Technical Guidance Support Officer

NHS England

The closing date is 15 October 2024

Job summary

Transforming our estate - There's never been a more exciting time to join the NHS as we transform our estate to deliver 21st century care and the best possible outcomes for our patients.

Estates are at the centre of the government's plans for transforming the NHS. The NHS Long Term Plan outlines the need to 'accelerate the redesign of patient care to future-proof the NHS for the decade ahead.' We have laid the groundwork for fundamental change to enable us to deliver on this commitment across our estate and we now need you to help us reap the rewards of this work. We have big ambitions, such as becoming the world's first net zero health system by 2040, setting global standards for healthcare providers, building 40 new state-of-the-art hospitals, and channelling investment to accelerate community-based care for patients. This is a pivotal time in the history of the NHS and a once in a lifetime career opportunity to be part of transforming the largest estate in the country. Join us as we embark on this seismic shift to future proof our estate.

The NHS Estate -Our hospital estate spans 25 million m with 1.4 million NHS staff working across 17,000 buildings, including 1,140 hospitals and 7,500 primary care sites, our c100k staff are responsible for maintaining and running all EFM services. With £5 billion of operational capital funding and annual expenditure of £10 billion across estates and facilities management, there's scope to make real change across our estate.

Main duties of the job

Reporting to the Head of Technical Guidance you will support the Technical Guidance programme of design guidance for the NHS. This important work is underpinned by strong administrative processes and you will deliver efficient and effective support to the programme and the wider Estates Policy team. The role supports our delivery partner interface particularly diary management and recording / tracking actions.

You will provide and coordinate administrative and secretarial services for the programme; including the preparation of agendas and minutes, taking appropriate follow-up action as required. You will resolve day to day administrative issues, organise meetings / workshops, manage correspondence, maintain information or databases, taking notes and minutes of meetings and other support activities. Supporting the team with the management of projects, gathering information and undertaking enquires as necessary.

About you

A proven and reliable administrator, you know the value of well administered programmes and the personal difference you can make. Your enthusiasm for organisation and maintaining tight processes will allow the team to thrive. You will offer suggestions for improvement based on your own experience.

Your organisational skills will enable stakeholder meetings to be arranged effectively. Comfortable with MS Office applications, you will be able to support production of reports and presentations.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
Making the NHS a great place to work, where our people can make a difference and achieve their potential.
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
Optimising the use of digital technology, research, and innovation
Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year (exclusive of London weighting)

Contract

Permanent

Working pattern

Full-time

Reference number

990-COM-6668576-E

Job locations

National / Leeds / London

National

LS1 4AP

Job description

Job responsibilities

All administrative duties including developing and maintaining effective electronic filing systems, to ensure that information is kept securely and is accessible to team members.

Sorting and prioritising incoming e-mail, distributing as appropriate.

Diary management for the department, arranging and changing appointments/workshops.

Ensure urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.

Organising, planning and taking part in events, providing supporting materials.

Supporting project management, input, monitor and check data and performance reporting for programmes and projects.

Point of contact for teams, dealing and responding with complex queries, passing on relevant information to appropriate team members sensitively and autonomously.

Supplying relevant information for financial management, checking and sending invoices for payment.

Running and collating reports (some to Board and senior management).

Preparing agendas and minutes/notes including group discussions and interviews.

Working flexibly with administrators/PAs across the organisation providing an effective network including dealing with visitors to the base and covering other administrators general duties.

Providing guidance and advice on relevant policies and procedures.

Other delegated duties as required.

Please see the job description for further information butfor an informal discussion please contact Michael Rope, Head of Technical Guidance Michael.rope@nhs.net.