Personal Assistant

NHS England

The closing date is 10 October 2024

Job summary

The Directorate Personal Assistant will work as part of a small team delivering an efficient and effective business management and support service to the Directors of System Co-ordination.

As an experienced NHS Personal Assistant, the post holder will provide comprehensive day-to-day management of the Director's business which will include communicating complex administrative information, organising and prioritising of own and other workloads and Outlook diaries to tight deadlines, utilising Microsoft Office skills, diary and mailbox management.

Main duties of the job

  • Managing, monitoring and formatting comprehensive draft reports, data repositories, bulletins and letters.
  • Utilisation of advanced Microsoft Software (Office) applications and key board skills to produce agendas and papers for key Directorate meetings. Attendance will be required at Directorate meetings to minute and provide secretarial support.
  • The postholder will have public sector experience in crafting content and utilising software platforms to deliver messages through different communication channels.
  • The postholder will work across a large busy Directorate who operate from multiple sites, with Director level partners.
  • Provide proactive business and office management support to the Director's Office, contributing to the completion of Directorate objectives.
  • Provide timely and accurate information and documentation to enable effective operation of the directorate with exceptional attention to detail.
  • Experience of project managing events with senior NHS officials and partner organisations.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Date posted

26 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

990-SW-6656740-E

Job locations

Any South West Office Base

Taunton/ Bristol/ Plymouth

TA1 2PX


Job description

Job responsibilities

Please see the attached Job Description and Person specification for more information regarding the job role.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Job description

Job responsibilities

Please see the attached Job Description and Person specification for more information regarding the job role.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Education, Training and Qualifications

Essential

  • Experience of working at a similar level in specialist NHS administrative function.
  • Commitment to continuing professional development.

Knowledge and Experience

Essential

  • Significant personal administrative/secretarial experience working in an NHS matrix team and with Director level partners.
  • Demonstrable experience dealing with sensitive and confidential information.
  • Extensive Microsoft Office skills and experience, including initiating and maintaining office systems.
  • Understanding of project management principles and/or experience of working across an NHS environment.

Desirable

  • Experience project managing events or visits for senior officials.

Skills and Abilities

Essential

  • Advanced knowledge of Microsoft software applications (outlook, word, excel and PowerPoint etc).
  • Advanced keyboard skills.
  • Excellent planning and organising capabilities, with exceptional attention to detail.
  • Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.

Desirable

  • Ability to pull together comprehensive draft reports, data and letters.

Interpersonal Skills

Essential

  • Well-developed interpersonal and oral / written communication skills.
  • Able to communicate complex administrative information to a variety of stakeholders.
  • Able to maintain effective working relationships at all levels and with staff in other offices.
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
Person Specification

Education, Training and Qualifications

Essential

  • Experience of working at a similar level in specialist NHS administrative function.
  • Commitment to continuing professional development.

Knowledge and Experience

Essential

  • Significant personal administrative/secretarial experience working in an NHS matrix team and with Director level partners.
  • Demonstrable experience dealing with sensitive and confidential information.
  • Extensive Microsoft Office skills and experience, including initiating and maintaining office systems.
  • Understanding of project management principles and/or experience of working across an NHS environment.

Desirable

  • Experience project managing events or visits for senior officials.

Skills and Abilities

Essential

  • Advanced knowledge of Microsoft software applications (outlook, word, excel and PowerPoint etc).
  • Advanced keyboard skills.
  • Excellent planning and organising capabilities, with exceptional attention to detail.
  • Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines.

Desirable

  • Ability to pull together comprehensive draft reports, data and letters.

Interpersonal Skills

Essential

  • Well-developed interpersonal and oral / written communication skills.
  • Able to communicate complex administrative information to a variety of stakeholders.
  • Able to maintain effective working relationships at all levels and with staff in other offices.
  • Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.

Employer details

Employer name

NHS England

Address

Any South West Office Base

Taunton/ Bristol/ Plymouth

TA1 2PX


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Any South West Office Base

Taunton/ Bristol/ Plymouth

TA1 2PX


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Directorate Business Manager

Annette Wathen

annette.wathen@nhs.net

07918368566

Date posted

26 September 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

990-SW-6656740-E

Job locations

Any South West Office Base

Taunton/ Bristol/ Plymouth

TA1 2PX


Supporting documents

Privacy notice

NHS England's privacy notice (opens in a new tab)