Job summary
NHS 111 online helps you find the right care for an urgent health problem. We are a multidisciplinary team of user researchers, designers, clinicians, developers and technical people working to agile principles. Our priorities are set by user needs and our aim is to develop a product that is accessible to all.We are looking for an Associate Interaction Designer to join our award-winning team. You will gain experience working on a patient-facing product in an exciting and fast-paced environment
Main duties of the job
As an Associate Interaction Designer, you will join the 111 Online team within the Digital and Urgent Care division, collaborating with senior interaction designers, content designers, and other specialists as part of the User-Centred Design profession.
Utilising the NHS Design System, along with bespoke patterns and components developed within 111 Online, you will work closely with multidisciplinary squads.
This includes senior interaction designers, content designers, user researchers, and other professionals to craft user journeys and flows informed by evidence and insights.
Your role will involve creating prototypes using a variety of methods, including coding in HTML, CSS, and JavaScript, as well as using industry-standard tools such as Figma, Mural, and others. You will work alongside senior designers to champion user-focused, accessible, and inclusive design practices, ensuring alignment with the needs and expectations of internal and external stakeholders.
As part of your responsibilities, you will collaborate with front-end developers and engineers to quality-assure your design work throughout the production cycle, from initial development to final release.
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Job description
Job responsibilities
As an Associate Interaction Designer, you will join the 111 Online team within the Digital and Urgent Care division, collaborating with senior interaction designers, content designers, and other specialists as part of the User-Centred Design profession.
Utilising the NHS Design System, along with bespoke patterns and components developed within 111 Online, you will work closely with multidisciplinary squads. This includes senior interaction designers, content designers, user researchers, and other professionals to craft user journeys and flows informed by evidence and insights.
Your role will involve creating prototypes using a variety of methods, including coding in HTML, CSS, and JavaScript, as well as using industry-standard tools such as Figma, Mural, and others.
You will work alongside senior designers to champion user-focused, accessible, and inclusive design practices, ensuring alignment with the needs and expectations of internal and external stakeholders.
As part of your responsibilities, you will collaborate with front-end developers and engineers to quality-assure your design work throughout the production cycle, from initial development to final release.
Job description
Job responsibilities
As an Associate Interaction Designer, you will join the 111 Online team within the Digital and Urgent Care division, collaborating with senior interaction designers, content designers, and other specialists as part of the User-Centred Design profession.
Utilising the NHS Design System, along with bespoke patterns and components developed within 111 Online, you will work closely with multidisciplinary squads. This includes senior interaction designers, content designers, user researchers, and other professionals to craft user journeys and flows informed by evidence and insights.
Your role will involve creating prototypes using a variety of methods, including coding in HTML, CSS, and JavaScript, as well as using industry-standard tools such as Figma, Mural, and others.
You will work alongside senior designers to champion user-focused, accessible, and inclusive design practices, ensuring alignment with the needs and expectations of internal and external stakeholders.
As part of your responsibilities, you will collaborate with front-end developers and engineers to quality-assure your design work throughout the production cycle, from initial development to final release.
Person Specification
Qualifications
Essential
- Degree / diploma or equivalent experience, including practical experience or formal training in any relevant or adjacent interaction design discipline (e.g. user-centred design, frontend development, content design, UI/visual design, human computer interaction)
Knowledge and Skills
Essential
- A basic knowledge of how the internet works
- Awareness of accessibility (designing accessible products/services)
- Knowledge and understanding of user research (user needs, evidence based decision making)
- Basic coding skills such as HTML, CSS and Javascript
Experience
Essential
- Experience creating design artefacts such as user flow diagrams, interface designs and prototypes
- Experience working in multidisciplinary agile team(s)
- Communicating ideas clearly to diverse audience groups using multiple remote and face-to-face methods (e.g. show and tells, meetings, presentations, conferences, user and stakeholder interviews)
Person Specification
Qualifications
Essential
- Degree / diploma or equivalent experience, including practical experience or formal training in any relevant or adjacent interaction design discipline (e.g. user-centred design, frontend development, content design, UI/visual design, human computer interaction)
Knowledge and Skills
Essential
- A basic knowledge of how the internet works
- Awareness of accessibility (designing accessible products/services)
- Knowledge and understanding of user research (user needs, evidence based decision making)
- Basic coding skills such as HTML, CSS and Javascript
Experience
Essential
- Experience creating design artefacts such as user flow diagrams, interface designs and prototypes
- Experience working in multidisciplinary agile team(s)
- Communicating ideas clearly to diverse audience groups using multiple remote and face-to-face methods (e.g. show and tells, meetings, presentations, conferences, user and stakeholder interviews)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
