NHS England

Business Support Team Coordinator

Information:

This job is now closed

Job summary

The post holder will work as part of a team delivering an efficient and effective Business Management Support Service to co-ordinate and support managers and staff in the delivery of their key programmes.

Established in 2024 as part of the new NHS England structure, the Business Support Team provides support to eight directorates within the region via three hubs:-

Hub 1 - Chief Operating Officer / Strategy and Transformation

Hub 2 - Nursing and Medical /Public Health

Hub 3 - Workforce Training and Education / Finance / Health and Justice

Main duties of the job

  • Provide business and office management support, contributing to the completion of business returns and reports, update on budgets and supporting team business plan.

  • Act as the main point of contact with stakeholders on the management of relevant activities.

  • Organising and/or facilitating multi-disciplinary meetings where agreed and present on progress, ensuring that all actions are logged and followed up as required.

  • Support teams to ensure that the portfolio of tasks/activities is planned, managed and delivered effectively.

  • Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/activities by providing high quality support including complex information and analysis, communications and stakeholder management.

  • Ensure that all documentation relevant to the business is completed and kept up to date in line with organisational requirements.

  • Provide the main point of contact for the business task; lead on regular reporting with local / national teams', collate returns, undertake analysis, provide update briefings for directors, support evaluation of the programme and enable systems and processes for regional colleagues to share and learn from the outputs of the programme.

  • Manage / secretariat relevant meetings, including taking minutes / actions, collating papers and preparing agendas.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Details

Date posted

07 November 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum (exclusive of London weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-SE-6751818-E

Job locations

Any South East Office Region

South East Region

SE1 8UG


Job description

Job responsibilities

  • Co-ordinating business support.

  • Efficient business support given to individuals and teams.

  • Providing accurate data and information.

  • Informing key stakeholders of business updates, progress and risks.

  • Developing and maintaining comprehensive business plans.

  • Promoting objectives and learning from business programmes.

  • Please refer to Assignment Brief for more information where applicable.

  • Please refer to the Appendix to JD for further important information.

Job description

Job responsibilities

  • Co-ordinating business support.

  • Efficient business support given to individuals and teams.

  • Providing accurate data and information.

  • Informing key stakeholders of business updates, progress and risks.

  • Developing and maintaining comprehensive business plans.

  • Promoting objectives and learning from business programmes.

  • Please refer to Assignment Brief for more information where applicable.

  • Please refer to the Appendix to JD for further important information.

Person Specification

Education / Training / Qualification

Essential

  • Educated to a degree level or equivalent level of experience of working at a similar level in specialist area.

Knowledge and Experience

Essential

  • Experience of providing business support to senior managers and managing relationships between senior professionals.
  • Experience in communications and stakeholder management.

Desirable

  • Comprehensive knowledge of project management and/or health information systems development

Skills / Abilities

Essential

  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
  • Takes decisions on difficult and contentious issues where there may be several courses of action.

Interpersonal Skills

Essential

  • Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
  • Adaptability, flexibility to work and ability to cope with uncertainty and change.
Person Specification

Education / Training / Qualification

Essential

  • Educated to a degree level or equivalent level of experience of working at a similar level in specialist area.

Knowledge and Experience

Essential

  • Experience of providing business support to senior managers and managing relationships between senior professionals.
  • Experience in communications and stakeholder management.

Desirable

  • Comprehensive knowledge of project management and/or health information systems development

Skills / Abilities

Essential

  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
  • Takes decisions on difficult and contentious issues where there may be several courses of action.

Interpersonal Skills

Essential

  • Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
  • Adaptability, flexibility to work and ability to cope with uncertainty and change.

Employer details

Employer name

NHS England

Address

Any South East Office Region

South East Region

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Any South East Office Region

South East Region

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Business Manager

Sophie Isham

sophie.isham@nhs.net

Details

Date posted

07 November 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum (exclusive of London weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-SE-6751818-E

Job locations

Any South East Office Region

South East Region

SE1 8UG


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)