Deputy Director of UEC Performance

NHS England

The closing date is 20 October 2024

Job summary

This post is part of the senior structure for the Chief Operating Officer Directorate. The purpose of the COO Directorate is to lead on operational performance and improvement for the South East Region including:

monitoring performance against annual operating plans and constitutional standards

delivering bespoke improvement support to systems via the virtual improvement hub to optimise their overall performance and reduce unwarranted clinical variation

leading the co-ordination of regional operational planning and assurance

The team works closely with ICB UEC and performance leads, matrix working within the directorate and across broader teams such as Primary Care and Mental Health, closely with the National Emergency and Elective Care Programme Management Office, Ambulance Services, Emergency Care Intensive Support Team and associated teams.

The post holder will have accountability and responsibility for the strategic and operational development of the Team. Plans to achieve the strategy will be underpinned by the delivery of short to medium term objectives.

Key aspects of this role will be to: -

o Ensure the strategy is formulated, understood by all stakeholders and is delivered utilising all available resources efficiently and effectively.

o Ensure the development and management of relevant strategic plans, within the Sector.

Main duties of the job

Identify where investments are needed outside the annual planning cycle

Be accountable for the establishment and performance of the UEC programme to ensure regional oversight and successful delivery of complex, multifaceted outcomes delivered through a structured programme approach which includes setting goals, objectives, managing resources, risk management, milestones and measures of success.

Establish good working relationships with all senior stakeholders

Be accountable for the implementation and delivery of governance and reporting processes to provide programme assurance to all stakeholders.

Robustly challenge programme slippage and secure an urgent programme recovery action plan with assigned accountabilities.

Ensure that effective arrangements are in place to enable the regional programme to connect efficiently with the national UEC team and ICS programmes so as to maintain good relationships.

Manage multiple requests for information with short deadlines, designing and implementing systems and processes to ensure that there is a grip on, and understanding of, programme performance and delivery issues across the NHS in the South East and that the programme assurance framework is being used effectively. It requires the building of good relationships across NHS England in order to influence decision making and to unblock issues.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. The post holder will be expected to come in to the London office twice a week.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

04 October 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£99,891 to £114,949 a year (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-SE-6670602-E

Job locations

South East Regional Offices

London, Horley, Southampton, Reading

SE1 8UG


Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Job description

Job responsibilities

You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Person Specification

Qualifications

Essential

  • Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area
  • Experience of improvement methodologies including formal training

Knowledge and Experience

Essential

  • Significant Senior Operational experience designing, implementing and running Urgent and Emergency Care Services
  • Performance management of complex services
  • Experience of working with senior clinicians to implement quality improvement approach to service development

Skills

Essential

  • Advanced Communication and negotiation skills, operating as a system convenor managing cross organisational competing demands with stakeholders
  • Ability to rapidly analyse and utilise complex data sets to identify variance and opportunities for improvement.
  • Ability to hold senior leaders to account for performance delivery, ensuring that plans are credible and delivered to time and budget.
Person Specification

Qualifications

Essential

  • Educated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist area
  • Experience of improvement methodologies including formal training

Knowledge and Experience

Essential

  • Significant Senior Operational experience designing, implementing and running Urgent and Emergency Care Services
  • Performance management of complex services
  • Experience of working with senior clinicians to implement quality improvement approach to service development

Skills

Essential

  • Advanced Communication and negotiation skills, operating as a system convenor managing cross organisational competing demands with stakeholders
  • Ability to rapidly analyse and utilise complex data sets to identify variance and opportunities for improvement.
  • Ability to hold senior leaders to account for performance delivery, ensuring that plans are credible and delivered to time and budget.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

South East Regional Offices

London, Horley, Southampton, Reading

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

South East Regional Offices

London, Horley, Southampton, Reading

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Director of Performance

Frances Woodroffe

frances.woodroffe1@nhs.net

07713796087

Date posted

04 October 2024

Pay scheme

Agenda for change

Band

Band 9

Salary

£99,891 to £114,949 a year (exclusive of London Weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-SE-6670602-E

Job locations

South East Regional Offices

London, Horley, Southampton, Reading

SE1 8UG


Supporting documents

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