Job summary
An exciting opportunity has arisen for a Senior Project Manager to join the Platforms NHS Notify team.
The NHS Notify service provides a communications solution for organisations both within and outside NHS England to send communications to patients via NHS App, Email, SMS, and Letter, promoting a "digital first approach" thereby realising cost savings for the NHS.
The role is an essential part of the NHS Notify service, taking responsibility for managing the onboarding of internal and external integration partners (or use cases) onto the service, coordinating required steps and ensuring they are integrated successfully, and raising any associated risks and issues.
The NHS Notify service is continually improving its processes and products, and a key responsibility of the role is through their extensive knowledge of the onboarding process to suggest and implement improvements to the service.
Main duties of the job
Duties Include:
- Own the NHS Notify Onboarding process
- Continually improve the Notify onboarding process and act as an SME for the process, feeding in requirements alongside the BA to improve the product and process
- Contribute to improving ways of working within the Onboarding team
- Create and own guidance notes for potential use cases
- Ensure documentation is maintained and updated to ensure this is accurate at all times
- Manage the onboarding plans and execution of the onboarding plans for each onboarding partner, working with other sections of the Notify team to deliver
- Own the reporting of progress for onboarding use cases
- Be the main point of contact for onboarding integration partners
- Sign-post onboarding partners to supporting guidance, respond to queries and raise queries with wider team as necessary ensuring that the knowledge base is updated and knowledge is shared with others
- Manage risks and issues to delivery of the roadmap
- Work with Notify stakeholders to align deliveries of additional functionality in line with user case requirements
- Work closely with Business Relationship Managers to onboard use cases from the backlog
- Track work via Jira and update Jira programme plans regularly
- Coordinate workloads with other Onboarding Managers to effectively balance requests
About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Job description
Job responsibilities
This assignment brief should only be read in conjunction with the generic job description listed in the reference section above. Please therefore refer to the Generic Job Description for more information. Please also refer to the Appendix to JD for further important information.
Background
The NHS Notify service provides a communications solution for organisations both within and outside NHS England to send communications to patients via NHS App, Email, SMS, and Letter, promoting a digital first approach thereby realising cost savings for the NHS.
The role is an essential part of the NHS Notify service, taking responsibility for managing the onboarding of internal and external integration partners (or use cases) onto the service, coordinating required steps and ensuring they are integrated successfully, and raising any associated risks and issues.
The NHS Notify service is continually improving its processes and products, and a key responsibility of the role is through their extensive knowledge of the onboarding process to suggest and implement improvements to the service.
Duties
- Own the NHS Notify Onboarding process
- Continually improve the Notify onboarding process and act as an SME for the process, feeding in requirements alongside the BA to improve the product and process
- Contribute to improving ways of working within the Onboarding team
- Create and own guidance notes for potential use cases
- Ensure documentation is maintained and updated to ensure this is accurate at all times
- Manage the onboarding plans and execution of the onboarding plans for each onboarding partner, working with other sections of the Notify team to deliver
- Own the reporting of progress for onboarding use cases
- Be the main point of contact for onboarding integration partners
- Sign-post onboarding partners to supporting guidance, respond to queries and raise queries with wider team as necessary ensuring that the knowledge base is updated and knowledge is shared with others
- Manage risks and issues to delivery of the roadmap
- Work with Notify stakeholders to align deliveries of additional functionality in line with user case requirements
- Work closely with Business Relationship Managers to onboard use cases from the backlog
- Track work via Jira and update Jira programme plans regularly
- Coordinate workloads with other Onboarding Managers to effectively balance requests
Accountabilities and Responsibilities
- Accountable for the timely onboarding of use cases to NHS Notify, ensuring all key governance and approvals has taken place, and correct technical pathway has been followed as per the use cases requirements
Relationships (External)
- Programme leads and business/technical team members from integrating partners including NHSE organisations and private sector
- NHS App and Mobile First colleagues
Key Relationships (Internal)
- Directors of the Cohorting Pillar / NHS Notify programme team
- NHS Notify Programme Managers, Product Owners, and Delivery Managers
- NHS Notify User Centred Design colleagues
- NHS Notify Onboarding Managers / Business Relationship Managers and supporting Business Analysts
- Onboarding Managers within other parts of the organisation
Job description
Job responsibilities
This assignment brief should only be read in conjunction with the generic job description listed in the reference section above. Please therefore refer to the Generic Job Description for more information. Please also refer to the Appendix to JD for further important information.
