Senior Quality Assurance Advisor

NHS England

The closing date is 07 October 2024

Job summary

The Vaccination and Screening Directorate is responsible for discharging the NHS public health functions agreement, under which the Secretary of State delegates responsibility to NHS England for certain public health services (Section 7A services), including around 20 immunisation programmes, 11 screening programmes and other services such as child health information services (CHIS), some of which are led Health and Justice national commissioning team.

Working as a multi-disciplinary team, we work across the NHS and wider partners to design and deliver the best possible services. The directorate is collectively responsible for the delivery of our mission statement:To deliver maximum levels of uptake and coverage across the whole population within and between communities, improving health outcomes, avoiding harm, enabling earlier diagnosis and helping people to stay well, leaving no-one behind.

The post holder will work within the bowel cancer screening portfolio team with responsibility for providers within a geographical area but will also provide input/support to the national portfolio deliverables. They will be required to work with a high degree of autonomy in support of the senior clinical lead/quality and improvement leads in the delivery of a comprehensive programme of QA capable of maintaining and further developing, effective high quality screening some cross cover between geographically based QA teams will be expected to ensure the resilience of the service.

Main duties of the job

The post holder will be expected to develop close liaison and communication with local screening programmes, provider organisations and commissioners in order to monitor organisations against minimum standards of service performance and quality across all elements of NHS bowel cancer screening Programme.

The post holder will work collaboratively with colleagues from other portfolio teams and nationally in order to promote consistency across national screening programmes and in the delivery of the quality assurance function.

The post holder must be able to operate independently with the capability to interpret, implement and provide specialist advice ensuring that all advice being given is evidence based. The Senior QA Advisor will identify matters of particular complexity/sensitivity and know when to seek advice from professional clinical experts.

This role will involve working with colleagues across the directorate and in other directorates, leading or supporting agreed workstreams as appropriate. There will be a consistently close working relationship between members of the Quality Assurance team and portfolio teams, to provide subject matter expertise and support the delivery of the sub-directorate objectives.

The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to NHS England.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

Date posted

22 September 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year pro rata (exclusive of London Weighting)

Contract

Permanent

Working pattern

Part-time

Reference number

990-V&S-6639463-E

Job locations

Wellington House (London)/Wellington Place (Leeds)

133-155 Waterloo Road, South Bank

London

SE1 8UG


Job description

Job responsibilities

Participate in policy or service development both within the team and the wider environment of the national programmeParticipate in relevant Programme Centre meetings and participate in national working groupsContribute to the development and implementation of the organisational plan to ensure regular and formal quality assurance of NHS screening programmes. Undertake service review/audit using national tools; make recommendations for service improvements and reporting outcomes from QA processes. Monitor progress of visits and other QA interventions

Manage the implementation of the QA cycle from self-assessment and pre-visit preparation, including the overall management of any visit programme

Undertake in depth analysis, interpretation and production of complex and multiple reportsEnsure that visits/reviews and other QA interventions are conducted by appropriate and trained reviewers according to agreed protocol and that all involved are familiar with the nationally agreed standardsAdvise national portfolio lead and national QA manager on matters relating to the specified programme/programme cluster, ensuring that where visits are undertaken, review teams provide accurate, appropriate feedback to commissioners, provider executive and programme teams on the findings of the review visit; highlighting any issues / concerns raised during the interventionLead the QA prioritisation process including the identification of appropriate QA interventionsSupport the identification and sharing of best practice in screening quality assurance to support service improvement and improve outcomes for service users

Contribute or lead on the development of national QA policies as requested, either singly or in collaboration, ensuring that policies are appropriately consulted uponContribute to developing the NHS Screening Programmes by acquiring and collating information through Regional QA processes to inform policy and service developmentProvide specialist advice to Screening and Immunisation commissioning teams in implementation of new screening programmes and further development of existing programmes where appropriate

Use specialist knowledge and expertise to advise local programmes and commissioners on the quality of the screening programmes and provide guidance on how to deliver high quality programmesProvide appropriate and timely specialist advice to support the investigation and management of incidents delegating to other members of the QA Team where appropriate but providing ongoing oversightEnsure that areas of underperformance and adverse QA reports are investigated and addressed, escalating referrals to appropriate authoritative bodies if required. Oversee implementation of action plans and routinely monitor progress

