Senior Communications and Engagement Officer

NHS England

Information:

This job is now closed

Job summary

We have an exciting opportunity for a communications professional to join the Workforce, Training and Education directorate at NHS England.

The post holder will work as part of adynamic team in delivering an effective service supporting managers and staff across their assigned role.

They will deliver high quality, insight-led communications and engagement for their assigned area(s) that is measurable, impactful and helps policy, products and services to succeed. The role will develop activity plans to deliver communications and engagement strategies for their assigned area(s).

This includes (but is not limited to) the following:

  • Develop compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes
  • Deliver communications and engagement activity for assigned area(s), developing a good understanding of how they align to the communications objectives for NHSE and the overall strategy and business plan
  • Work effectively with other directorates, regional teams and the national comms team to ensure a one-team coherent approach
  • Works with minimal supervision, recognising when an issue warrants escalation

You can find full details about this role in the attached Job Description and other supporting documents.

Main duties of the job

The post holder will be expected to support the business needs of the Workforce, Training and Education Directorate. You can be reassigned to different directorates as the business priorities for NHS England change and develop.

The post holder will work as part of adynamic team in delivering an effective service supporting managers and staff across their assigned role. They will deliver high quality, insight-led communications and engagement for their assigned area(s) that is measurable, impactful and helps policy, products and services to succeed. The role will develop activity plans to deliver communications and engagement strategies for their assigned area(s).

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

25 October 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-STR-6704464-E

Job locations

NHS England Office in London/Leeds

London/Leeds

SE1 8UG


Job description

Job responsibilities

  • Develop compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes
  • Deliver communications and engagement activity for assigned area(s), developing a good understanding of how they align to the communications objectives for NHSE and the overall strategy and business plan
  • Work effectively with other directorates, regional teams and the national comms team to ensure a one-team coherent approach
  • Works with minimal supervision, recognising when an issue warrants escalation

Job description

Job responsibilities

  • Develop compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes
  • Deliver communications and engagement activity for assigned area(s), developing a good understanding of how they align to the communications objectives for NHSE and the overall strategy and business plan
  • Work effectively with other directorates, regional teams and the national comms team to ensure a one-team coherent approach
  • Works with minimal supervision, recognising when an issue warrants escalation

Person Specification

Knowledge and experience

Essential

  • Understanding, knowledge and skill in a range of communications disciplines from the following: strategic communications, internal communications, media relations, events, behaviour change, campaigns, marketing, reputation management, change management, stakeholder engagement, project management and public affairs.
  • Experience of working simultaneously on multiple communications and engagement activities, with excellent project management, planning and coordination across a range of communications and engagement disciplines and channels
  • Knowledge of working in matrix environment where you are part of a comms and engagement team but are working directly with other policy/product/service teams, their senior leaders and stakeholders.
  • Good understanding of varied communication channels, their impact, limitations, risks and opportunities, and good experience in their use.

Skills Capabilities & Attributes

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Attention to detail combined with the ability to extract key messages from complex analysis.
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Further training or significant experience in project management, financial management or supporting change management processes.
Person Specification

Knowledge and experience

Essential

  • Understanding, knowledge and skill in a range of communications disciplines from the following: strategic communications, internal communications, media relations, events, behaviour change, campaigns, marketing, reputation management, change management, stakeholder engagement, project management and public affairs.
  • Experience of working simultaneously on multiple communications and engagement activities, with excellent project management, planning and coordination across a range of communications and engagement disciplines and channels
  • Knowledge of working in matrix environment where you are part of a comms and engagement team but are working directly with other policy/product/service teams, their senior leaders and stakeholders.
  • Good understanding of varied communication channels, their impact, limitations, risks and opportunities, and good experience in their use.

Skills Capabilities & Attributes

Essential

  • Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
  • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
  • Attention to detail combined with the ability to extract key messages from complex analysis.
  • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.

Qualifications

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
  • Further training or significant experience in project management, financial management or supporting change management processes.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

NHS England Office in London/Leeds

London/Leeds

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

NHS England Office in London/Leeds

London/Leeds

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Senior Communications and Engagement Manager

Sally Scott

sally.scott23@nhs.net

Date posted

25 October 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-STR-6704464-E

Job locations

NHS England Office in London/Leeds

London/Leeds

SE1 8UG


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)