Quality Coordinator

NHS England

Information:

This job is now closed

Job summary

You will be joining the enthusiastic and collaborative Education Quality team of NHS England - London, which is responsible for ensuring that educational quality is a priority for all education and clinical placement providers across London. The team has a multi-professional approach to quality management and assurance and is the primary point of contact where there are any education quality concerns, regardless of profession, in a learning environment.

The team is part of the Workforce, Training and Education directorate and holds specific responsibilities resulting from this. The purpose of the directorate is to ensure that the NHS in England has a sufficient and inclusive workforce with the knowledge, skills, values and behaviours to deliver compassionate high-quality health and care to the people it serves.

Main duties of the job

As the Education Quality Coordinator you will be expected to organise, facilitate and document quality interventions within the London region. You will be responsible for developing and maintaining relationships with a wide array of stakeholders within NHS England, Education and Clinical Placement Providers across all multi-professional healthcare groups and clinical settings. Over time you will become the subject matter expert for all quality concerns and interventions within your defined role.

You will be responsible for line management and development of one Education Quality Officer, working closely together to support internal NHS England colleagues to drive quality improvement within education and training in the London region.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

30 October 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-LON-6727519-E

Job locations

10 South Colonnade (10 SC)

London

E14 4PU


Job description

Job responsibilities

  • Support the Quality Manager in discharging their wider responsibilities.
  • Reviewandinterpretcomplexanalysistomakerecommendationsforchange,newpolicy/procedure.
  • Regularly use online data systems and complex data sets tosupportthe deliveryof service.
  • Toplan,coordinate,deliverandhaveoversightofmulti-professionalqualityreviewstolearningenvironmentsacrossLondon.
  • Be responsible for the management of a number of portfoliospecific business process and systems ensuring that theseremain fit for purpose at all times making suggestions foradaptations,andrecommendationswhereneeded.
  • Maintain oversight and monitor all requirements and associated actionsinplaceforaportfoliooforganisations.
  • To work with colleagues in the review of risk-based informationand metrics/data associated with education providers, toimplementarisk-basedapproachtoreviews.
  • To analyse captured dataprior to any review and write asummaryreport.
  • To write comprehensive and detailed post review reports, quickly and accurately, drawing conclusions and making recommendations on requirements and actions to be taken.
  • Opportunities to become involved in developing business processes s within the team.

Fixed Term

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Job description

Job responsibilities

  • Support the Quality Manager in discharging their wider responsibilities.
  • Reviewandinterpretcomplexanalysistomakerecommendationsforchange,newpolicy/procedure.
  • Regularly use online data systems and complex data sets tosupportthe deliveryof service.
  • Toplan,coordinate,deliverandhaveoversightofmulti-professionalqualityreviewstolearningenvironmentsacrossLondon.
  • Be responsible for the management of a number of portfoliospecific business process and systems ensuring that theseremain fit for purpose at all times making suggestions foradaptations,andrecommendationswhereneeded.
  • Maintain oversight and monitor all requirements and associated actionsinplaceforaportfoliooforganisations.
  • To work with colleagues in the review of risk-based informationand metrics/data associated with education providers, toimplementarisk-basedapproachtoreviews.
  • To analyse captured dataprior to any review and write asummaryreport.
  • To write comprehensive and detailed post review reports, quickly and accurately, drawing conclusions and making recommendations on requirements and actions to be taken.
  • Opportunities to become involved in developing business processes s within the team.

Fixed Term

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person Specification

Values and Behaviours

Essential

  • Understanding of and commitment to equality of opportunity and good working relationships.
  • Actively develops themselves and supports others to do the same

Experience and Knowledge

Essential

  • Knowledge and understanding of education and training systems and structures in health care.
  • Experience of organisation of meetings and producing complex reports and records from these meetings.
  • Experience of developing and managing positive working relationships with senior professional specialists.

Skills and Capabilities

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Attention to detail combined with the ability to extract key messages from complex analysis.
  • Ability to adapt effectively to evolving priorities. Ability to network with colleagues over a wide range of professional disciplines and sectors.

Qualifications

Essential

  • oEducated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
Person Specification

Values and Behaviours

Essential

  • Understanding of and commitment to equality of opportunity and good working relationships.
  • Actively develops themselves and supports others to do the same

Experience and Knowledge

Essential

  • Knowledge and understanding of education and training systems and structures in health care.
  • Experience of organisation of meetings and producing complex reports and records from these meetings.
  • Experience of developing and managing positive working relationships with senior professional specialists.

Skills and Capabilities

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Attention to detail combined with the ability to extract key messages from complex analysis.
  • Ability to adapt effectively to evolving priorities. Ability to network with colleagues over a wide range of professional disciplines and sectors.

Qualifications

Essential

  • oEducated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

10 South Colonnade (10 SC)

London

E14 4PU


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

10 South Colonnade (10 SC)

London

E14 4PU


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Deputy Education Quality Manager

Ed Praeger

Ed.Praeger@nhs.net

07757407483

Date posted

30 October 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-LON-6727519-E

Job locations

10 South Colonnade (10 SC)

London

E14 4PU


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)