Job description

Job responsibilities

Participate in policy or service development both within the team and the wider environment of the national programmeParticipate in relevant Programme Centre meetings and participate in national working groupsContribute to the development and implementation of the organisational plan to ensure regular and formal quality assurance of NHS screening programmes. Undertake service review/audit using national tools; make recommendations for service improvements and reporting outcomes from QA processes. Monitor progress of visits and other QA interventions

Manage the implementation of the QA cycle from self-assessment and pre-visit preparation, including the overall management of any visit programme

Undertake in depth analysis, interpretation and production of complex and multiple reportsEnsure that visits/reviews and other QA interventions are conducted by appropriate and trained reviewers according to agreed protocol and that all involved are familiar with the nationally agreed standardsAdvise national portfolio lead and national QA manager on matters relating to the specified programme/programme cluster, ensuring that where visits are undertaken, review teams provide accurate, appropriate feedback to commissioners, provider executive and programme teams on the findings of the review visit; highlighting any issues / concerns raised during the interventionLead the QA prioritisation process including the identification of appropriate QA interventionsSupport the identification and sharing of best practice in screening quality assurance to support service improvement and improve outcomes for service users

Contribute or lead on the development of national QA policies as requested, either singly or in collaboration, ensuring that policies are appropriately consulted uponContribute to developing the NHS Screening Programmes by acquiring and collating information through Regional QA processes to inform policy and service developmentProvide specialist advice to Screening and Immunisation commissioning teams in implementation of new screening programmes and further development of existing programmes where appropriate

Use specialist knowledge and expertise to advise local programmes and commissioners on the quality of the screening programmes and provide guidance on how to deliver high quality programmesProvide appropriate and timely specialist advice to support the investigation and management of incidents delegating to other members of the QA Team where appropriate but providing ongoing oversightEnsure that areas of underperformance and adverse QA reports are investigated and addressed, escalating referrals to appropriate authoritative bodies if required. Oversee implementation of action plans and routinely monitor progress

Person Specification

Qualifications

Essential

  • Educated to Masters level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

Knowledge and Experience

Essential

  • Must have an understanding of current healthcare policy and appreciate the implications of this on screening programmes
  • Experience of working in screening programmes in a quality assurance or related field
  • Experience of working collaboratively with internal and external partners to create the conditions for successful partnership working
  • Demonstrable success in delivering change, monitoring performance and assessing risk

Skills Capabilities and Attributes

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Ability to analyse complex facts and situations and develop a range of options
  • Must be able to prioritise own work effectively and be able to direct activities of others.
Person Specification

Qualifications

Essential

  • Educated to Masters level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area

Knowledge and Experience

Essential

  • Must have an understanding of current healthcare policy and appreciate the implications of this on screening programmes
  • Experience of working in screening programmes in a quality assurance or related field
  • Experience of working collaboratively with internal and external partners to create the conditions for successful partnership working
  • Demonstrable success in delivering change, monitoring performance and assessing risk

Skills Capabilities and Attributes

Essential

  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Ability to analyse complex facts and situations and develop a range of options
  • Must be able to prioritise own work effectively and be able to direct activities of others.

Employer details

Employer name

NHS England

Address

Wellington House (London)/Wellington Place (Leeds)

133-155 Waterloo Road, South Bank

London

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


Employer details

Employer name

NHS England

Address

Wellington House (London)/Wellington Place (Leeds)

133-155 Waterloo Road, South Bank

London

SE1 8UG


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)


For questions about the job, contact:

Quality & Improvement Lead, Bowel Cancer Screening

Lee Adams

lee.adams@nhs.net

07783815756

Date posted

22 September 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year pro rata (exclusive of London Weighting)

Contract

Permanent

Working pattern

Part-time

Reference number

990-V&S-6639463-E

Job locations

Wellington House (London)/Wellington Place (Leeds)

133-155 Waterloo Road, South Bank

London

SE1 8UG


Supporting documents

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