills with the ability to re-prioritise.
  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
  • Ability to pull together comprehensive draft reports, data and letters.
  • Ability to work without supervision. Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
  • Demonstrate good levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
  • Recognise when business or communications activity is likely to create risk and consult with senior colleagues, contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
  • Work autonomously

Values and Behaviours

Essential

  • Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients and the public.
  • Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation.
  • Appreciates the importance of communications and engagement in delivering for patients, improving services and supporting frontline staff.
  • An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection

Employer details

Employer name

NHS England

Address

Wellington House

133-155 Waterloo Road

London

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Wellington House

133-155 Waterloo Road

London

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Head of Communications and Engagement – Finance

Chris Woodhall

chris.woodhall@nhs.net

07783815366

Date posted

10 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year (Inclusive of London weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-STR-6833938-E

Job locations

Wellington House

133-155 Waterloo Road

London

SE1 8UG


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)