Background
The NHS Notify service provides a communications solution for organisations both within and outside NHS England to send communications to patients via NHS App, Email, SMS, and Letter, promoting a digital first approach thereby realising cost savings for the NHS.
The role is an essential part of the NHS Notify service, taking responsibility for managing the onboarding of internal and external integration partners (or use cases) onto the service, coordinating required steps and ensuring they are integrated successfully, and raising any associated risks and issues.
The NHS Notify service is continually improving its processes and products, and a key responsibility of the role is through their extensive knowledge of the onboarding process to suggest and implement improvements to the service.
Duties
- Own the NHS Notify Onboarding process
- Continually improve the Notify onboarding process and act as an SME for the process, feeding in requirements alongside the BA to improve the product and process
- Contribute to improving ways of working within the Onboarding team
- Create and own guidance notes for potential use cases
- Ensure documentation is maintained and updated to ensure this is accurate at all times
- Manage the onboarding plans and execution of the onboarding plans for each onboarding partner, working with other sections of the Notify team to deliver
- Own the reporting of progress for onboarding use cases
- Be the main point of contact for onboarding integration partners
- Sign-post onboarding partners to supporting guidance, respond to queries and raise queries with wider team as necessary ensuring that the knowledge base is updated and knowledge is shared with others
- Manage risks and issues to delivery of the roadmap
- Work with Notify stakeholders to align deliveries of additional functionality in line with user case requirements
- Work closely with Business Relationship Managers to onboard use cases from the backlog
- Track work via Jira and update Jira programme plans regularly
- Coordinate workloads with other Onboarding Managers to effectively balance requests
Accountabilities and Responsibilities
- Accountable for the timely onboarding of use cases to NHS Notify, ensuring all key governance and approvals has taken place, and correct technical pathway has been followed as per the use cases requirements
Relationships (External)
- Programme leads and business/technical team members from integrating partners including NHSE organisations and private sector
- NHS App and Mobile First colleagues
Key Relationships (Internal)
- Directors of the Cohorting Pillar / NHS Notify programme team
- NHS Notify Programme Managers, Product Owners, and Delivery Managers
- NHS Notify User Centred Design colleagues
- NHS Notify Onboarding Managers / Business Relationship Managers and supporting Business Analysts
- Onboarding Managers within other parts of the organisation
Person Specification
Qualifications
Essential
- Project-related discipline and qualification (Prince 2, Agile)
Knowledge
Essential
- Worked within a busy, high-profile project environment
Desirable
- Digital Onboarding Service
Skills
Essential
- Ability to manage multiple workstreams
- Risk and Issue Management
- Strong stakeholder management skills
- Undertakes negotiations with an understanding of how to identify and pre-empt conflict, agree resolution action plans and appropriate approaches to escalate where required.
Desirable
- Experience of working with Jira / Confluence
Person Specification
Qualifications
Essential
- Project-related discipline and qualification (Prince 2, Agile)
Knowledge
Essential
- Worked within a busy, high-profile project environment
Desirable
- Digital Onboarding Service
Skills
Essential
- Ability to manage multiple workstreams
- Risk and Issue Management
- Strong stakeholder management skills
- Undertakes negotiations with an understanding of how to identify and pre-empt conflict, agree resolution action plans and appropriate approaches to escalate where required.
Desirable
- Experience of working with Jira / Confluence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
