UEC Programme Manager

NHS England

The closing date is 17 October 2024

Job summary

We are looking for a UEC programme manager to work in a dynamic team to help London deliver it's UEC transformation and improvement agenda. This is an excellent opportunity to contribute to a major high-profile programme and make a difference to the population of London. You would join our team at an important time as we support London systems to tackle some of its most critical challenges and respond to new opportunities in the UEC space. The candidate must have extensive understanding and experience of the UEC pathway and a track record of delivering successful strategic programmes and projects using a structured programme approach. This role will provide the opportunity to work across the London region, with a range of stakeholders across ICBs, provider organisations, in-region teams and national leads. The successful candidate will work both strategically to support programme delivery and work directly with Integrated Care Boards (ICBs) and providers with a real opportunity to influence UEC delivery and outcomes in the London region. The UEC Programme Manager will work on optimising access to alternative pathways to Emergency Departments, by working with other regional leads on specific work programmes (e.g. UCR, Virtual Wards, Primary Care), ICBs and other key external providers (e.g. 999, 111, UTCs and integrated community teams).

Main duties of the job

The post holder will be responsible for the programme management and oversight of key UEC programmes in London as well as wider support for UEC team objectives. Required: Skills and experience in leading and supporting delivery of London's key UEC priorities in line with the National UEC recovery plan utilising recognised programme management methodologies; Setting and delivery of the critical path for key UEC programmes (e.g. Acute Frailty, Same Day Emergency Care); Providing delivery support on other key areas of work as part of the National UEC programme (e.g. Urgent Treatment Centres, Streaming and Redirection, ED Acuity, High Intensity User Programme, Acute Medical Pathway etc.); Deputising for the Deputy Director of UEC; Establishing good working relationships with all senior stakeholders (external and internal) from a range of professional backgrounds to provide support and to level change and improvement; Experience in building and maintaining governance and reporting structures to provide comprehensive updates (with recommendations for actions where necessary) and programme assurance to all stakeholders; Taking a lead role in oversight and assurance, managing risk and providing collaborative solutions and mitigations to deliver programme objectives; Utilising data and intelligence and where required collaboration to develop new data sets (and reporting processes) to provide diagnostics and impact analysis to support informed decision making on programme delivery.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

03 October 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year (exclusive of London weighting)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

990-LON-6671638-E

Job locations

Wellington House

133-155 Waterloo Road

London

SE1 9UG


Job description

Job responsibilities

The post holder is required to be geographically mobile in the London region. This means the post holder should be able to travel around the region within normal working hours as required to support and participate in site visits and events. This role will provide the opportunity to work across the London region, with a range of stakeholders across ICBs, provider organisations, in-region teams and national leads. The successful candidate will work both strategically to support programme delivery and work directly with Integrated Care Boards (ICBs) and providers with a real opportunity to influence UEC delivery and outcomes in the London region. The UEC Programme Manager will work on optimising access to alternative pathways to Emergency Departments, by working with other regional leads on specific work programmes (e.g. UCR, Virtual Wards, Primary Care), ICBs and other key external providers (e.g. 999, 111, UTCs and integrated community teams).The role will also support the Deputy Director of UEC through management and reporting of progress and delivery of Londons UEC strategic plans against national policy ambitions. You can find further details about the job, in the attached Job Description.

Job description

Job responsibilities

The post holder is required to be geographically mobile in the London region. This means the post holder should be able to travel around the region within normal working hours as required to support and participate in site visits and events. This role will provide the opportunity to work across the London region, with a range of stakeholders across ICBs, provider organisations, in-region teams and national leads. The successful candidate will work both strategically to support programme delivery and work directly with Integrated Care Boards (ICBs) and providers with a real opportunity to influence UEC delivery and outcomes in the London region. The UEC Programme Manager will work on optimising access to alternative pathways to Emergency Departments, by working with other regional leads on specific work programmes (e.g. UCR, Virtual Wards, Primary Care), ICBs and other key external providers (e.g. 999, 111, UTCs and integrated community teams).The role will also support the Deputy Director of UEC through management and reporting of progress and delivery of Londons UEC strategic plans against national policy ambitions. You can find further details about the job, in the attached Job Description.

Person Specification

Knowledge and Experience

Essential

  • Extensive knowledge and experience of Urgent & Emergency Care acquired through working at a senior clinical or managerial level or through training
  • Proven record in working with multiple organisations and staff groups to support the delivery of system wide policies and guidance

Qualifications

Essential

  • Educated to degree level or equivalent level of experience of working at a senior level in and have some experience of working in UEC
  • To have one or more of the below programme /project management qualifications or equivalent level of experience: oPrince 2 Practitioner. oAgile project management

Skills Capabilities & Attributes

Essential

  • Must understand the background to and aims of current healthcare policy related to urgent and emergency care, appreciate the implications of this on engagement and have the ability to interpret national policy for implementation
  • Highly developed communication skills with the capability to analyse, review and make sense of highly complex, sensitive or contentious information across a diverse range of subjects relevant to post portfolio.
  • Demonstrable experience of delivering strategic programmes utilising structured programme management methodologies, including identifying potential programme risks and the actions needed to mitigate to ensure minimal impact to programme deliverables
Person Specification

Knowledge and Experience

Essential

  • Extensive knowledge and experience of Urgent & Emergency Care acquired through working at a senior clinical or managerial level or through training
  • Proven record in working with multiple organisations and staff groups to support the delivery of system wide policies and guidance

Qualifications

Essential

  • Educated to degree level or equivalent level of experience of working at a senior level in and have some experience of working in UEC
  • To have one or more of the below programme /project management qualifications or equivalent level of experience: oPrince 2 Practitioner. oAgile project management

Skills Capabilities & Attributes

Essential

  • Must understand the background to and aims of current healthcare policy related to urgent and emergency care, appreciate the implications of this on engagement and have the ability to interpret national policy for implementation
  • Highly developed communication skills with the capability to analyse, review and make sense of highly complex, sensitive or contentious information across a diverse range of subjects relevant to post portfolio.
  • Demonstrable experience of delivering strategic programmes utilising structured programme management methodologies, including identifying potential programme risks and the actions needed to mitigate to ensure minimal impact to programme deliverables

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS England

Address

Wellington House

133-155 Waterloo Road

London

SE1 9UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Wellington House

133-155 Waterloo Road

London

SE1 9UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Deputy Director UEC

Sanjeet Johal

sanjeet.johal@nhs.net

Date posted

03 October 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year (exclusive of London weighting)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

990-LON-6671638-E

Job locations

Wellington House

133-155 Waterloo Road

London

SE1 9UG


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)