Business Support Officer

Job summary

You will be joining the National Specialised Commissioning Team on a high profile; complex transformation change programme necessitating dedicated management and oversight including close working with several critical partners, providers, and other stakeholders.

In April 2024 the Cass Review delivered its final report on changes needed to improve NHS services for children and young people with gender incongruence. The Government and the NHS have committed to implementing the Cass Review recommendations.

The programme has made considerable progress to implement the Cass Review recommendations in introducing a fundamentally different model of care and to expand the gender service provision including the first phase of establishing new children and young people's gender services.

You will support the programme, through your administration skills, deliver the following priorities:

• Support the newly opened children and young people's gender services
• Commission additional regional service providers
• Develop a final service specification, making sure this is in line with the recommendations from the Cass Review
• Publish a service specification that defines access into the new children and young people's gender services
• Support the design of new service specifications for adult gender services

Main duties of the job

You will support the Gender Programme in managing the process for implementation transformational change, and design and implement new delivery models and pathways for specialised services including:

• Providing high quality project, service, initiative and administrative support including information and analysis.
• Acting as a pivotal communication link between the programme and other teams and external organisations.
• Ensuring that all planned activities are co-ordinated effectively.
• Managing the team's business support function, including developing and managing the team's business plan, progress and reporting risk and issue management and coordination of all corporate business returns.
• Providing diary management to the Deputy Director
• Organising and co-ordinating meetings
• Preparing agendas, circulating papers and actions.
• Managing both virtual and face-to-face events.
• Managing team generic inbox ensuring queries are dealt with appropriately and efficiently.
• Receive, examine, process and send documentation and correspondence.
• Maintain electronic files and systems, as required.
• Financial administration including raising purchase orders.
• Propose and develop policies relevant to the role level to support programme activities and processes are efficient as possible.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.

• Making the NHS a great place to work, where our people can make a difference and achieve their potential.

• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care

• Optimising the use of digital technology, research, and innovation

• Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Employer details

Employer name

NHS England

Address

Wellington House

London

SE1 8UG

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

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Employer details

Employer name

NHS England

Address

Wellington House

London

SE1 8UG

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

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