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Programme Support Administrator

NHS England

The closing date is 06 October 2024

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Job summary

The Programme Support Administrator sits within the Primary Care Directorate of the Yorkshire and Humber Postgraduate Deanery. The Deanery provides leadership for Postgraduate Medical and Dental education and training across the region.

The Deanery's core purpose is to:

  • Deliver Postgraduate Medical and Dental education.
  • Assure and manage the quality and improvement of education and training, meeting regulator standards.
  • Deliver statutory responsibilities defined by the Medical and Dental Act including acting as Responsible Officer for Doctors in Training
  • Provide clinical and professional leadership to education and training policy, regulations, standards, reform and delivery.
  • Assure the quality and improvement of education and training.
  • Focus on addressing the gaps in the workforce across medical roles, professions, healthcare pathways and geographies through education and training.
  • Deliver and co-ordinate of nationwide commissioned, education and training programmes.
  • Recruit, manage and distribute education and training that requires nationwide delivery, coordination and oversight.
  • Maximise the use of digital, technology and innovation in the delivery of education and training.

Main duties of the job

Primary Care supports postgraduate doctors in a General Practice Training Programme across the Yorkshire and Humber region.

TheProgramme Support Administrator role is vital to our core activities. The successful candidate will be responsible for offering administrative support for multiple workstreams to ensure that a portfolio of tasks is planned, managed and delivered effectively. This includes:

  • Coordinating and managing the annual reviews and placements for our Postgraduate Doctors in training.

  • Maintaining our records and databases to ensure our data is accurate.
  • Assisting our postgraduate doctors with queries and issues.

  • Providing support for our faculty and postgraduate doctors.

  • Arranging and attending school events.
  • To manage financial processes and follow established procedures to maintain robust financial records.

More information about the role is contained within the job description and person specification.

This position is offered as a hybrid arrangement with two days per week working in our Blenheim House office in Leeds.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visithttps://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-NEY-6642409-E

Job locations

Blenheim House,

Duncombe Street

Leeds

LS1 4PL


Job description

Job responsibilities

We are looking for an organised and enthusiastic professional with demonstrable initiative and proven competence in self-management, organisation, prioritisation and collaborative working within a team. To excel in this role, excellent communication and a customer-oriented approach are required.

An understanding of working in the NHS, robust attention to detail and a proactive problem-solving approach, is essential. Support to develop existing skills will be provided. A comprehensive knowledge of Microsoft packages, including Outlook and Excel will be required when recording and manipulating data, managing communications and organising meetings.

This position provides an excellent opportunity for a dedicated individual todevelop their existing administration and problem solving skills as part of a supportive team.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Job description

Job responsibilities

We are looking for an organised and enthusiastic professional with demonstrable initiative and proven competence in self-management, organisation, prioritisation and collaborative working within a team. To excel in this role, excellent communication and a customer-oriented approach are required.

An understanding of working in the NHS, robust attention to detail and a proactive problem-solving approach, is essential. Support to develop existing skills will be provided. A comprehensive knowledge of Microsoft packages, including Outlook and Excel will be required when recording and manipulating data, managing communications and organising meetings.

This position provides an excellent opportunity for a dedicated individual todevelop their existing administration and problem solving skills as part of a supportive team.

If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Person Specification

Qualifications

Essential

  • GCSE grade C or above (or equivalent) in English and Mathematics
  • Formal qualification or training / intermediate knowledge of Microsoft Office Applications or can demonstrate extensive use and understanding of these applications (e.g., Word, Excel)
  • Understanding of a range of work procedures and practices, some of which are non-routine (e.g., working with various systems) and require a base level of theoretical knowledge acquired through formal training or equivalent experience

Knowledge and Experience

Essential

  • Experience of working in an administrative / support role
  • Demonstrable experience of using Microsoft Office Applications, Microsoft Windows, Email and the Internet
  • Previous experience working in the NHS or training and education environment
  • Experience of creating and/or using spreadsheets and/or database systems to collate information from a number of sources and be able to report on that information
  • Experience of working to set protocols and procedures
  • Experience of working to deadlines

Desirable

  • Experience using Power Automate, Oracle, Oriel and/or TIS
  • Experience of administering financial processes (i.e. requisitions, POs, invoices)
  • Experience of organising courses

Skills and Attributes

Essential

  • Conscientious and methodical. Accurate and pays attention to detail.
  • Able to use initiative and be innovative within the appropriate scope of the role
  • Excellent organisational skills; able to organise and prioritise own and others work to given deadlines
  • Manages people's expectations and adapts communication to take account of intended audience
  • Excellent interpersonal and communication skills
Person Specification

Qualifications

Essential

  • GCSE grade C or above (or equivalent) in English and Mathematics
  • Formal qualification or training / intermediate knowledge of Microsoft Office Applications or can demonstrate extensive use and understanding of these applications (e.g., Word, Excel)
  • Understanding of a range of work procedures and practices, some of which are non-routine (e.g., working with various systems) and require a base level of theoretical knowledge acquired through formal training or equivalent experience

Knowledge and Experience

Essential

  • Experience of working in an administrative / support role
  • Demonstrable experience of using Microsoft Office Applications, Microsoft Windows, Email and the Internet
  • Previous experience working in the NHS or training and education environment
  • Experience of creating and/or using spreadsheets and/or database systems to collate information from a number of sources and be able to report on that information
  • Experience of working to set protocols and procedures
  • Experience of working to deadlines

Desirable

  • Experience using Power Automate, Oracle, Oriel and/or TIS
  • Experience of administering financial processes (i.e. requisitions, POs, invoices)
  • Experience of organising courses

Skills and Attributes

Essential

  • Conscientious and methodical. Accurate and pays attention to detail.
  • Able to use initiative and be innovative within the appropriate scope of the role
  • Excellent organisational skills; able to organise and prioritise own and others work to given deadlines
  • Manages people's expectations and adapts communication to take account of intended audience
  • Excellent interpersonal and communication skills

Employer details

Employer name

NHS England

Address

Blenheim House,

Duncombe Street

Leeds

LS1 4PL


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

Employer details

Employer name

NHS England

Address

Blenheim House,

Duncombe Street

Leeds

LS1 4PL


Employer's website

https://www.england.nhs.uk/about/working-for/ (Opens in a new tab)

For questions about the job, contact:

Programme Support Manager

Caroline Siddle

Caroline.siddle3@nhs.net

Date posted

20 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Full-time

Reference number

990-NEY-6642409-E

Job locations

Blenheim House,

Duncombe Street

Leeds

LS1 4PL


Supporting documents

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