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Assistant Director - Outpatient Targeted Delivery

NHS England

The closing date is 17 October 2024

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Job summary

We are recruiting a substantive assistant director (band 8D) to lead the priority clinical pathways work for the Targeted Delivery team within the Elective Recovery Programme, within the Chief Operating Officer's Directorate. This role will focus on the delivery of optimised and reformed specialty pathways. The work supports the NHS to deliver Elective Recovery and return to the achievement of Constitutional Standards. You would join our team at a critical and exciting time as we develop patient pathways for the future alongside continuing to tackle the elective care backlog.

The national elective recovery programme focuses on increasing and maximising NHS capacity over the next few years. Our key ambitions are eliminating long waiting times for patients and reducing diagnostic waiting times as well as a focus on productivity, including in outpatients. It is expected that there will be a new elective recovery plan required within the next 6 months and therefore an exciting opportunity to contribute to setting the future elective care direction for the NHS. The Targeted Delivery team will need to be agile and respond appropriately to support the NHS to deliver a new set of elective care priorities, including in outpatients.

Main duties of the job

We are looking for someone with:

  • An excellent operational understanding of NHS elective and/or outpatient care, ideally including experience of working in an NHS Trust alongside clinical leaders
  • Experience of supporting delivery of complex improvement and change initiatives
  • Expertise of programme and project management, leading a team to deliver a complex portfolio (including pathway redesign and executive performance reporting) within agreed timescales, budgets and competing demands
  • Experience managing a high performing team working in a complex area
  • Excellent relationship management skills with a wide range of both clinical and operational staff, and have held relationships at senior level both internally and externally.

In order to deliver our objectives, the team collaborates closely with key stakeholders across NHSE, including GIRFT, Elective Care IST, Diagnostics, National Clinical Directors, regional colleagues and beyond. There is also a need to regularly connect with key external stakeholder groups, including including Royal Colleges, Specialty Associations and organisations representing the interests of patients.

About us

Elective Recovery and Outpatients team is committed to creating a working environment which values talent, potential, knowledge, experience, skills, inclusive values and behaviours. Our team strives to empower people from all backgrounds and communities. We aim to support staff by having an inclusive and trusted workplace. We aim to eliminate any disadvantage based on age, disability, marriage, civil partnership, race, culture, religion or belief, lack of religion or belief, sex, gender identity, sexual orientation, pregnancy and maternity. NHS England has 10 staff networks offering supportive, diverse communities.

We aim to create an inclusive experience for all candidates, including those with long term health conditions and a learning disability. This includes supporting the neurodiversity of our candidates. If you tell us that you have a disability, neurodiversity or neurodivergence, we can make reasonable adjustments to ensure that any selection processes, including the interview, is fair and equitable.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

03 October 2024

Pay scheme

Agenda for change

Band

Band 8d

Salary

£88,168 to £101,677 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-COO-6663199-E

Job locations

Any NHSE base/Hybrid Working

Any NHSE base

SE1 8UG


Job description

Job responsibilities

This role has a key focus on driving forward work through a clinical lens and alongside senior national clinical leaders on pathway optimisation and delivery over a 1-2 year horizon. For 2024/25 the focus will be on 5 priority specialties (cardiology, respiratory, ENT, gastroenterology and urology), with the wider team also continuing to focus on transformational initiatives in dermatology, including the potential of new technologies. This role also leads and manages a team, and a vital aspect of this role is to support the continued high-quality delivery of the team and enable the effective development and wellbeing of all team members.

More information is provided in the attached Job description and person specification.

Job description

Job responsibilities

This role has a key focus on driving forward work through a clinical lens and alongside senior national clinical leaders on pathway optimisation and delivery over a 1-2 year horizon. For 2024/25 the focus will be on 5 priority specialties (cardiology, respiratory, ENT, gastroenterology and urology), with the wider team also continuing to focus on transformational initiatives in dermatology, including the potential of new technologies. This role also leads and manages a team, and a vital aspect of this role is to support the continued high-quality delivery of the team and enable the effective development and wellbeing of all team members.

More information is provided in the attached Job description and person specification.

Person Specification

Knowledge and experience

Essential

  • In depth additional expert knowledge acquired over a significant period of time in one or more of the following area(s): outpatient recovery and transformation, PIFU, missed appointments, coordinated care, strategy and policy delivery.

Skills and capabilities

Essential

  • Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
  • Ability to analyse numerical and written data, assess verbal, written, numerical and draw appropriate conclusions.
  • Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate.

Values and behaviours

Essential

  • Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others.
  • Self-awareness in teams of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.

Qualifications

Essential

  • Educated to Master's level or equivalent level or equivalent experience of working at a senior level in specialist area
Person Specification

Knowledge and experience

Essential

  • In depth additional expert knowledge acquired over a significant period of time in one or more of the following area(s): outpatient recovery and transformation, PIFU, missed appointments, coordinated care, strategy and policy delivery.

Skills and capabilities

Essential

  • Ability to provide and receive, convey and present highly complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
  • Ability to analyse numerical and written data, assess verbal, written, numerical and draw appropriate conclusions.
  • Demonstrates sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate.

Values and behaviours

Essential

  • Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others.
  • Self-awareness in teams of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.

Qualifications

Essential

  • Educated to Master's level or equivalent level or equivalent experience of working at a senior level in specialist area

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

Any NHSE base/Hybrid Working

Any NHSE base

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Employer details

Employer name

NHS England

Address

Any NHSE base/Hybrid Working

Any NHSE base

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

For questions about the job, contact:

Director of Outpatient Transformation and Recovery

Marianne Monie

m.monie@nhs.net

Date posted

03 October 2024

Pay scheme

Agenda for change

Band

Band 8d

Salary

£88,168 to £101,677 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-COO-6663199-E

Job locations

Any NHSE base/Hybrid Working

Any NHSE base

SE1 8UG


Supporting documents

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