NHS England

Lead Administrator

This job is now closed

Job summary

A number of exciting opportunities have arisen for highly organised, motivated individuals to join the National School of Healthcare Science (NSHCS) as Lead Administrators.

The NSHCS is responsible for overseeing and supporting the implementation and delivery of training and education programmes for Healthcare Scientists. These posts will be an integral part of the School in supporting the progression, assessment and completion of programmes for learners so they can provide high quality scientific services to patients.

The post holders will work with a wide and varied range of stakeholders at all levels and will have an important external facing role in liaising with trainees and their training departments across the UK.

If successful, you will be part of an established, friendly and hard-working team where you contribution will be highly valued to the work of the School. So, if you are looking for a varied and challenging role with the opportunity to excel in a career in administration then this might just be the job for you.

Main duties of the job

The post holders will be responsible for providing comprehensive business and project administration support as part of the School's Programme Support team. This will include meeting and event management, providing professional communication and support services for trainees, training departments, assessors and other stakeholders. Management, collation and reporting of data, minute taking, working confidentially with a high level of accuracy and attention to detail. The roles include management of the school mailboxes, ensuring emails are answered in an accurate, timely and professional way.

Able to work in a fast-paced environment, you must have proven administrative and project support skills, experience and be committed to providing a quality support service, working with a high degree of professionalism being capable of managing a very diverse workload working to tight deadlines. You should have an NVQ Level 3 in a related subject or equivalent experience with excellent IT skills and confident in using Microsoft office packages.

Strong organisational, interpersonal and communication skills are essential in these roles. We are also seeking people with the skills to work independently using their own initiative with minimal supervision who are also capable of overseeing the workload of others and delivering to deadlines.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

13 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-EOE-6605754-E

Job locations

23 Stephenson Street

Stephenson Street

Birmingham

B2 4DH

Job description

Job responsibilities

Please refer to job description and person specification attached.

The School has an office based in Birmingham but operates a hybrid model of working with 40% in person working and 60% home working expected. As a national organisation there may be some requirement to travel nationally and stay overnight on occasion to support events and activities associated with the training so a flexible approach is needed.

Job description

Job responsibilities

Please refer to job description and person specification attached.

Person Specification

Qualifications

Essential

GCSE, or equivalent passes at Grade C or above in English and Mathematics as a minimum
Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or equivalent proven experience
Qualification(s) or demonstrable experience in the use of IT systems and software e.g. Outlook, Word, Excel, Powerpoint and Access

Knowledge & Experience

Essential

Intermediate knowledge of Microsoft Office including Word and Excel
Proven administrative / secretarial experience including initiating and maintaining office systems and minute taking
Experience of supporting projects and/ or events
Demonstrable experience in dealing with the public and dealing with sensitive and confidential information

Desirable

Understanding of Confidentiality and Data Protection legislation

Skills and Abilities

Essential

Clear communicator with excellent writing, data entry and telephone skills ensuring accuracy
Able to work on own initiative, organising and prioritising own workload to set deadlines
Able to engender trust and confidence and demonstrate integrity in the provision of advice and support
Enthusiastic and motivated to learn and assimilate new skills and take personal responsibility to do so
Project administration and data management skills

Desirable

Positive and flexible approach to work.

Values and Behaviours

Essential

Work as part of a team to support others and improve services
Take initiative and work proactively, consulting others when necessary; take personal responsibility for your actions and recognise your own limitations
Have the confidence to speak up/challenge and ask questions in order to understand.
Understand a clear accountability but be able to work across boundaries, working to the best of your ability

Desirable

Undertake continued learning and share ideas to make constant improvements
Commitment to continuing professional development
Make appropriate, efficient and effective use of resources

Person Specification

Qualifications

Essential

GCSE, or equivalent passes at Grade C or above in English and Mathematics as a minimum
Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or equivalent proven experience
Qualification(s) or demonstrable experience in the use of IT systems and software e.g. Outlook, Word, Excel, Powerpoint and Access

Knowledge & Experience

Essential

Intermediate knowledge of Microsoft Office including Word and Excel
Proven administrative / secretarial experience including initiating and maintaining office systems and minute taking
Experience of supporting projects and/ or events
Demonstrable experience in dealing with the public and dealing with sensitive and confidential information

Desirable

Understanding of Confidentiality and Data Protection legislation

Skills and Abilities

Essential

Clear communicator with excellent writing, data entry and telephone skills ensuring accuracy
Able to work on own initiative, organising and prioritising own workload to set deadlines
Able to engender trust and confidence and demonstrate integrity in the provision of advice and support
Enthusiastic and motivated to learn and assimilate new skills and take personal responsibility to do so
Project administration and data management skills

Desirable

Positive and flexible approach to work.

Values and Behaviours

Essential

Work as part of a team to support others and improve services
Take initiative and work proactively, consulting others when necessary; take personal responsibility for your actions and recognise your own limitations
Have the confidence to speak up/challenge and ask questions in order to understand.
Understand a clear accountability but be able to work across boundaries, working to the best of your ability

Desirable

Undertake continued learning and share ideas to make constant improvements
Commitment to continuing professional development
Make appropriate, efficient and effective use of resources

Employer details

Employer name

NHS England

Address

23 Stephenson Street

Stephenson Street

Birmingham

B2 4DH

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Employer details

Employer name

NHS England

Address

23 Stephenson Street

Stephenson Street

Birmingham

B2 4DH

Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)